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After Sales Manager Jobs (NOW HIRING)

Lexus of Wayzata

After Sales Lead

Wayzata, MN

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN · On-site

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

Rollsroyce

Sales Manager

Novi, MI · On-site

$103K - $168K/yr

Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation * Provide responsive ...

RGH-Global Limited

After Sales Engineer

Los Angeles, CA

$73K - $103K/yr

After-Sales Engineer (AGV Systems) Locations: New Jersey or Los Angeles, USA Salary: USD $73,000 ... Manage local spare parts inventory , coordinating with global teams * Gather and communicate ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

XLT Ovens

After Sales Technician

Wichita, KS · On-site

After Sales Technicians troubleshoot product and service issues, document solutions, and work ... Primary Responsibilities: • Abide by the company's Quality Management System • Prioritize ...

Wolfe Electric Inc

After Sales Technician

Wichita, KS · On-site

After Sales Technicians troubleshoot product and service issues, document solutions, and work ... Primary Responsibilities: · Abide by the company's Quality Management System · Prioritize ...

YANMAR America

After Sales Support Specialist

Adairsville, GA · On-site

$19 - $25.75/hr

After-Sales Support Specialist Adairsville, GA | Full-Time Yanmar is looking for a technically ... Ability to manage multiple issues and maintain strong customer relationships * Willingness to ...

CHANEL

After Sales Coordinator, Rodeo

Beverly Hills, CA · On-site

$22 - $30/hr

Manage client expectations by communicating repair details, condition, and projected outcome at ... After Sales Service and Client Follow-Up: * Manage all client follow up throughout life cycle of ...

Chanel

After Sales Coordinator, Rodeo

Beverly Hills, CA · On-site

$22 - $30/hr

Manage client expectations by communicating repair details, condition, and projected outcome at ... After Sales Service and Client Follow-Up: * Manage all client follow up throughout life cycle of ...

Alfa Laval Mid Europe GmbH

NY

$140K/yr

Develop and implement the After Sales Channel Strategy across the CEE region ... Manage and grow relationships with key channel partners* Lead joint business planning and ...

XLT Ovens

After Sales Technician

Wichita, KS

After Sales Technicians troubleshoot product and service issues, document solutions, and work ... Abide by the company's Quality Management System Prioritize customer satisfaction and maintain ...

Flight Centre Travel Group (usa) Inc

After Sales Consultant (Cruise Academy) - Broadbeach, QLD Apply now Refer a friend Job no: 531361 ... Supporting customers post-sale-managing bookings, amendments, and travel documentation * Delivering ...

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After Sales Manager information

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$27.5K

$75.8K

$142.5K

How much do after sales manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for after sales manager in the United States is $75,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an After Sales Manager, and why are they important?

To thrive as an After Sales Manager, you need expertise in customer service, product knowledge, and sales management, often backed by a degree in business or a related field. Familiarity with CRM systems, warranty management software, and reporting tools is typically required, and relevant certifications in customer service or sales can be advantageous. Outstanding communication, problem-solving, and leadership abilities help you build strong client relationships and manage teams effectively. These skills ensure customer satisfaction, drive repeat business, and support organizational growth in competitive markets.

What jobs to transition to after sales?

After Sales Managers can transition to roles such as Customer Success Manager, Business Development Manager, or Account Manager, leveraging their skills in client relations and sales strategies. They may also move into operations, marketing, or product management roles that require strong communication and problem-solving abilities. Relevant certifications or experience with CRM tools can facilitate these transitions.

What is the next position after sales manager?

The next position after a sales manager is often a senior sales executive, regional sales director, or sales director, depending on the company's structure. Advancement typically involves increased responsibilities, strategic planning, and leadership skills, sometimes requiring relevant certifications or experience in managing larger teams or territories.

What is the role of an aftersales manager?

An aftersales manager oversees customer service and support after a sale is completed, ensuring customer satisfaction and addressing issues related to products or services. They coordinate with sales, technical teams, and clients to resolve problems, manage warranties, and improve service processes, often using CRM tools and maintaining strong communication skills.

What are some common challenges an After Sales Manager faces, and how can they effectively address them?

After Sales Managers often encounter challenges such as managing customer expectations, coordinating timely service delivery, and ensuring consistent communication between customers and technical teams. To address these issues, it's important to establish clear processes for handling service requests, invest in ongoing team training, and leverage customer feedback to improve service quality. Building strong relationships with both internal teams and clients helps prevent misunderstandings and ensures a high level of customer satisfaction.

What does an After Sales Manager do?

An After Sales Manager is responsible for ensuring customer satisfaction after a product or service has been sold. They oversee teams that handle customer support, warranty claims, repairs, and maintenance services. Their main goal is to build long-term relationships with customers by resolving issues efficiently and improving the overall customer experience. After Sales Managers also analyze feedback to enhance products and services, and often work closely with sales and technical teams.

What is the difference between After Sales Manager vs Customer Service Manager?

AspectAfter Sales ManagerCustomer Service Manager
Primary FocusOverseeing post-sale support, warranty, and service processesManaging customer interactions, satisfaction, and support
Required CredentialsRelevant industry experience, technical knowledge, often certifications in service managementCustomer service experience, communication skills, sometimes certifications in customer relations
Work EnvironmentService centers, technical support teams, field serviceCall centers, retail stores, online support teams
Industry UsageCommon in manufacturing, automotive, electronicsWidespread across retail, hospitality, tech sectors

The After Sales Manager focuses on managing post-sale services, warranties, and technical support, ensuring customer satisfaction after purchase. In contrast, the Customer Service Manager handles overall customer interactions, support, and satisfaction during all phases of the customer journey. Both roles require strong communication skills but differ in technical expertise and scope of responsibilities.

What jobs pay 4000 a week without a degree?

An After Sales Manager typically earns less than $4,000 weekly unless in high-level executive roles or with significant bonuses. Jobs that can pay $4,000 a week without a degree include sales positions like real estate agents, certain skilled trades such as electricians or plumbers, and entrepreneurial ventures like starting a business or freelance consulting, which rely more on experience and skills than formal education.
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After Sales Manager jobs near you
After Sales Lead

After Sales Lead

Lexus of Wayzata

Wayzata, MN

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

The Ed Napleton Automotive Group is looking for our next After Sales Lead. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and profitability results at the customer and dealership level through implementation of corporate strategies, directing customer contact, dealer education, and developing customer relationships to create new opportunities.  

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Pay range of $55,000-$60,000 per year.
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Profitably grow all areas of the aftermarket business through direct interface with end user customers, dealers, and factory personnel.
  • Work with various Corporate cross functional groups to provide product, customer, and dealer feedback.
  • Achieve the sales forecast and gross margin targets, for the assigned region.
  • Create and execute a sales plan that achieves the sales forecast.
  • Perform sales planning and sales analysis using CRM tools and other standard processes.
  • Manage and execute processes to maintain pricing, gross margin, and customer payments.

Job Requirements:

  • High school diploma required; advanced education preferred
  • 5 years of previous sales experience is required.
  • Experience in the automotive industry is required.
  • Excellent communications skills are required.
  • Understanding of difference and the effect on life cycle cost is preferred.
  • Working knowledge of dealer and customer business practices.
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

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