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Account Manager Jobs in Springfield, IL (NOW HIRING)

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Account Manager information

See Springfield, IL salary details

$29.2K

$65.2K

$105.1K

How much do account manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for account manager in Springfield, IL is $65,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $77,800.00 per year, depending on experience, location, and employer.

What is the role of an account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and providing ongoing support. They often coordinate with sales, customer service, and other departments, using tools like CRM software to manage accounts and achieve business objectives.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What job makes $10,000 a month without a degree?

An account manager can earn $10,000 or more per month, especially in high-demand industries or with extensive experience and client portfolios. Success often depends on strong communication skills, industry knowledge, and the ability to build relationships, with some roles offering commission or performance-based bonuses that boost income significantly.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What is the work of account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met, and addressing any issues. They often coordinate with sales, customer service, and other departments, using tools like CRM software to manage accounts and meet sales targets.

What jobs in the US pay 300,000 a year?

For an Account Manager, earning $300,000 annually typically requires senior-level experience, a strong client portfolio, and often a role in high-revenue industries like technology, finance, or pharmaceuticals. Compensation may include base salary, commissions, and bonuses, especially in sales-driven environments or executive positions. High earnings are usually associated with leadership roles, specialized skills, or managing large accounts.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs
What are the most commonly searched types of Account jobs in Springfield, IL? The most popular types of Account jobs in Springfield, IL are:
What are popular job titles related to Account Manager jobs in Springfield, IL? For Account Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Account Manager jobs in Springfield, IL look for? The top searched job categories for Account Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Account Manager jobs? Cities near Springfield, IL with the most Account Manager job openings:
Account Manager jobs near you
Infographic showing various Account Manager job openings in Springfield, IL as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,231 per year, or $31.4 per hour.

Personal Lines Account Manager

Big I Illinois

Springfield, IL

$44K - $60K/yr

Full-time

Posted 20 hours ago

Job description

About Us
Top trusted risk advisor and solution provider for personal and business insurance where we work together to create the ultimate experience. We educate, advocate, and protect our people. We safeguard your future. We win by protecting people.
About the Role
The Account Manager will coordinate the processing of new and renewal personal lines business, including the review and assessment of client coverage proposals and packages for adequacy, completeness, and accuracy. Also provides guidance, assistance, and follow-up in all aspects of customer service requests from management, producers, or clients.
What You'll Be Doing (Essential Responsibilities)
1. Conduct detailed reviews of new and renewal policies for accuracy in rating, coverage, completeness, and signatures; coordinate electronic input of transactions, orders policy changes and cancellations; and ensure documents are delivered/mailed to appropriate parties.
2. Prepare marketing information including coverage and costing comparisons, risk and loss analysis, or rating differences from carrier underwriting and marketing information files for use by producers and clients. May sell existing client's additional or expanded coverage, as well as amended policies, upon request.
3. Prepare quotations for producers and clients and assist producers in answering questions about policy applications and likelihood of acceptance.
4. Maintain extensive contact in person, by phone and mail (electronic/postal), with carriers, producers, clients, and regulatory agencies to facilitate appropriate and comprehensive product customer service.
5. Maintain electronic and/or paper files in an orderly, timely manner. Contribute to a suspense system to ensure follow-up on outstanding or pending business matters.
6. Prepare/request insurance documents including binders, certificates, property schedules, and identification cards.
7. Perform a variety of account management support functions such as handling payment requests and updating information from clients.
8. Perform special projects at management's request.
You Will Succeed by:
Working Together. Collaborative | Inclusive | Open Communication
Creating WOW. Professional | Consistent | Passionate
Earning Trust. Positive | Empathy | Respect
Embracing InnovationProactive | Problem solvers | Openminded
What You'll Bring to Us
• High School Graduate or GED required. Advanced training at technical, business, or college level is highly desired.
• 0-3 years of experience in the insurance industry or a related field is desired.
• Property & Casualty License at hire or within 180 days of hire. Must maintain license during employment.
• Excellent written and Verbal communication skills and enjoy working with people in a high-volume customer service environment.
• Ability to be highly organized, yet flexible in dealing with shifting priorities, fluctuating workloads, and evolving procedures.
• Ability to read and interpret complex industry documents such as policy limitations, underwriting standards, and procedures/policy manuals, and apply within prescribed routines and practices.
• Ability to thoroughly analyze product information, and make timely and practical recommendations to managers, producers, and clients.
• Ability to work independently with limited supervision, while maintaining positive staff relationships within a teamwork environment.
• Must demonstrate competence in computer and office equipment operations. Experience with MS Office products (Word and Excel) and the Internet are highly desirable.
What We Need from You
• Full-time
• Hours are 8:00 am to 4:30 pm
• This position is eligible for hybrid work
• Travel: None
The Fine Print
• Work is typically performed in a standard office setting with no travel required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• May be required to work more hours than normally expected during a regular workweek.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
For a listing of our benefits, please visit our website at https://www.troxellins.com/careers.
Flexible work from home options available.
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice.
Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

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