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After Sales Manager Jobs (NOW HIRING)

ASYS Group Americas

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After Sales Manager

Suwanee, GA · On-site

$90K - $110K/yr

The After Sales and Projects Manager for ASYS Group Americas is responsible for overseeing all post-sales activities, managing projects, and driving spare parts sales. This role focuses on enhancing ...

Rolls-Royce

Sales Manager - After Sales

Novi, MI · On-site

$103K - $168K/yr

Sales Manager - After Sales Working Pattern: Fulltime Working Location: Novi, MI Relocation assistance will be provided if applicable. Why Rolls-Royce? At Rolls-Royce we are proud to be a business ...

Rolls-Royce

Sales Manager - After Sales

Mankato, MN

$103K - $168K/yr

Sales Manager - After Sales Working Pattern: Fulltime Working Location: Novi, MI Relocation assistance will be provided if applicable. Why Rolls-Royce? At Rolls-Royce we are proud to be a business ...

Rollsroyce

Sales Manager - After Sales

Mankato, MN · Hybrid

$103K - $168K/yr

Sales Manager - After Sales Working Pattern: Fulltime Working Location: Novi, MI Relocation assistance will be provided if applicable. Why Rolls-Royce? At Rolls-Royce we are proud to be a business ...

Rolls-Royce

Sales Manager - After Sales

Novi, MI · On-site

$103K - $168K/yr

Sales Manager - After Sales Working Pattern: Fulltime Working Location: Novi, MI Relocation assistance will be provided if applicable. Why Rolls-Royce? At Rolls-Royce we are proud to be a business ...

Rollsroyce

Sales Manager - After Sales

Novi, MI · Hybrid

$103K - $168K/yr

Sales Manager - After Sales Working Pattern: Fulltime Working Location: Novi, MI Relocation assistance will be provided if applicable. Why Rolls-Royce? At Rolls-Royce we are proud to be a business ...

Symbotic

Manager, After Sales

What we need As the Manager, After Sales you will lead and help mature the after-sales finance function, supporting service operations, warranty-related financial activities, operational costing ...

Symbotic

OR · Hybrid

What we need As the Manager, After Sales you will lead and help mature the after-sales finance function, supporting service operations, warranty-related financial activities, operational costing ...

MiCROTEC INC

After Sales Specialist

Corvallis, OR · Hybrid

$60K - $78K/yr

Keep ERP, CRM, Project Master List, Offer List, and customer quote records current and accurate. * Ensure accurate tracking and documentation of all after-sales activities. Cross-Team Collaboration ...

Rolls-Royce

Sales Manager

Mankato, MN · On-site

$103K - $168K/yr

Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation * Provide responsive ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN · On-site

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

Rolls-Royce

Sales Manager

Novi, MI · On-site

$103K - $168K/yr

Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation * Provide responsive ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN · On-site

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

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All JobsAfter Sales JobsAfter Sales Manager Jobs

After Sales Manager information

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$27.5K

$75.8K

$142.5K

How much do after sales manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for after sales manager in the United States is $75,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an after sales manager, and why are they important?

To thrive as an After Sales Manager, you need expertise in customer service, product knowledge, and sales management, often backed by a degree in business or a related field. Familiarity with CRM systems, warranty management software, and reporting tools is typically required, and relevant certifications in customer service or sales can be advantageous. Outstanding communication, problem-solving, and leadership abilities help you build strong client relationships and manage teams effectively. These skills ensure customer satisfaction, drive repeat business, and support organizational growth in competitive markets.

What is the role of an after sales manager?

An after sales manager oversees customer service and support after a product or service has been sold, ensuring customer satisfaction and addressing issues or complaints. They coordinate with sales, technical teams, and clients to improve service quality, often using CRM tools and maintaining strong communication skills.

What are some common challenges an after sales manager faces, and how can they effectively address them?

After Sales Managers often encounter challenges such as managing customer expectations, coordinating timely service delivery, and ensuring consistent communication between customers and technical teams. To address these issues, it's important to establish clear processes for handling service requests, invest in ongoing team training, and leverage customer feedback to improve service quality. Building strong relationships with both internal teams and clients helps prevent misunderstandings and ensures a high level of customer satisfaction.

What does an after sales manager do?

