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Account Manager Jobs in Springfield, IL (NOW HIRING)

Big I Illinois

Personal Lines Account Manager

Springfield, IL · On-site

$44.60K - $60.50K/yr

About the Role The Account Manager will coordinate the processing of new and renewal personal lines business, including the review and assessment of client coverage proposals and packages for ...

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$29.2K

$65.2K

$105.1K

How much do account manager jobs pay per year?

As of May 28, 2026, the average yearly pay for account manager in Springfield, IL is $65,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,600.00 and $77,800.00 per year, depending on experience, location, and employer.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

More about Account Manager jobs
What are the most commonly searched types of Account jobs in Springfield, IL? The most popular types of Account jobs in Springfield, IL are:
What job categories do people searching Account Manager jobs in Springfield, IL look for? The top searched job categories for Account Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Account Manager jobs? Cities near Springfield, IL with the most Account Manager job openings:
Account Manager jobs near you
Strategic Tech Account Manager Remote

Strategic Tech Account Manager Remote

BairesDev

Springfield, IL • Remote

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

BairesDev, a leading technology solutions provider, is looking for an experienced Account Manager to join their team in the United States, Illinois. The role requires 5+ years in account management within the IT sector, excellent selling and negotiation skills, and the ability to build long-term client relationships. BairesDev offers a competitive compensation package, including healthcare coverage, 401K plans, and the ability to work from home, fostering a diverse and innovative work environment.

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