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Inside Sales Steel Jobs (NOW HIRING)

Olympic Steel

Inside Sales Representative

Schaumburg, IL · On-site

About Olympic Steel Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable ... The Inside Sales Representative is responsible for maintaining, growing and servicing existing and ...

Triple-S Steel

Inside Sales Representative

Commerce City, CO · On-site

$45K - $65K/yr

Overview Triple-S Steel is a family-owned business that has grown into one of the largest suppliers ... We are seeking an energetic and motivated Inside Sales Representative fluent in Spanish and English ...

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$24K

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$84K

How much do inside sales steel jobs pay per year?

As of Jul 19, 2026, the average yearly pay for inside sales steel in the United States is $51,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is an Inside Sales Steel representative?

An Inside Sales Steel representative is a sales professional who works primarily from an office setting to handle customer inquiries, process orders, generate quotes, and build relationships with clients in the steel industry. They work closely with customers over the phone or via email, rather than making in-person sales calls. Their main responsibility is to understand customer needs, provide product information, and ensure a smooth sales process from initial contact to delivery. They often collaborate with outside sales teams and other departments to meet sales targets and provide excellent customer service.

What are the key skills and qualifications needed to thrive as an Inside Sales Representative in the steel industry, and why are they important?

To thrive as an Inside Sales Representative in the steel industry, you need strong sales acumen, product knowledge of steel materials, and typically a background in business or industrial sales. Familiarity with CRM software, ERP systems, and inventory management tools is commonly required. Excellent communication, negotiation, and relationship-building skills help you stand out in this client-facing role. These competencies are crucial for effectively managing customer relationships, closing deals, and supporting business growth in a competitive market.

What is the difference between Inside Sales Steel vs Inside Sales Coordinator?

AspectInside Sales SteelInside Sales Coordinator
Primary RoleSell steel products, handle customer inquiries, process ordersCoordinate sales activities, support sales team, manage client communications
Required SkillsProduct knowledge, sales techniques, customer serviceCommunication skills, organization, CRM proficiency
Work EnvironmentOffice-based, steel industry settingsOffice-based, administrative support in sales

Inside Sales Steel focuses on direct sales and customer interactions related to steel products, while Inside Sales Coordinator emphasizes supporting sales operations and coordinating activities. Both roles require strong communication skills and industry knowledge, but Inside Sales Steel is more sales-driven, whereas Inside Sales Coordinator is more administrative and support-oriented.

What are some common challenges faced by Inside Sales professionals in the steel industry, and how can they overcome them?

Inside Sales professionals in the steel industry often encounter challenges such as fluctuating market prices, intense competition, and complex customer requirements. Staying updated with market trends and building strong relationships with both suppliers and customers are key strategies to navigate these issues. Additionally, effective communication and collaboration with the production and logistics teams can help ensure timely deliveries and customized solutions, which are crucial for customer satisfaction. Adapting to customer needs and leveraging CRM tools can streamline processes and enhance efficiency in this fast-paced environment.
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Inside Sales Steel jobs near you
Inside Sales Representative

Inside Sales Representative

Olympic Steel

Schaumburg, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Olympic Steel rating

7.3

Company rating: 7.3 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

About Olympic Steel
Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first - always, and we believe in cultivating an inclusive workplace where employee belonging, and empowerment are foundational to everything we do. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunity and stability of a large, growing organization. Learn more about Olympic Steel at iamolympicsteel.com.
Job Description:
The Inside Sales Representative is responsible for maintaining, growing and servicing existing and new accounts, proactively identifying sales opportunities for Outside Sales Representatives, creating opportunities to up-sell and cross-sell existing accounts, reactivating inactive accounts and identifying new account opportunities. Additionally, the Inside Sales Rep will partner closely with Outside Sales to establish strong, long-term relationships with customers, ensure high quality customer service to all external customers, execute on-time delivery according to customer expectations, inform customers of delivery set-backs and changes in order status while managing the order entry process, troubleshoot problems and rectify complaints and claims. Other responsibilities include developing individual quotes and contract pricing, expediting orders with short lead times or unusual requirements, ensuring correct inventory is in stock to support general sales, proactively identifying customer needs and advising customers of potential issues, and partnering with Outside Sales to develop marketing plans and strategies.
Qualifications:
  • Associate or Bachelor's degree in a related field
  • 2+ years of experience in an Inside Sales role within the steel/metals industry
  • Strong customer service and sales aptitude.
  • Desire to build client relationships and increase sales knowledge/experience.
  • Demonstrated ability to work in a team environment while managing individual goals and objectives partnered with the ability to work effectively in a diverse community required.
  • High energy and drive, strong business and data analysis skills, excellent prioritization, organizational and time management skills.
  • Outstanding oral and written communication skills.
  • Working knowledge with Microsoft Suite, most notably Excel and Office.

The above statements are intended to describe the general nature and level of work performed by incumbents in this position and may be modified at management's discretion. It is not intended as an all-inclusive list of accountability or responsibilities nor does it intended to limit the right of management to assign, direct, and control the work of employers under their supervision.
Why Work for Olympic Steel
Olympic Steel offers comprehensive benefits, including:
  • Medical, dental, and vision benefits
  • Paid holidays and vacation
  • 401(k) with employer match
  • Tuition reimbursement & Employee Discount Programs
  • Referral program

We offer more than a competitive total compensation package. We provide our employees the ability to build a meaningful life-long career. When you work at Olympic Steel, you can make a significant impact - at our company, in the local community and in the world. For a comprehensive view of our benefits visit Steelperks.com.
The Company does not offer tenured or guaranteed employment. Either the Company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. This is called Employment at Will. This employment at will relationship exists regardless of any other written statements or policies documented elsewhere in company record or policy or any verbal statement to the contrary.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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