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Account Manager Jobs in Springfield, IL (NOW HIRING)

gpac

Personal Lines Account Manager

Springfield, IL · On-site

$44K - $60K/yr

Personal Lines Account Manager Job Type: Full-Time Salary: 55K-75K We are seeking an experienced and service-focused Personal Lines Account Manager to join our clients growing team. This is an ...

TROXELL

Personal Lines Account Manager

Springfield, IL · On-site

$60 - $80/hr

About the Role The Account Manager will coordinate the processing of new and renewal personal lines business, including the review and assessment of client coverage proposals and packages for ...

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Account Manager information

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$29.2K

$65.2K

$105.1K

How much do account manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for account manager in Springfield, IL is $65,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $77,800.00 per year, depending on experience, location, and employer.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $55,000 to $85,000 per year, depending on experience, industry, and location. Many account managers also receive bonuses and commissions based on performance, and strong communication and sales skills are often required.
More about Account Manager jobs

What are the most commonly searched types of Account jobs in Springfield, IL?

The most popular types of Account jobs in Springfield, IL are:

What are popular job titles related to Account Manager jobs in Springfield, IL?

For Account Manager jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Account Manager jobs in Springfield, IL look for?

The top searched job categories for Account Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Account Manager jobs?

Cities near Springfield, IL with the most Account Manager job openings:

Account Manager jobs near you
Infographic showing various Account Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,231 per year, or $31.4 per hour.

Personal Lines Account Manager

Springfield, IL • On-site

gpac
Recruiting and Staffing Services • 51 - 200 employees
Learn more about gpacexternal

$44K - $60K/yr

Other

Posted 20 days ago

Job description

Job Description
Job Title: Personal Lines Account Manager
Job Type: Full-Time
Salary: 55K-75K
Job Description:
We are seeking an experienced and service-focused Personal Lines Account Manager to join our clients growing team. This is an excellent opportunity for an insurance professional who enjoys building relationships, delivering outstanding customer service, and helping clients protect their most valuable assets.
Responsibilities:
  • Manage a portfolio of personal lines insurance clients, ensuring high-quality service and support
  • Review and evaluate client insurance needs, recommend appropriate coverage options
  • Prepare and present insurance quotes and renewals
  • Support clients through the claims process, providing timely communication and updates
  • Maintain strong client relationships through proactive communication and follow-up
  • Stay current with insurance market trends, policy changes, and carrier updates
Requirements:
  • Minimum of 2 years' experience in personal lines insurance
  • Active Texas Property & Casualty Insurance License
  • Strong communication and interpersonal skills
  • Excellent attention to detail and time management
  • Ability to work independently and collaboratively
  • Customer-focused mindset with a problem-solving attitude
Preferred Qualifications:
  • Bachelor’s degree in Business, Finance, or a related field
  • Experience with insurance software or CRM systems (Hawksoft/Ezlynx perferred)
  • Willingness to pursue professional designations such as CISR or CIC

If you're looking for a supportive environment where your expertise will be valued, we'd love to hear from you. Please submit a resume for consideration to nigel.jenkins@gogpac.com. Only those qualified applicants that provide a resume will be contacted. If you would like to learn more about Insurance opportunities, please contact Dustin Hanson at 605-978-5440
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
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About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990

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