Administrative Service Manager Jobs in Raleigh, NC

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.
Be You.
Under the guidance and direction of the Division Chief and Senior Business Manager, you will serve as the operational administrator for the Division of Pulmonary, Allergy and Critical Care. This position plans, directs, and coordinates division operational functions, including budget and financial performance; facilities management; staff development, performance, and training; and operational performance of the clinical, research and teaching missions of the Division.
Minimum Requirements:
Education/Training
Work requires a general business background, generally equivalent to a bachelor's degree in a business-related field.
Experience
Work requires 4 years of related business or administrative experience to acquire competence in applying general personnel practices, accounting and budgeting principles and coordination of major administrative functions.
A master's degree in a business-related field may be substituted for 2 years of experience.
OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Preferred Qualifications:
1-2 years' experience in clinical operations.
This position is (insert options below).

• Hybrid eligible. The position (exempt only) is partially remote, and the employee must reside in a Duke University-approved state.

Be Bold.

• Supports departmental and divisional goals both clinical and academic and seeks ways to meet or exceed goals. Leads and/or participates in teams to achieve targeted results.

• Serves as point of contact for operational and financial activities for the Division working closely with the central offices of the Department of Medicine as well as, Duke Health Integrated Practice (DHIP) and School of Medicine (SOM).

• Coordinates the processing of financial and administrative duties across the department's clinical, research, and educational missions. Exercises independent judgment in performing duties, coordinates delegated functions and supervises assigned areas as appropriate.

• Assists with strategic development of the business plans for expansion of clinical services including creation of SWOT analysis, financial models and identification of opportunities for improved performance and process flow associated with the clinical operations.

• Prepares and maintains accountability for the division's budget and utilization of resources. Identifies variances and implements measures to address the variance. Regularly reports the financial status of the division to the Division Senior Business Manager. Operating budgets include both the DHIP and SOM.

• Facilitates ongoing financial analysis and management of clinical and academic portfolios; to include commitment packages, philanthropic sources, faculty discretionary funds, effort reporting, and sponsored research funding. Includes management and oversight of FAM (Financial Audit Manual) responsibilities within the Division ensuring proper accounting and reconciliation are being performed.

• Provides financial oversight and management of the Rodent Inhalation Core Shared Resource, following SOM requirements for financial management of shared resources. Reviews monthly reports with Core directors, analyzes revenue and expenses, makes recommendations for pricing, and ensures a clean close out each year.

• Coordinates the recruitment process of the Division's Faculty and APPs to include onboarding and credentialing activities in the clinical settings.

• Manages all aspects of the clinical and administrative support teams including supervising and coordinating division personnel activities to meet established objectives; reviewing, as needed, the work of designated employees for adherence to instructions or correctness, and adherence to University and DHIP policies and procedures. Recruit and train staff and implement corrective measures as needed

• Responsible for monitoring the compliance of all billing and the supporting documentation requirements - audits as needed and regularly reports outcomes to the Senior Business Manager.

• Track reports for performance metrics such as open encounters, charge capture, overdrafts, FAM, etc. Prepare reports and analyses to include financial reports, setting forth progress, adverse trends, and appropriate recommendations or conclusions.

• Serve as primary administrative point of contact with Department of Medicine Research Administration Office (DOM-RA) assisting as needed with necessary financial and administrative reporting: to include faculty effort management and certification as well as budget projections and monitoring of expenditures associated with grant submission.

• Maintain interface with departmental personnel to coordinate operational activities to ensure adequate personnel, space, and facilities; coordinate purchasing, maintenance, and renovation activities for the department; administer a program of property management and accountability.

• Assist in building aspects of the Department's clinical budget specifically revenue targets related to- WRVUs and CFTEs- for ongoing and new providers. Working closely with Divisional and Departmental leadership.

• Develop Faculty & APP new hire requests by developing the necessary three-year profit and loss modeling. Coordinate the onboarding and credentialing process associated with required licensing.

Choose Duke.
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $63,948.00 to USD $109,786.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goesbeyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender,gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status.
Duke aspires to create a community built oncollaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).