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Account Manager Jobs in Normal, IL (NOW HIRING)

loomis

Branch Accounts Manager

Bloomington, IL

Minimum 5 years of sales and account management experience. * Working knowledge and understanding ... of Loomis systems to include Go Green, SOFI, Synergy, and Glory. * A clear understanding of branch ...

HUB

Account Executive - Personal Lines

Morton, IL

The AM/AE will interface with Account Managers (AMs) directly for assigned accounts, involving assigned individuals appropriately in service related activities in support of clients. In general ...

American Tire Distributors

Territory Manager

Morton, IL · On-site

The Territory Manager owns accounts within an assigned geography, maximizing selling and growth opportunities. This role harnesses internal and external partnerships, business intelligence, customer ...

American Tire Distributors

Territory Manager

Morton, IL · On-site

The Territory Manager owns accounts within an assigned geography, maximizing selling and growth opportunities. This role harnesses internal and external partnerships, business intelligence, customer ...

Adams Outdoor

Account Executive

Bloomington, IL · On-site

Account Executives (AEs) will be responsible for taking advantage of AOA's leading Out-of-Home ... Significant exposure to the leadership in the Bloomington market, including the General Manager ...

Hibu

Account Executive- B2B

Bloomington, IL · Hybrid

$104K - $122K/yr

Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... through strong account management * Perform virtual and in-person presentations to prospects

Eureka College

Controller

Eureka, IL · On-site

$70K - $80K/yr

Manage and supervise the Student Account Manager, Senior Accountant, Accounting Clerk and co-manage the student worker. Responsibilities include interviewing, hiring, and training employees; planning ...

Eureka College

Controller

Eureka, IL

$70K - $80K/yr

Manage and supervise the Student Account Manager, Senior Accountant, Accounting Clerk and co-manage the student worker. Responsibilities include interviewing, hiring, and training employees; planning ...

Hibu

Account Executive- B2B

Bloomington, IL · On-site

$104K - $122K/yr

Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO * Cold ... through strong account management * Perform virtual and in-person presentations to prospects

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Account Manager information

See Normal, IL salary details

$28.8K

$64.3K

$103.6K

How much do account manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for account manager in Normal, IL is $64,346.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,700.00 per year, depending on experience, location, and employer.

What does an Account Manager do?

An Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They coordinate with internal teams to deliver products or services that meet client expectations, handle client inquiries or concerns, and work to identify new business opportunities within existing accounts. Account Managers often oversee contract negotiations, manage account budgets, and strive to ensure client satisfaction to encourage repeat business.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong relationship-building, negotiation, and project management skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and proficiency in Microsoft Office are typically required. Exceptional communication, problem-solving, and organizational abilities help you stand out in managing client needs and expectations. These skills are crucial for maintaining client satisfaction, driving revenue growth, and fostering long-term business partnerships.

What Does an Account Manager Do?

The position of account manager is a common role in both the sales and advertising industries. While the day-to-day expectations may vary by industry, the basic expectations are the same. An account manager is a professional who manages the strategy and business relationship with their customers. After an account has been “won” by the company or agency in question, the account manager is responsible for helping the client reach their goals and ensuring a continued, positive, and profitable relationship. Account managers should understand their client’s long- and short-term needs, and leverage their company’s internal resources (strategy, customer service, creative, etc.) to help meet those goals. They serve as the client’s main point of contact, and will often provide recommendations or “upsells” to enhance their customer’s success.

What is the difference between Account Manager vs Customer Service Representative?

AspectAccount ManagerCustomer Service Representative
Required CredentialsRelevant experience, sometimes certifications in sales or account managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient-facing, sales-driven, often in office or client sitesCall centers, retail, or office settings, direct customer interaction
Employer & Industry UsageUsed in sales, marketing, and B2B industriesCommon across retail, telecom, and service industries
Comparison Search IntentUnderstanding roles in client management and salesCustomer support and service roles

While both roles involve interacting with clients, Account Managers focus on maintaining and growing client accounts, often with sales responsibilities. Customer Service Representatives primarily handle customer inquiries and support. The roles differ in scope, with Account Managers having a strategic, relationship-building focus, whereas Customer Service Reps focus on resolving issues and providing assistance.

What are some common challenges Account Managers face when balancing client needs with company objectives?

Account Managers often navigate the delicate balance between meeting client expectations and aligning with their own organization's goals. This can involve managing multiple client accounts with differing priorities, ensuring timely communication, and sometimes having to negotiate or set boundaries to avoid overpromising. Effective Account Managers develop strong organizational skills and clear communication strategies to address these challenges while maintaining positive client relationships. Regular collaboration with internal teams is also crucial to deliver solutions that satisfy both clients and company standards.
More about Account Manager jobs
What are the most commonly searched types of Account jobs in Normal, IL? The most popular types of Account jobs in Normal, IL are:
What cities near Normal, IL are hiring for Account Manager jobs? Cities near Normal, IL with the most Account Manager job openings:
Account Manager jobs near you
Infographic showing various Account Manager job openings in Normal, IL as of May 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $64,346 per year, or $30.9 per hour.
Branch Accounts Manager

Branch Accounts Manager

loomis

Bloomington, IL

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Salary commensurate with skill set, experience, and competency in operational leadership roles. In addition to the base range, bonuses and commission structures are offered.

Job Overview: 

This position is responsible for managing the company’s portfolio of accounts, including Banking, ATM, and Retail customers, reporting to the Senior Vice President of Branch Accounts. 

Accountabilities:

  • Retention and growth of the assigned book of business.
  • Manage the daily requests of our clients with timely responses.
  • Act as the liaison between the clients and Loomis branches.
  • Plan, schedule, and participate in client reviews.
  • Proactively meet and consult with clients to ensure superior service levels are met.
  • Bilingual English/Spanish preferred  
  • Respond to RFPs and other new business opportunities within assigned territory.  Work closely with operation teams to achieve superior proposals—present Loomis proposals and programs to potential new clients.
  • Plan, implement, and support rate increase initiatives.
  • Other duties as assigned.

Primary Requirements:

  • Bachelor’s degree, desired, with a Business Management/ Administration focus.
  • Minimum 5 years of sales and account management experience.
  • Working knowledge and understanding of Loomis systems to include Go Green, SOFI, Synergy, and Glory.
  • A clear understanding of branch operations is required.
  • P&L experience is a plus.
  • Advanced skills in Excel and other Microsoft operating systems are required.
  • Ability to travel within the designated territory, up to 50% and/or as needed for client meetings, is required.
  • Must have excellent communication and organizational skills.

Benefits:
Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:

  • Vacation and Sick Time (PTO) as well as Paid Holidays
  • Health & Dental Insurance
  • Vision Insurance
  • 401(k) Plan
  • Basic Life Insurance Plan
  • Voluntary Life Insurance Plan
  • Flexible Spending and Health Savings Account

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