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Adt Customer Service Representative Jobs (NOW HIRING)

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

ADT

Inbound Monitoring Representative

West Henrietta, NY · On-site

$17/hr

... Customer Service Inbound Monitoring Representative can look like: * Receiving inbound calls related to recent alarm events. * Providing basic technical support and troubleshooting devices across ADT ...

ADT

Inbound Monitoring Representative

West Henrietta, NY · Hybrid

$17/hr

... Customer Service Inbound Monitoring Representative can look like: * Receiving inbound calls related to recent alarm events. * Providing basic technical support and troubleshooting devices across ADT ...

ADT

Inbound Monitoring Representative

Irving, TX · On-site

$17/hr

... Customer Service Inbound Monitoring Representative can look like: * Receiving inbound calls related to recent alarm events. * Providing basic technical support and troubleshooting devices across ADT ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Adt Customer Service Representative information

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How much do adt customer service representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for adt customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Does ADT pay weekly or biweekly?

ADT customer service representatives are typically paid on a biweekly basis. This schedule is common for many hourly employees, including those in customer service roles, and ensures consistent paychecks every two weeks.

How much does ADT work from home pay?

ADT Customer Service Representatives working from home typically earn an hourly wage ranging from $12 to $20, depending on experience and location. Some positions may also offer performance-based bonuses and benefits such as health insurance and paid time off.

Does ADT offer remote positions?

ADT Customer Service Representative positions are typically based in a call center environment, and remote work options are limited. Some companies may offer remote or hybrid roles depending on the position and current policies, but most customer service roles at ADT require on-site presence or specific scheduling arrangements.

What are ADT Customer Service Representatives?

ADT Customer Service Representatives are professionals who assist customers with their ADT security systems and services. They handle inquiries about products, troubleshoot technical issues, process account changes, and resolve billing or service concerns. Their goal is to ensure customer satisfaction by providing timely and effective support, whether over the phone, via chat, or by email. They also play a key role in educating customers about ADT's offerings and maintaining a positive relationship between the company and its clients.

Are ADT sales reps commission only?

ADT customer service representatives typically receive a combination of base pay and commissions or bonuses based on sales performance. Compensation structures can vary by location and role, but many sales positions at ADT include commission components to incentivize sales efforts. Customer service roles may focus more on support and retention rather than sales commissions.

What is the difference between Adt Customer Service Representative vs Security Alarm Technician?

AspectAdt Customer Service RepresentativeSecurity Alarm Technician
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, technical certifications
Work EnvironmentCall centers, office settingsOn-site installations, fieldwork
Employer & Industry UsageCustomer support for security servicesInstallation and maintenance of security systems

The Adt Customer Service Representative primarily handles customer inquiries, billing, and support via phone or online, focusing on service and account management. In contrast, the Security Alarm Technician performs on-site installations and repairs of security systems. Both roles require communication skills, but differ in technical expertise and work environment. Understanding these differences helps job seekers identify the right career path within the security industry.

What are the key skills and qualifications needed to thrive as an ADT Customer Service Representative, and why are they important?

To thrive as an ADT Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is typically required. Patience, active listening, and a customer-oriented attitude help you stand out in handling challenging situations. These skills ensure efficient issue resolution, customer satisfaction, and retention in a fast-paced support environment.

What are some common challenges faced by ADT Customer Service Representatives, and how can they be overcome?

ADT Customer Service Representatives often encounter challenges such as handling upset customers, resolving complex account or technical issues, and managing a high volume of calls. Success in this role requires patience, strong communication skills, and thorough knowledge of ADT's products and services. Representatives can overcome these challenges by actively listening to customers, utilizing available resources and support from team leads, and consistently updating their knowledge through ongoing training. Building rapport and staying calm under pressure are essential for maintaining positive customer experiences.
More about Adt Customer Service Representative jobs
What cities are hiring for Adt Customer Service Representative jobs? Cities with the most Adt Customer Service Representative job openings:
What states have the most Adt Customer Service Representative jobs? States with the most job openings for Adt Customer Service Representative jobs include:
What job categories do people searching Adt Customer Service Representative jobs look for? The top searched job categories for Adt Customer Service Representative jobs are:
Adt Customer Service Representative jobs near you
Infographic showing various Adt Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR / Customer Service Rep

Works Plumbing

Pacifica, CA • On-site

$18 - $25/hr

Full-time, Part-time

Medical, Dental, Life, PTO

Posted 26 days ago

Job description

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the homeowners, and make the schedules for the technicians. This position has flexible schedules available with no mandatory work on Sundays and no mandatory on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits, including medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development. Join a team that feels more like family.

Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career, apply today! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where day-to-day is different? Join our team, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas.


ABOUT WORKS PLUMBING

Since 2000, Works Plumbing has provided full-service plumbing maintenance and repairs and clogged drain cleaning 24 hours a day. We also specialize in water heater repairs and installations. We understand the desire for affordable, efficient, and quality services. To save our clients' money, we constantly evaluate our operating costs. Reducing wasteful spending is how we can deliver pricing that won't break the bank ' without sacrificing top-quality services.

We rely on our hardworking employees to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, great benefits, and a supportive work environment in which people want to participate.


A DAY IN THE LIFE OF A CSR / Customer Service Rep

Your primary goal is to ensure ultimate scheduling efficiency and that our clients are heard. Maximizing time and mileage, you work hard to ensure customer service expectations are exceeded. You spend your workday in the office on the phone or computer, providing top-notch customer service to our clients. You inform clients of arrival times or any potential delays through phone calls. You happily adjust for any rescheduling needs. As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid falling behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!


QUALIFICATIONS FOR A CSR / Customer Service Rep

  • Strong communication and phone skills
  • Has excellent communication and interpersonal skills
  • is detail-oriented and highly organized
  • Can handle multiple tasks in a fast-paced environment
  • Is proficient with computer systems and scheduling software
  • Has a positive attitude and a commitment to providing exceptional customer service
  • Able to pass a background check and drug test

Bonus Points If You Have:

  • Experience in customer service or a similar role
  • Knowledge of plumbing services (not required- we'll train you!)

Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced office environment? Apply now!


ARE YOU READY?

If you feel you'd be perfect for this customer service position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 94044


Job Posted by ApplicantPro