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Inside Sales Steel Jobs (NOW HIRING)

Lapham Hickey

Inside Sales

La Vergne, TN · On-site

$50K - $90K/yr

Join Lapham-Hickey Steel - A Tradition of Excellence, Innovation, and Opportunity Lapham-Hickey ... In your primary role as an Inside Sales Representative, you will assist our sales team by providing ...

Lapham Hickey

Inside Sales

La Vergne, TN · On-site

$50K - $90K/yr

Join Lapham-Hickey Steel - A Tradition of Excellence, Innovation, and Opportunity Lapham-Hickey ... In your primary role as an Inside Sales Representative, you will assist our sales team by providing ...

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Inside Sales Steel information

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$24K

$51.5K

$84K

How much do inside sales steel jobs pay per year?

As of Aug 10, 2026, the average yearly pay for inside sales steel in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is an inside sales steel representative?

An Inside Sales Steel representative is a sales professional who works primarily from an office setting to handle customer inquiries, process orders, generate quotes, and build relationships with clients in the steel industry. They work closely with customers over the phone or via email, rather than making in-person sales calls. Their main responsibility is to understand customer needs, provide product information, and ensure a smooth sales process from initial contact to delivery. They often collaborate with outside sales teams and other departments to meet sales targets and provide excellent customer service.

What are the key skills and qualifications needed to thrive as an inside sales steel representative?

To thrive as an Inside Sales Representative in the steel industry, you need strong sales acumen, product knowledge of steel materials, and typically a background in business or industrial sales. Familiarity with CRM software, ERP systems, and inventory management tools is commonly required. Excellent communication, negotiation, and relationship-building skills help you stand out in this client-facing role. These competencies are crucial for effectively managing customer relationships, closing deals, and supporting business growth in a competitive market.

What is the difference between Inside Sales Steel vs Inside Sales Coordinator?

AspectInside Sales SteelInside Sales Coordinator
Primary RoleSell steel products, handle customer inquiries, process ordersCoordinate sales activities, support sales team, manage client communications
Required SkillsProduct knowledge, sales techniques, customer serviceCommunication skills, organization, CRM proficiency
Work EnvironmentOffice-based, steel industry settingsOffice-based, administrative support in sales

Inside Sales Steel focuses on direct sales and customer interactions related to steel products, while Inside Sales Coordinator emphasizes supporting sales operations and coordinating activities. Both roles require strong communication skills and industry knowledge, but Inside Sales Steel is more sales-driven, whereas Inside Sales Coordinator is more administrative and support-oriented.

What are some common challenges faced by inside sales steel representatives, and how can they overcome them?

Inside Sales professionals in the steel industry often encounter challenges such as fluctuating market prices, intense competition, and complex customer requirements. Staying updated with market trends and building strong relationships with both suppliers and customers are key strategies to navigate these issues. Additionally, effective communication and collaboration with the production and logistics teams can help ensure timely deliveries and customized solutions, which are crucial for customer satisfaction. Adapting to customer needs and leveraging CRM tools can streamline processes and enhance efficiency in this fast-paced environment.
More about Inside Sales Steel jobs
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Inside Sales Steel jobs near you
Infographic showing various Inside Sales Steel job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,470 per year, or $24.7 per hour.

Senior Inside Sales Representative for Steel Service Center

Search Our Jobs, Learn About The Benefits of Working for Frederick Steel

Cincinnati, OH

Full-time

Re-posted 14 days ago

Job description

JOB TITLE: Sr. Inside Sales Representative

SUPERVISED BY: Inside Sales Manager/Director of Branch Operations

POSITION SUMMARY:

Sells full product line to all types of customers via telephone. Responsible for quoting price and delivery of all stock items and buyouts, training new members of the Inside Sales team, and advising others on large quotes to include the OM/Superintendent, as directed by the Director of Branch Operations.


DUTIES AND RESPONSIBILITIES:

  • Develops partnering relationships with customers
  • Answers incoming inquiries from customers through a variety of media (e-mail, fax, website, phone, etc)
  • Quotes price and delivery to customers based on established pricing structures in order to maximize profit, while allowing for variance when appropriate.
  • Understands how to compute pricing for all types of processing and value added services available.
  • Has working knowledge of all types and grades of stock material, their basic applications and finds resources if additional information or service is necessary.
  • Prepares orders according to established standards and procedures.
  • Maintains awareness of customer's credit standing and follows all company procedures regarding extending of credit and terms and conditions.
  • Completes the order process to insure prompt and accurate deliveries.
  • Coordinates with Account Managers, Inside Sales Manager and Director of Branch Operations to resolve any customer issues and maximize opportunities.
  • Makes out-calls when able to develop customer base.
  • Participates with specific project assignments and on focus groups to research and evaluate sales and service opportunities
  • Serves as the trainer and mentor for Inside Sales teammates and assists in development of continued training for peers.
  • Advises others on large quotes, to include the OM/Superintendent, as directed by the Director of Branch Operations.
  • Completes other duties as related or assigned.
  • Good attendance is an essential function of this job.

EDUCATION AND EXPERIENCE:

College Degree in Business or 8 years experience with inside sales of industrial products. 5 years experience in Inside Sales in the Steel Service industry, consistently performs at the Exceeds Expectations performance rating and sales ranking is consistently in the top 1/3 of the company.


KNOWLEDGE, SKILLS AND ABILITIES:

Excellent, math, communication, and organizational skills

Uncompromising commitment to customer service, with the ability to build collaboration between many solutions providers as we strive to be the customer's First Choice.

Ability to balance many requirements at once needing quick resolution, which may require a high tolerance to change

Proven success selling industrial products

Proven experience and success accepting accountability for success and failure .

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