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Inside Sales Steel Jobs (NOW HIRING)

Falcon Steel Inc

Inside Sales (Steel)

Springfield, MO

Inside Sales (Steel) Falcon Steel | Springfield, MO | Full-Time | On-Site About the Role Falcon Steel is looking for an Inside Sales Representative to be the first point of contact for our customers ...

New

Steel Dynamics, Inc.

Sales Coordinator

Pelham, AL · On-site

$17.25 - $23.75/hr

... Steel ProductsOverview The Sales Coordinator role is an entry-level development position designed to support the sales team while preparing individuals for future advancement into Inside Sales and ...

Vulcan Steel Products

Sales Coordinator

Pelham, AL

$17.25 - $23.75/hr

... Steel ProductsOverview The Sales Coordinator role is an entry-level development position designed to support the sales team while preparing individuals for future advancement into Inside Sales and ...

Steel Dynamics, Inc.

Sales Coordinator

Pelham, AL · On-site

$17.25 - $23.75/hr

... Steel Products Overview The Sales Coordinator role is an entry-level development position designed to support the sales team while preparing individuals for future advancement into Inside Sales and ...

Steel Dynamics, Inc.

Sales Coordinator

Pelham, AL · On-site

$17.25 - $23.75/hr

Vulcan Steel Products The Sales Coordinator role is an entry-level development position designed to support the sales team while preparing individuals for future advancement into Inside Sales and ...

Steel Dynamics, Inc.

Sales Coordinator

Pelham, AL

$17.25 - $23.75/hr

... Steel ProductsOverview The Sales Coordinator role is an entry-level development position designed to support the sales team while preparing individuals for future advancement into Inside Sales and ...

Harvard Steel Sales

Be Seen First

Inside Sales Representative

Cleveland, OH · On-site

$52K - $58K/yr

Inside Sales Representative About Harvard Steel ... Harvard Steel is an ISO-certified leader in flat-rolled carbon steel, specializing in prime and ...

OmniSource

Sales Coordinator

Pelham, AL · On-site

$17.25 - $23.75/hr

... Steel ProductsOverview The Sales Coordinator role is an entry-level development position designed to support the sales team while preparing individuals for future advancement into Inside Sales and ...

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Inside Sales Steel information

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$24K

$51.5K

$84K

How much do inside sales steel jobs pay per year?

As of Jul 13, 2026, the average yearly pay for inside sales steel in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is an Inside Sales Steel representative?

An Inside Sales Steel representative is a sales professional who works primarily from an office setting to handle customer inquiries, process orders, generate quotes, and build relationships with clients in the steel industry. They work closely with customers over the phone or via email, rather than making in-person sales calls. Their main responsibility is to understand customer needs, provide product information, and ensure a smooth sales process from initial contact to delivery. They often collaborate with outside sales teams and other departments to meet sales targets and provide excellent customer service.

What are the key skills and qualifications needed to thrive as an Inside Sales Representative in the steel industry, and why are they important?

To thrive as an Inside Sales Representative in the steel industry, you need strong sales acumen, product knowledge of steel materials, and typically a background in business or industrial sales. Familiarity with CRM software, ERP systems, and inventory management tools is commonly required. Excellent communication, negotiation, and relationship-building skills help you stand out in this client-facing role. These competencies are crucial for effectively managing customer relationships, closing deals, and supporting business growth in a competitive market.

What is the difference between Inside Sales Steel vs Inside Sales Coordinator?

AspectInside Sales SteelInside Sales Coordinator
Primary RoleSell steel products, handle customer inquiries, process ordersCoordinate sales activities, support sales team, manage client communications
Required SkillsProduct knowledge, sales techniques, customer serviceCommunication skills, organization, CRM proficiency
Work EnvironmentOffice-based, steel industry settingsOffice-based, administrative support in sales

Inside Sales Steel focuses on direct sales and customer interactions related to steel products, while Inside Sales Coordinator emphasizes supporting sales operations and coordinating activities. Both roles require strong communication skills and industry knowledge, but Inside Sales Steel is more sales-driven, whereas Inside Sales Coordinator is more administrative and support-oriented.

What are some common challenges faced by Inside Sales professionals in the steel industry, and how can they overcome them?

