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Account Representative Cdw Jobs (NOW HIRING)

Lifepoint Health

Senior Telecom Engineer

Brentwood, TN · On-site

$98K - $135K/yr

Supports vendor coordination with Zoom, CDW, Concord, Lingo/Bullseye, carrier partners, paging ... Supports Concord fax implementation activities, including queue setup, user account creation, fax ...

Lifepoint Health

Senior Telecom Engineer

Brentwood, TN

$98K - $135K/yr

Supports vendor coordination with Zoom, CDW, Concord, Lingo/Bullseye, carrier partners, paging ... Supports Concord fax implementation activities, including queue setup, user account creation, fax ...

Ivo

Sales Manager, Mid-Market

San Francisco, CA · On-site

You'll do this within a sales organization where reps genuinely believe in the company and the ... account strategy, and creating the operating discipline that consistently produces 4-5x pipeline ...

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Account Representative Cdw information

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$26K

$56.4K

$92K

How much do account representative cdw jobs pay per year?

As of Aug 7, 2026, the average yearly pay for account representative cdw in the United States is $56,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $70,500.00 per year, depending on experience, location, and employer.

How does an account representative at CDW typically collaborate with internal teams to meet client needs?

As an Account Representative at CDW, you’ll regularly collaborate with internal specialists such as technical solution architects, sales engineers, and customer support teams. This teamwork ensures that clients receive tailored solutions and ongoing support for their IT needs. You’ll act as the primary liaison, coordinating resources and communicating client feedback to internal stakeholders. Success in this role depends on strong communication skills and the ability to manage multiple priorities while delivering exceptional customer service.

What are the key skills and qualifications needed to thrive as an account representative at CDW, and why are they important?

To thrive as an Account Representative at CDW, you need strong sales acumen, customer relationship management skills, and a background in business or related fields, often supported by a bachelor's degree. Familiarity with CRM systems like Salesforce, Microsoft Office Suite, and basic IT solutions is typically required. Exceptional communication, negotiation, and problem-solving abilities help you stand out in this client-facing role. These skills are crucial for building lasting client relationships, meeting sales targets, and delivering tailored technology solutions in a competitive environment.

What is the difference between Account Representative Cdw vs Account Executive?

AspectAccount Representative CdwAccount Executive
CredentialsTypically requires a high school diploma or equivalent; some roles prefer sales or customer service experienceOften requires a bachelor's degree in business, marketing, or related field
Work EnvironmentInside sales, customer support, and account management within a technology or IT solutions companyOutside or inside sales, client prospecting, and relationship building in technology or software industries
Employer & Industry UsageCommonly employed by IT resellers like CDW, focusing on existing client accountsUsed across various industries, including tech, software, and services, focusing on new business development

While both roles involve sales and client interaction within the technology sector, Account Representative Cdw primarily manages existing accounts and customer support, whereas Account Executive focuses on acquiring new clients and expanding business opportunities.

What does an account representative at CDW do?

An Account Representative at CDW is responsible for managing relationships with clients, understanding their technology needs, and providing solutions from CDW's wide range of IT products and services. They work closely with customers to identify opportunities, generate sales, and ensure customer satisfaction. Account Representatives also collaborate with internal teams to deliver tailored solutions, meet sales targets, and maintain up-to-date knowledge of industry trends and CDW offerings.
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Account Representative Cdw jobs near you
Infographic showing various Account Representative Cdw job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,411 per year, or $27.1 per hour.

Sales Executive - Cisco Ecosystem, AI Knowledge & Service Automation

eGain Corporation

Remote

Full-time

Posted 7 days ago

Job description

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eGain (NASDAQ: EGAN) is the global leader in AI knowledge management platforms for enterprise customer engagement. Trusted by the world's most customer-centric companies, eGain's platform combines the power of generative AI with structured, curated enterprise knowledge to deliver accurate, consistent, and compliant answers across every customer touchpoint.
eGain has a long-standing OEM partnership with Cisco, embedding our chat and email management products inside worldwide deployments of Cisco's enterprise contact center platform. That installed base is a built-in, high-intent market: these are enterprises that have already trusted Cisco's contact center for their operations and, through the OEM relationship, already run eGain technology under the hood.
The Opportunity
We're hiring a Sales Executive to go direct into this Cisco contact center customer base and extend this OEM presence with an eGain branded AI Knowledge relationship, driving service automation and agent assist, powered by trusted knowledge from eGain. This is a hunting role with a warm start: the technical foothold exists, and the job is to build and grow the commercial relationship.
What You Will Do
Account & Pipeline Development
  • Sell into eGain's Cisco OEM installed base and build a systematic outbound motion into those accounts.
  • Build and manage a pipeline from first outreach through discovery, solution positioning, business case, procurement, and close.
Solution Positioning & Value Selling
  • Identify contact center leaders (CX, service operations, IT) at these enterprises and position AI Knowledge as the layer that effortlessly enhances their existing Cisco environment, driving self-service deflection, agent assist, and faster resolution.
  • Develop and pitch value narratives that quantify the ROI of AI-driven service automation and agent assist (deflection rates, handle time, first-contact resolution, CSAT).
Partner & Alliance Engagement
  • Partner closely with eGain's Cisco alliance team, solution consultants, and customer success to design account plans and land expansion deals inside existing Cisco relationships.
  • Represent eGain at Cisco partner and field events, and build relationships with Cisco account teams and channel partners (e.g., CDW, WWT) who influence these accounts.
Forecasting & Pipeline Hygiene
  • Maintain accurate forecasting and pipeline hygiene in the CRM, and report on territory coverage and account penetration.
What You Bring
Required Experience
  • 5-10 years of quota-carrying enterprise software or contact center technology sales experience.
  • Direct experience selling within the Cisco ecosystem, either at Cisco itself (contact center / collaboration business unit) or at a major Cisco VAR/SI partner, with working knowledge of how Cisco contact center deals get sourced, structured, and closed.
  • A track record of prospecting and closing net-new or expansion business within a defined account base, not just managing inbound demand.
  • Comfort selling to both business buyers (CX, operations) and technical buyers (IT, contact center architecture).
  • Strong consultative selling skills, able to build a business case grounded in operational metrics, not just product features.
Preferred Experience
  • Familiarity with AI/knowledge management, self-service, or conversational AI solutions.
Why eGain
  • Recognized as a Leader in Gartner's inaugural Magic Quadrant for Customer Service Knowledge Management Systems.
  • 25+ years of experience helping the world's largest enterprises, including JPMorgan Chase, Liberty Mutual, BUPA, and the IRS, deliver trusted, AI-powered knowledge to customers and agents.
  • A built-in, high-intent market: this role goes direct into enterprises that already trust and run eGain technology through our OEM partnership with Cisco.
  • Sits at the center of one of eGain's fastest-growing go-to-market motions: converting a deeply embedded technology footprint into expanded, high-value AI Knowledge relationships.
Our Hiring Process is "Easy with eGain"
Step 1
Written test
  • Aptitude section - this is a GRE style test (60 minutes or less)
  • Functional section - this is a take-home test

Step 2
Panel interview
Next step
Email your resumé to [email protected] with the position title "Sales Executive" in the email subject.

Apply