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Adoption Manager Jobs (NOW HIRING)

RFA Clinical Adoption Manager Drive adoption, utilization, and growth of Hologic's RFA portfolio by helping physicians identify more patients, build successful fibroid treatment programs, and deliver ...

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Adoption Manager information

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How much do adoption manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for adoption manager in the United States is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $29.33 per hour, depending on experience, location, and employer.

What are Adoption Managers?

Adoption Managers are professionals who oversee and coordinate the adoption process for organizations such as adoption agencies, child welfare services, or animal shelters. Their responsibilities typically include assessing applicants, facilitating matchings, ensuring compliance with legal and ethical standards, and providing support to both adoptees and adoptive families. They play a crucial role in making sure that the adoption process is smooth, transparent, and in the best interest of all parties involved.

What are some common challenges Adoption Managers face when coordinating with multiple stakeholders?

Adoption Managers often work with a diverse group of stakeholders, including birth parents, adoptive families, legal professionals, and social services agencies. One common challenge is ensuring clear communication and managing differing expectations among all parties while prioritizing the best interests of the child. Additionally, navigating complex legal regulations and maintaining confidentiality can add to the complexity of the role. Building strong relationships and staying organized are essential to coordinating successful adoptions.

What are the key skills and qualifications needed to thrive as an Adoption Manager, and why are they important?

To thrive as an Adoption Manager, you need a background in social work or a related field, experience in child welfare, and often a relevant license or certification. Familiarity with case management software, state and federal adoption regulations, and documentation systems is typically required. Exceptional interpersonal skills, cultural sensitivity, and strong organizational abilities help navigate complex family dynamics and ensure effective placements. These skills are crucial for ensuring the well-being of children, compliance with legal standards, and building trust with families throughout the adoption process.

What is the difference between Adoption Manager vs Adoption Coordinator?

AspectAdoption ManagerAdoption Coordinator
CredentialsBachelor's degree in social work, psychology, or related field; relevant certificationsSimilar educational background; often entry-level
Work EnvironmentSupervises staff, manages programs, interacts with agenciesCoordinates adoption processes, works directly with families and children
ResponsibilitiesOversees adoption programs, policy development, staff managementFacilitates home studies, schedules meetings, supports families

Adoption Managers typically oversee adoption programs and staff, requiring leadership skills and experience, while Adoption Coordinators focus on direct support and coordination with families. Both roles are essential in the adoption process but differ in scope and responsibilities.

More about Adoption Manager jobs
What cities are hiring for Adoption Manager jobs? Cities with the most Adoption Manager job openings:
What are the most commonly searched types of Adoption jobs? The most popular types of Adoption jobs are:
What states have the most Adoption Manager jobs? States with the most job openings for Adoption Manager jobs include:
Infographic showing various Adoption Manager job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,590 per year, or $24.3 per hour.
Senior Solution Adoption Manager

Full-time

Posted 27 days ago


Job description

Overview

Job Purpose

The Senior Solution Adoption Manager is a strategic, client-facing leader responsible for driving customer adoption, maximizing value realization, and ensuring long-term success across our SaaS product suite. Acting as the primary point of contact for assigned clients, this role guides organizations through their full lifecycle-from onboarding to expansion-while promoting effective technology use, maintaining a stable product environment, and delivering proactive communication and strategic guidance.

Responsibilities

  • Serve as the primary client liaison and trusted advisor for all DDA Analyzer use cases and broader platform engagement
  • Partner closely with Product Delivery and Implementation teams to support smooth onboarding, expansion opportunities, and ongoing optimization efforts
  • Drive adoption of product features through education, strategic engagement, and customized utilization plans that support ROI and business outcomes
  • Develop a deep understanding of client goals, workflows, business processes, and success metrics to ensure alignment and value realization
  • Collaborate with Engineering, Product, and Support teams to identify and resolve systemic issues and deliver timely updates
  • Deliver proactive communication related to product releases, enhancements, known issues, and potential impacts.
  • Coordinate with Support to ensure efficient triage and resolution of clientreported issues, maintaining high satisfaction and stability
  • Advocate internally as the voice of the customer, providing insight to Product Owners and crossfunctional forums to influence roadmap and prioritization
  • Ability to travel to client sites as necessary.  Estimated 15-20%

Knowledge & Experience

  • 5+ years of experience in the mortgage origination industry
    • Mortgage Industry operational and/or mortgage underwriting experience required
    • Knowledge of loan origination solutions
    • Consulting or mortgage operation management experience a plus
    • Mortgage origination automation and Encompass mortgage technologies knowledge a plus
  • 5+ years in technical advisory, account management, customer success, or support roles within software, IT, or mortgage technology environments
  • 3+ years' experience administrating or utilizing loan origination software
  • Experience working with SaaS and cloud-based solutions
  • Demonstrated success building strong, long-term client relationships across technical, operational, and leadership stakeholders
  • Strong diagnostic, analytical, and troubleshooting skills
  • Proficiency with data analytics and the ability to translate insights into action
  • Exceptional organizational, communication, projectmanagement, and timemanagement abilities
  • High technical aptitude with the ability to simplify complex concepts for diverse audiences
  • Ability to influence and collaborate effectively in a matrixed environment

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----------Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Employment Type: FULL_TIME