Inside Sales professionals in the steel industry often encounter challenges such as fluctuating market prices, intense competition, and complex customer requirements. Staying updated with market trends and building strong relationships with both suppliers and customers are key strategies to navigate these issues. Additionally, effective communication and collaboration with the production and logistics teams can help ensure timely deliveries and customized solutions, which are crucial for customer satisfaction. Adapting to customer needs and leveraging CRM tools can streamline processes and enhance efficiency in this fast-paced environment.
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Inside Sales Steel jobs near you
Inside Sales (Steel)

Inside Sales (Steel)

Falcon Steel Inc

Springfield, MO

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

Job description

Since opening our doors in 1999, Falcon Steel has evolved into Springfield, Missouri's premier full-service steel center. What sets us apart isn't just our extensive inventory—it's our people. Our skilled team brings over 100 years of combined industry knowledge to every project.

We maintain one of the region's most comprehensive steel inventories, featuring more than 600 unique SKUs across carbon steel products. From standard dimensions to hard-to-find specialty items, our warehouse is strategically stocked to meet demanding timelines and unique specifications.

Our commitment goes beyond stocking shelves. We offer custom processing services and can source specialty grades that others can't. We know that exceptional steel solutions require a team that delivers. That's why we're expanding our crew of steel professionals who share our dedication to excellence.

Inside Sales (Steel)

Falcon Steel | Springfield, MO | Full-Time | On-Site

About the Role

Falcon Steel is looking for an Inside Sales Representative to be the first point of contact for our customers — the person who picks up the phone, answers the email, and greets the walk-in, then turns that inquiry into an accurate quote and a smooth order. You'll quote material, pricing, and lead times; enter and track orders; and keep customers informed from first call to final delivery. This role sits at the front door of the business, so it's equal parts sales, customer service, and coordination with our shop. If you're quick with numbers, great with people, and want to build a career in the steel industry, we want to talk to you.

Key Responsibilities

  • Field incoming inquiries from customers by phone, email, and in person; respond promptly with accurate quotes for material, processing, and delivery timelines.
  • Prepare and follow up on quotes — track open quotes, check in with customers, and work to convert quotes into orders.
  • Enter sales orders accurately and coordinate with the shop and delivery teams to make sure lead times quoted are lead times kept.
  • Build working knowledge of steel products — shapes, grades, gauges, and common applications — so you can help customers figure out exactly what they need, even when they're not sure themselves.
  • Develop and maintain relationships with repeat customers; learn their businesses, anticipate their needs, and be the reason they call us first.
  • Keep customers updated on order status, shipment timing, and any changes; communicate changes and cancellations promptly to the affected departments.
  • Coordinate with purchasing on material availability and buyouts for items we don't stock.
  • Resolve pricing discrepancies, order issues, and customer concerns quickly and professionally.
  • Maintain accurate records of quotes, orders, and customer communications in our systems.
  • Identify opportunities to grow existing accounts and flag promising new customer leads.

Qualifications

  • 1–3 years of experience in inside sales, counter sales, customer service, or a related customer-facing role; experience in steel, metals, building materials, or industrial products is a strong plus.
  • Solid math skills — you'll be calculating pricing, weights, and quantities daily, and accuracy matters.
  • Strong communication skills on the phone, over email, and face to face; you're comfortable talking with everyone from field crews to purchasing managers.
  • Organized and able to juggle multiple quotes, orders, and customer requests at once without letting anything slip.
  • Proficiency with Microsoft Office (especially Excel and Outlook); experience with ERP, order entry, or CRM systems is a plus.
  • Willingness to learn steel products and terminology quickly — we'll teach the steel; you bring the drive and the people skills.
  • High school diploma or equivalent required; associate's or bachelor's degree in Business or a related field is a plus.
  • A customer-first attitude and the hustle to follow up without being reminded.

Location

This is an in-office role based at Falcon Steel in Springfield, MO.

About Falcon Steel

Falcon Steel is a full-service steel operation based in Springfield, MO, committed to quality and integrity in everything we do — from the first quote to final delivery. Our experienced team takes pride in doing right by our customers and being a dependable part of the Springfield community's growth.

We're looking for people who take their work seriously, care about getting the details right, and want to be part of a team that's building something lasting.

Benefits Offered:
  • Health Coverage: Comprehensive medical, dental, and vision plans. Also offers a Health Saving Account (HSA).
  • Retirement: Safe Harbor 401(k) plan with a dedicated wealth advisor.