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Account Manager Jobs in Normal, IL (NOW HIRING)

Scientel Solutions

Account Manager

Bloomington, IL · On-site

The Account Manager is responsible for supporting the adoption and continued satisfaction with Scientel's customers. This role will act as the primary point of contact during all aspects of the ...

Scientel Solutions

Account Manager

Bloomington, IL · On-site

Description The Account Manager is responsible for supporting the adoption and continued satisfaction with Scientel's customers. This role will act as the primary point of contact during all aspects ...

Rent-A-Center

Account Manager

Lincoln, IL

$17 - $18.28/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Lincoln, IL · On-site

$17 - $18.28/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

GDI Services Inc US

Account Manager

Bloomington, IL

The Account Manager has operational accountability for their assigned account; they must manage and train their team and inspect the building regularly to ensure customer expectations are met or ...

GDI Services Inc US

Account Manager

Bloomington, IL · On-site

The Account Manager has operational accountability for their assigned account; they must manage and train their team and inspect the building regularly to ensure customer expectations are met or ...

Tech Electronics

Account Manager

Bloomington, IL · Hybrid

Career advancement within a growing technology integrator Position Summary We are seeking a motivated, relationship-driven Account Manager to join our growing low-voltage and life safety systems ...

Tech Electronics

Account Manager

Bloomington, IL · On-site

... Account Manager to join our growing low-voltage and life safety systems integration team. In this role, you will develop new business, manage client relationships, and sell integrated building ...

Tech Electronics

Account Manager

Bloomington, IL · On-site

Career advancement within a growing technology integrator Position Summary We are seeking a motivated, relationship-driven Account Manager to join our growing low-voltage and life safety systems ...

3940 Group Inc

Be Seen First

Retail Account Manager

Bloomington, IL · On-site

$45K - $55K/yr

3940 Group is seeking a motivated Retail Account Manager to join our growing team in Bloomington, IL . This is a full-time, in-person opportunity for individuals who enjoy working in a fast-paced ...

3940 Group Inc

Be Seen First

Retail Account Manager

Bloomington, IL · On-site

$45K - $55K/yr

3940 Group is seeking a motivated Retail Account Manager to join our growing team in Bloomington, IL . This is a full-time, in-person opportunity for individuals who enjoy working in a fast-paced ...

ABM

Waste Handling Account Manager

Normal, IL

$100K/yr

We're looking for a Waste Handling Account Manager to lead client relationships and ensure operational excellence in facilities management. This is a strategic role focused on delivering exceptional ...

New

ABM

Assistant Account Manager

Normal, IL · On-site

$85K/yr

Maintain communication with Account Managers to monitor and maintain optimum staffing levels. Effectively coach, counsel, and discipline employees. Conduct Safety and Quality audits. Work with Safety ...

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All JobsAccount JobsAccount Manager JobsAccount Manager Jobs in Normal, IL

Account Manager information

See Normal, IL salary details

$28.8K

$64.3K

$103.6K

How much do account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for account manager in Normal, IL is $64,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,700.00 per year, depending on experience, location, and employer.

What is the role of an account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met and providing ongoing support. They often coordinate with sales, marketing, and customer service teams, and may use CRM tools to track client interactions and account performance.

What does an account manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an account manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What is the average salary for an account manager?

The average salary for an account manager varies by experience and industry but typically ranges from $50,000 to $80,000 annually. Senior account managers or those in specialized fields can earn over $100,000 with bonuses and commissions. Skills in client relationship management and sales tools can influence earning potential.

What does an account manager do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

Is an account manager a hard job?

An account manager role involves managing client relationships, meeting sales targets, and coordinating with internal teams, which can be demanding and require strong communication and organizational skills. The job's difficulty depends on factors like workload, industry, and experience level, but it often involves multitasking and problem-solving under deadlines.

What are some common challenges account managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs
What are the most commonly searched types of Account jobs in Normal, IL? The most popular types of Account jobs in Normal, IL are:
What job categories do people searching Account Manager jobs in Normal, IL look for? The top searched job categories for Account Manager jobs in Normal, IL are:
What cities near Normal, IL are hiring for Account Manager jobs? Cities near Normal, IL with the most Account Manager job openings:
Account Manager jobs near you
Infographic showing various Account Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,346 per year, or $30.9 per hour.

Account Manager

Scientel Solutions

Bloomington, IL • On-site

Full-time

Re-posted 20 days ago

Job description

The Account Manager is responsible for supporting the adoption and continued satisfaction with Scientel's customers. This role will act as the primary point of contact during all aspects of the customer experience. This role focuses on building a strong customer relationship, especially with decision-makers, through regular communication and proactive account management activities. The Account Manager will identify and scope new opportunities and promote new products, services, and contract renewals when appropriate in the customer lifecycle.

Advise Sales, Operations and Support teams to confirm the customer's scope, project plan activities, and support needs regularly.

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

Sales and operations to confirm the customer's scope, leverage PMO tools and templates to determine project plan activities, regularly as requested.

Work with the implementation manager (PM) to ensure that the project task are completed on time and within budget while communicating with the customer and provide status report.

Assist with a smooth transition between implementation (operations) and support (NOC).

Post-implementation to include but not limited to tracking customer adoption, ensuring that customer's support tickets are properly communicated, expectations are set and managed around ticket resolution, measuring, and increasing engagement and ensuring overall customer satisfaction.

Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them

Develop and implement new sales initiatives, strategies, and programs to capture key demographics

Maintain data relative to partners, accounts and activities and will document customer interactions

Prepare reporting as needed

Forecast and track key account metrics

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