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After Sales Manager Jobs (NOW HIRING)

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After Sales Service Coordinator

Virginia Beach, VA · On-site

They must be able to manage the entire service/sales process and have knowledge of all the After Sales Service offerings. The After Sales Service Coordinator provides proactive steps to contact ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN · On-site

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN · On-site

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN · On-site

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN · On-site

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

Rolls-Royce

Sales Manager

Novi, MI · On-site

$103.58K - $168.31K/yr

Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation * Provide responsive ...

Rolls-Royce

Sales Manager

Novi, MI

$103.58K - $168.31K/yr

Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation * Provide responsive ...

Lexus of Wayzata

After Sales Lead

Wayzata, MN · On-site

$55K - $60K/yr

Located at Napleton's Lexus of Wayzata, the After Sales Lead drives aftermarket revenue and ... Manage and execute processes to maintain pricing, gross margin, and customer payments. Job ...

Rolls-Royce

Sales Manager

Mankato, MN

$103.58K - $168.31K/yr

Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation * Provide responsive ...

Rollsroyce

Sales Manager

Mankato, MN · On-site

$103.58K - $168.31K/yr

Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation * Provide responsive ...

Rollsroyce

Sales Manager

Novi, MI

$103.58K - $168.31K/yr

Manage after sales business opportunities for Direct End Customers and Distributors/Dealers supporting the Stationary Business Unit, specific to Natural Gas Power Generation * Provide responsive ...

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After Sales Manager information

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$27.5K

$75.8K

$142.5K

How much do after sales manager jobs pay per year?

As of May 28, 2026, the average yearly pay for after sales manager in the United States is $75,848.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an After Sales Manager, and why are they important?

To thrive as an After Sales Manager, you need expertise in customer service, product knowledge, and sales management, often backed by a degree in business or a related field. Familiarity with CRM systems, warranty management software, and reporting tools is typically required, and relevant certifications in customer service or sales can be advantageous. Outstanding communication, problem-solving, and leadership abilities help you build strong client relationships and manage teams effectively. These skills ensure customer satisfaction, drive repeat business, and support organizational growth in competitive markets.

What are some common challenges an After Sales Manager faces, and how can they effectively address them?

After Sales Managers often encounter challenges such as managing customer expectations, coordinating timely service delivery, and ensuring consistent communication between customers and technical teams. To address these issues, it's important to establish clear processes for handling service requests, invest in ongoing team training, and leverage customer feedback to improve service quality. Building strong relationships with both internal teams and clients helps prevent misunderstandings and ensures a high level of customer satisfaction.

What does an After Sales Manager do?

An After Sales Manager is responsible for ensuring customer satisfaction after a product or service has been sold. They oversee teams that handle customer support, warranty claims, repairs, and maintenance services. Their main goal is to build long-term relationships with customers by resolving issues efficiently and improving the overall customer experience. After Sales Managers also analyze feedback to enhance products and services, and often work closely with sales and technical teams.

What is the difference between After Sales Manager vs Customer Service Manager?

AspectAfter Sales ManagerCustomer Service Manager
Primary FocusOverseeing post-sale support, warranty, and service processesManaging customer interactions, satisfaction, and support
Required CredentialsRelevant industry experience, technical knowledge, often certifications in service managementCustomer service experience, communication skills, sometimes certifications in customer relations
Work EnvironmentService centers, technical support teams, field serviceCall centers, retail stores, online support teams
Industry UsageCommon in manufacturing, automotive, electronicsWidespread across retail, hospitality, tech sectors

The After Sales Manager focuses on managing post-sale services, warranties, and technical support, ensuring customer satisfaction after purchase. In contrast, the Customer Service Manager handles overall customer interactions, support, and satisfaction during all phases of the customer journey. Both roles require strong communication skills but differ in technical expertise and scope of responsibilities.

More about After Sales Manager jobs
What cities are hiring for After Sales Manager jobs? Cities with the most After Sales Manager job openings:
What states have the most After Sales Manager jobs? States with the most job openings for After Sales Manager jobs include:
What job categories do people searching After Sales Manager jobs look for? The top searched job categories for After Sales Manager jobs are:
After Sales Manager jobs near you
Infographic showing various After Sales Manager job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 17% Part Time, 2% Temporary, and 5% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $75,848 per year, or $36.5 per hour.
Technical Sales Manager - After Sales (Metal Recycling)

Technical Sales Manager - After Sales (Metal Recycling)

Metal Recruiters

Mars, PA • Remote

Full-time

Posted 7 days ago

Job description

Due to federal regulations, this position requires U.S. citizenship.

Apply only if you have metal industry experience.

Technical Sales Manager – After Sales (Recycling) (SF – 195)

We’re seeking a Technical Sales Manager – After Sales (Recycling) to lead customer relationships and drive business growth within the Recycling market for ferrous and non-ferrous metals. Key clients include scrap dealers, steel mills, and aluminum mills. This role reports directly to the North America After Sales Recycling Manager and the Recycling Business Unit Management, focusing on sales growth, customer satisfaction, and technical excellence.

Technical Sales Manager – After Sales (Recycling) (SF – 195)

Key Responsibilities:

  • Achieve and exceed sales goals within the assigned territory.
  • Build and maintain strong customer relationships by identifying needs and providing tailored solutions.
  • Identify and pursue new business opportunities through market research, competitor analysis, and industry benchmarking.
  • Provide technical support for recycling equipment and coordinate marketing initiatives across North America.
  • Respond promptly to customer inquiries through calls, emails, and on-site visits.
  • Prepare and submit accurate visit and activity reports.
  • Collaborate with internal teams—engineering, marketing, and product development—to align on customer support and sales strategies.
  • Communicate effectively with the back-office team to ensure timely and accurate quotation processes.
  • Ensure customer agreements meet all contractual and quality requirements.
  • Maintain and update customer databases and CRM records.

Technical Sales Manager – After Sales (Recycling) (SF – 195)

Qualifications & Skills:

  • Diploma or degree in Mechanical Engineering or equivalent technical experience.
  • Strong technical background in recycling equipment, preferably within ferrous and non-ferrous applications.
  • Established relationships or experience with major recycling companies in the Northeast U.S. and Canada.
  • Proven sales performance combined with technical understanding.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
  • Strong communication and presentation skills, able to translate technical information effectively.
  • Excellent problem-solving, interpersonal, and conflict resolution skills.
  • Highly organized with strong follow-up and customer service focus.
  • Willingness to travel extensively across the U.S. and Canada, and occasionally worldwide.
 
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