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Account Services Representative Jobs in Arizona (NOW HIRING)

RADIOLOGY LTD PLC

Patient Services Representative

Tucson, AZ · On-site

$16.25 - $20.50/hr

Radiology Ltd. is seeking a full time Patient Services Representative to join our dynamic team at ... Building accounts and creating necessary forms. * Processing paperwork and entering patient data.

RADIOLOGY LTD PLC

Patient Services Representative

Tucson, AZ · On-site

$17 - $21.50/hr

Radiology Ltd. is seeking a full time Patient Services Representative to join our dynamic team at ... Building accounts and creating necessary forms. * Processing paperwork and entering patient data.

RADIOLOGY LTD LLC

Patient Services Representative

Tucson, AZ · On-site

$16.25 - $20.50/hr

Radiology Ltd. is seeking a full time Patient Services Representative to join our dynamic team at ... Building accounts and creating necessary forms. * Processing paperwork and entering patient data.

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Account Services Representative information

See Arizona salary details

$9

$21

$35

How much do account services representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for account services representative in Arizona is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.75 per hour, depending on experience, location, and employer.

What does an account services representative do?

An Account Services Representative is responsible for managing client accounts, addressing customer inquiries, and ensuring customer satisfaction. They serve as the main point of contact between the company and its clients, handling requests such as account updates, billing questions, and issue resolution. Additionally, they may collaborate with other departments to deliver solutions and maintain strong client relationships. Their goal is to provide excellent service and support to retain and grow the company's customer base.

How does an account services representative typically collaborate with other departments to resolve client issues?

Account Services Representatives regularly coordinate with teams such as sales, billing, and customer support to address and resolve client concerns efficiently. They act as a liaison, ensuring clear communication and prompt follow-up on client requests or problems. This collaboration often involves tracking issues through internal systems, participating in cross-functional meetings, and updating clients on progress, which helps deliver a seamless customer experience and fosters strong client relationships.

What are the key skills and qualifications needed to thrive as an account services representative, and why are they important?

To excel as an Account Services Representative, you need strong customer service abilities, organizational skills, and typically a background in business, finance, or a related field. Familiarity with customer relationship management (CRM) software, order processing systems, and basic office applications is important. Exceptional communication, problem-solving, and multitasking skills help you build rapport and efficiently resolve client issues. These competencies are essential to ensure client satisfaction, timely service delivery, and the retention of key accounts.

What is the difference between Account Services Representative vs Customer Service Representative?

AspectAccount Services RepresentativeCustomer Service Representative
CredentialsHigh school diploma; some roles may require relevant certificationsHigh school diploma; customer service training often provided
Work EnvironmentFinancial institutions, insurance companies, telecom providersRetail, call centers, service industries
Employer & Industry UsageFinancial and service sectorsBroadly across retail, hospitality, and service sectors
Common Search & ComparisonOften compared for client account management rolesCompared for general customer support roles

The main difference is that Account Services Representatives focus on managing client accounts, processing transactions, and maintaining account information within financial or service industries. Customer Service Representatives handle general customer inquiries, support, and issue resolution across various sectors. While both roles require strong communication skills, Account Services Representatives typically need industry-specific knowledge and may handle more complex account-related tasks.

What are popular job titles related to Account Services Representative jobs in Arizona?

For Account Services Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Account Services Representative jobs in Arizona look for?

The top searched job categories for Account Services Representative jobs in Arizona are:

What are popular job titles related to Account Services Representative jobs in AZ?

For Account Services Representative jobs in AZ, the most frequently searched job titles are:

Account Services Representative jobs near you
Infographic showing various Account Services Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,940 per year, or $21.1 per hour.

Account Services Representative

Phoenix, AZ • On-site

Cox Enterprises
Media and Telecom • 10K+ employees

8.8

Company rating: 8.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

8th of 99 rated telecommunications companies

People enjoy working here

Good employer

Paid breaks

Learn more about Cox Enterprisesexternal

Full-time

Medical, Retirement

Re-posted 10 days ago

Job description

Company Description
Your Career at Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: http://www.cox.com/.
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Job Description
The Customer Care representative also helps grow the company through capturing opportunities to offer additional or upgraded services to customers as available.
RESPONSIBILITIES
Promote Quality Customer Experience
-Work in a call center environment providing excellent customer care by greeting customers, asking questions and actively listening to customers to understand their needs or requests
-Provide seamless customer experience through documenting call details and new account information into the computer system and completing any forms required to request action by other departments
-Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Cox departments
Problem Solving
-Determine the appropriate answer, response, or solution by interpreting relevant information in light of the customer's circumstances
-Educate customers by explaining bills and Cox policies and procedures concerning prices, billing and service
-Perform any necessary calculations pertaining to fees, time periods, or dates
Drive Business Growth
Grow the company through identifying sales lead generation opportunities, promoting Cox services, and -offering service contracts. Add contracts as authorized by customers
-Provide seamless customer service through partnering with Sales for identified sales leads and Technical Support for customer assistance with non account-related troubleshooting
Qualifications
Minimum
-6 months work experience providing service directly to customers
-6 months experience using a computer in a work or non-work setting
-High school graduate or GED or equivalent work experience
-Eligibility to work in the United States
Preferred
-6+ months experience working in a position that requires meeting sales goals
-1 - 2 year work experience in a customer service role, not specific to just Call Center
-Strong aptitude for helping customers and a customer experience focus
-Enthusiastic and personable
-Must be able to work in a call center or highly structured environment
-Strong computer skills and be able to navigate through multiple screens
-Ability to adapt to constant change
-Demonstrated solid work history.
Additional Information
All your information will be kept confidential according to EEO guidelines.
APPLY AT: http://www.cox.com/aboutus/careers/search-jobs.cox (JOB CODE 142443)
Cox Enterprises logo

About Cox Enterprises

Sourced by ZipRecruiter

Cox Enterprises is a leading, Atlanta-based media conglomerate that spans across the communications, automotive, and media industries. Since its establishment in 1898 by James M. Cox, the business has expanded significantly and is known for owning Cox Communications, Cox Automotive, and Cox Media Group. The company's mission is to empower people today to build a better future for the next generation, which is achieved through the industry-leading services and unparalleled experiences they provide to millions of their customers every day. Amongst their many achievements, Cox Enterprises takes pride in holding a place in the top 20 of Forbes' "America's Largest Private Companies."

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1898

Social media

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Benefits

Hours and flexibility

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