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Account Manager Jobs in Normal, IL (NOW HIRING)

Slice Merchant Services

Account Executive

Normal, IL

$100K/yr

To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: * UNCAPPED EARNING POTENTIAL * AGGRESSIVE ...

Slice Merchant Services

Account Executive

Morton, IL

$100K/yr

To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: * UNCAPPED EARNING POTENTIAL * AGGRESSIVE ...

Slice Merchant Services

Account Executive

Lincoln, IL

$100K/yr

To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: * UNCAPPED EARNING POTENTIAL * AGGRESSIVE ...

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Account Manager information

See Normal, IL salary details

$28.8K

$64.3K

$103.6K

How much do account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for account manager in Normal, IL is $64,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,700.00 per year, depending on experience, location, and employer.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs
What are the most commonly searched types of Account jobs in Normal, IL? The most popular types of Account jobs in Normal, IL are:
What cities near Normal, IL are hiring for Account Manager jobs? Cities near Normal, IL with the most Account Manager job openings:
Account Manager jobs near you
Infographic showing various Account Manager job openings in Normal, IL as of May 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $64,346 per year, or $30.9 per hour.

Account Executive

Cumulus Media New Holdings Inc.

Bloomington, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Company Overview
CUMULUS | Bloomington, IL currently features 5 stations in the Bloomington area and surrounding counties. Our stations include: 101.5 WBNQ-FM Adult Top 40, 1230 WJBC-AM Talk/Sports Radio, 104.1- WBWN-FM Country, 93.7 WJBC-FM NASH plays Country music, 98.9 WJEZ is Classic Hits. The cluster of 5 stations reaches thousands of listeners on a daily basis.
Position Overview
The Account Executive successfully manages relationships with dozens of local and regional businesses, protects and grows the revenue base, identifies and creates new business opportunities with existing and new clients; provides marketing solutions to help customers achieve their business goals; strategically plans and implements initiatives to meet personal, company and corporate directives, recognizes that achieving budgeted revenue targets is the minimum expectation of performance. The right individual will invest in personal professional development, understanding technology, marketing and the full suite of company products and services.
Key Responsibilities & Qualifications
Key Responsibilities:
  • Able to create and identify client business needs by gaining a deep understanding of their goals, objectives and processes as well as their external environment including key market and consumer trends to proactively develop customized marketing solutions to meet client objectives
  • Deliver and Develop effective and informed marketing solutions via multi-platform, integrated sales presentations identifying Cumulus broadcast, digital, and event tactics to foster brand loyalty and deliver results for the client
  • Ability to negotiate and close business that drives revenue results and fosters long term client relationships, regardless of medium or platform
  • Commitment to having a proficient understanding of the Cumulus Media assets and resources and a desire to constantly learn and grow your product knowledge thus staying relevant and current with industry advertising opportunities for your clients
  • Represent the full suite of products and services as marketing solutions to new and existing clientele. This includes station digital assets, internet-based marketing, social media, streaming, events and specialized programming
  • Ability to appropriately manage time to optimize revenue opportunities, client interaction, implementation and fulfillment of successful sales agreements. Individual must be able to assist in the development of creative messaging, regardless of platform
  • Excel at prospecting and aggressively seeking new clientele by networking, cold calling, canvassing, referrals or other means to maintain a full pipeline of sales prospects at all times
  • Follow all station and corporate procedures for preparing orders, resolving billing issues, submitting regular reports regarding sales, pipeline lists, forecasts and competitive analysis
  • Collaborate, create, and capitalize on opportunities to best represent our brand while working to help your clients achieve success

Qualifications:
  • Proficient in Microsoft Office suite, social networking platforms and CRM tools
  • Excellent communication skills
  • Passion for developing new business relationships in an outside sales role
  • Enjoy presenting to clients of sales opportunities and post-sale successes
  • Strong understanding of lead generation and ability to connect with viable prospects
  • Comprehension of sales metrics in order to fill a sales funnel and maintain a constant pipeline of new business
  • Self-motivating and entrepreneurial spirit
  • Positive and friendly with a willingness to collaborate
  • High energy and passion for sales
  • Flexible, creative and curious
  • Digitally savvy
  • 3+ years in Media Sales background preferred
  • Bachelor's degree in business, Marketing or related field is preferred

Pay Range
The monthly pay range listed above reflects your guaranteed income during your first year, with additional opportunities to earn commissions
What We Offer
  • Competitive Pay
  • Focused, responsible and collaborative work environment with the ability, to ask "what if" and try innovative solutions
  • Medical, Dental & Vision Insurance coverage
  • 401K with company match
  • Paid Vacation, Sick & Holiday time off
  • Parental leave time off benefits, life insurance, disability insurance, wellness, and an employee referral bonus program

For immediate consideration, please visit https://jobs.cumulusmedia.com/jobs
For more information about Cumulus Media, visit our website at: https://www.cumulusmedia.com/
EEO Statement
CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).

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