Customer Service Admin Job Summary
Our company is currently seeking a Customer Service Admin to join our team!
We are looking for someone that is able and willing to provide support to our business in general. You will field phone calls and emails, process and file paperwork. When necessary, you will also assist with other company departments. This position requires excellent communication, organizational, and time management skills.
Customer Service Admin Duties and Responsibilities
- Respond to inquiries.
- Assist in resolving complaints.
- Assist in escalating complex or unresolved cases.
- Draft, edit, and proofread emails, letters, memos, and reports.
- Perform data entry and administrative duties.
- Answer phones and emails from clients and vendors.
- Assist with maintaining and updating both physical and digital filing systems.
Customer Service Admin Requirements and Qualifications
- Previous experience in customer service and office admin roles.
- Ability to prioritize and multitask
- Strong organizational skills.
- Strong communication skills.
- Deadline and detail-oriented.
- Experience with construction company preferred.
Company Description
Van Kirk and Sons, Inc. is South Florida's leader in both residential and commercial pools and spa construction. Our team also does extensive remodeling and repairs to existing pools as well as new pools/ spas/ outdoor kitchens. Van Kirk and Sons Pools and Spas are an award winning, family owned and operated company. Founded in 1975, we pride ourselves in our innovative and dedicated team that makes the custom pool and spa dreams of our clientele come true.
As we continue to grow, we are seeking an experienced and motivated individuals to join our team in Deerfield Beach, Florida. This is an opportunity to join a stable, well-established and award-winning company with an outstanding reputation of success.