An After Sales Manager is responsible for ensuring customer satisfaction after a product or service has been sold. They oversee teams that handle customer support, warranty claims, repairs, and maintenance services. Their main goal is to build long-term relationships with customers by resolving issues efficiently and improving the overall customer experience. After Sales Managers also analyze feedback to enhance products and services, and often work closely with sales and technical teams.

What is the difference between After Sales Manager vs Customer Service Manager?

AspectAfter Sales ManagerCustomer Service Manager
Primary FocusOverseeing post-sale support, warranty, and service processesManaging customer interactions, satisfaction, and support
Required CredentialsRelevant industry experience, technical knowledge, often certifications in service managementCustomer service experience, communication skills, sometimes certifications in customer relations
Work EnvironmentService centers, technical support teams, field serviceCall centers, retail stores, online support teams
Industry UsageCommon in manufacturing, automotive, electronicsWidespread across retail, hospitality, tech sectors

The After Sales Manager focuses on managing post-sale services, warranties, and technical support, ensuring customer satisfaction after purchase. In contrast, the Customer Service Manager handles overall customer interactions, support, and satisfaction during all phases of the customer journey. Both roles require strong communication skills but differ in technical expertise and scope of responsibilities.

More about After Sales Manager jobs
What cities are hiring for After Sales Manager jobs? Cities with the most After Sales Manager job openings:
What states have the most After Sales Manager jobs? States with the most job openings for After Sales Manager jobs include:
What job categories do people searching After Sales Manager jobs look for? The top searched job categories for After Sales Manager jobs are:
After Sales Manager jobs near you
Infographic showing various After Sales Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $75,848 per year, or $36.5 per hour.

After Sales Manager

ASYS Group Americas

Suwanee, GA • On-site

$90K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

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Job description

Job Overview:

The After Sales and Projects Manager for ASYS Group Americas is responsible for overseeing all post-sales activities, managing projects, and driving spare parts sales. This role focuses on enhancing customer satisfaction, ensuring efficient service delivery, and maximizing spare parts revenue. The ideal candidate will have strong leadership, project management skills, and a sales-oriented mindset.

Key Responsibilities:

1. After Sales Management:

· Develop and implement after-sales service strategies to enhance customer satisfaction and loyalty.

· Manage and resolve customer complaints and issues efficiently.

· Coordinate with the sales team to understand customer needs and provide appropriate solutions.

· Monitor after-sales service performance metrics and develop improvement plans.

· Oversee warranty claims and service contracts.

2. Spare Parts Sales:

· Develop and execute strategies to increase spare parts sales and revenue.

· Identify and target potential customers for spare parts.

· Collaborate with the sales team to create promotional campaigns for spare parts.

· Monitor inventory levels and ensure the availability of critical spare parts.

· Analyze sales data and customer feedback to identify opportunities for growth.

3. Project Management incl. On-site Project Management:

· Plan, execute, and oversee projects from initiation to completion, ensuring projects are delivered on time, within scope, and within budget.

· Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

· Develop detailed project plans, schedules, and status reports.

· Coordinate and manage project teams, including internal resources and third-party vendors.

· Identify and mitigate project risks and issues.

4. Customer Relationship Management:

· Build and maintain strong relationships with key customers and stakeholders.

· Conduct regular customer feedback sessions to gather insights and improve service delivery.

· Ensure timely and effective communication with customers regarding project updates and after-sales services.

5. Process Improvement:

· Identify opportunities for process improvements and implement best practices in after-sales service and project management.

· Utilize data and analytics to drive decision-making and enhance service delivery.

· Implement and maintain project management tools and software.

Qualifications:

Education:

· Bachelor’s degree in Business Administration, Engineering, Project Management, or a related field.

· PMP (Project Management Professional) or other relevant certifications are a plus.

Experience:

· Minimum of 5-7 years of experience in after-sales service management and project management.

· Proven experience in managing customer relationships and leading teams.

Skills:

· Strong leadership and team management skills.

· Excellent project management skills, including planning, execution, and risk management.

· Exceptional communication and interpersonal skills.

· Strong problem-solving and decision-making abilities.

· Proficiency in project management software and tools.

· Ability to work under pressure and manage multiple priorities.

Personal Attributes:

· Customer-focused with a commitment to delivering high-quality service.

· Proactive and results-oriented.

· Strong attention to detail and organizational skills.

· Ability to adapt to changing business needs and environments.

Working Conditions:

· This role may require occasional travel to customer sites or project locations.

· The position may involve extended hours during peak project phases or critical after-sales situations.