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Account Manager Startup Jobs in Raleigh, NC (NOW HIRING)

Process Street

Account Executive (Remote)

Raleigh, NC · Remote

Who we are Process Street is an AI software and compliance operations platform startup from San ... You manage your own week, figure things out without waiting to be told, and are energized by ...

Maxiq

Customer Success Manager

Raleigh, NC · On-site

Manage multiple accounts, ensuring customers achieve their success milestones. * Handle escalations ... Opportunity to work in a dynamic startup environment focused on innovation and personal growth.

ESP Engineered

Customer Success Manager

Raleigh, NC · On-site

$80 - $100/hr

Manage multiple accounts, ensuring customers achieve their success milestones. * Handle escalations ... Opportunity to work in a dynamic startup environment focused on innovation and personal growth.

Animalkind Inc

Operations Manager

Raleigh, NC · On-site

$60 - $80/hr

During the clinic's startup and growth, the Operations Manager will work alongside the team and ... Partner with organizational leaders on budgeting, expenses, payroll, accounts payable/receivable ...

3E

Senior Product Go-To-Market (GTM) Manager

Raleigh, NC · Remote

$120K - $140K/yr

You will get to work at a company that combines startup agility with the stability of an industry ... Commercial Enablement Equip Sales, Account Management, and Customer teams with the training ...

3E

Senior Product Go-To-Market (GTM) Manager

Raleigh, NC · On-site

$125 - $150/hr

You will get to work at a company that combines startup agility with the stability of an industry ... Commercial Enablement Equip Sales, Account Management, and Customer teams with the training ...

Animalkind Inc

Operations Manager

Raleigh, NC · On-site

During the clinic's startup and growth, the Operations Manager will work alongside the team and ... Partner with organizational leaders on budgeting, expenses, payroll, accounts payable/receivable ...

Canals

Customer Success Manager

Raleigh, NC · Remote

You'll own the full post-sale relationship for a portfolio of accounts -- leading onboarding ... Experience working in an early-stage startup and building playbooks, processes, or systems from ...

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All JobsAccount Startup JobsAccount Manager Startup JobsAccount Manager Startup Jobs in Raleigh, NC

Account Manager Startup information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do account manager startup jobs pay per year?

As of Sep 8, 2026, the average yearly pay for account manager startup in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What does an account manager do at a startup?

An Account Manager at a startup is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and helping them achieve success with the company's products or services. They often serve as the main point of contact between the client and the startup, handling inquiries, addressing concerns, and identifying opportunities for growth and upselling. In the fast-paced startup environment, Account Managers may also assist with onboarding, troubleshooting, and collaborating closely with sales, marketing, and product teams to deliver an excellent customer experience.

What skills and qualifications are needed to thrive as an account manager in a startup?

To thrive as an Account Manager at a startup, you need strong relationship-building skills, sales acumen, and a background in business or marketing, often evidenced by a relevant degree or experience. Familiarity with CRM tools like Salesforce, project management platforms, and digital communication systems is typically required. Outstanding adaptability, proactive problem-solving, and effective communication help you stand out in the fast-paced and dynamic startup setting. These skills and qualities are crucial for driving customer success, managing rapid change, and supporting business growth in a competitive environment.

What unique challenges do account managers face when working at a startup compared to established companies?

Account Managers at startups often encounter a fast-paced, rapidly changing environment where processes and structures are still evolving. This means they may need to wear multiple hats, adapting quickly to shifting client needs and internal priorities. Unlike larger companies with established support systems, startup Account Managers often take on broader responsibilities, such as helping shape customer onboarding or product feedback loops. This dynamic can be both challenging and rewarding, offering significant opportunities to influence growth and build strong client relationships from the ground up.

What is the difference between Account Manager Startup vs Account Executive?

AspectAccount Manager StartupAccount Executive
Required CredentialsRelevant experience in client management, sales, or customer service; often a bachelor's degreeSales or marketing background; bachelor's degree often preferred
Work EnvironmentFast-paced startup setting, collaborative teams, flexible rolesSales-driven environment, target-focused, often in corporate or agency settings
Employer & Industry UsageStartups across tech, SaaS, e-commerceSales organizations, tech companies, marketing agencies

While both roles involve client interaction and sales skills, an Account Manager Startup focuses on maintaining and growing existing client relationships within a startup environment. An Account Executive primarily focuses on acquiring new clients and closing sales. The roles overlap in skills but differ in their core responsibilities and work settings.

What are popular job titles related to Account Manager Startup jobs in Raleigh, NC?

For Account Manager Startup jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Account Manager Startup jobs in Raleigh, NC look for?

The top searched job categories for Account Manager Startup jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Account Manager Startup jobs?

Cities near Raleigh, NC with the most Account Manager Startup job openings:

Account Manager Startup jobs near you
Infographic showing various Account Manager Startup job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $63,979 per year, or $30.8 per hour.

Customer Success Manager, Commercial Named

BuildOps

Raleigh, NC • On-site

Full-time

Re-posted 4 days ago

Job description

At BuildOps, we're building a groundbreaking software solution, purpose-built to support today's commercial contractors. From helping our customers to manage their service all the way to project management, we're breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

As our Named Commercial Customer Success Manager, you will join a well-funded, fast-growing technology startup with the unique opportunity to help shape and scale a critical customer segment for the company. 

The successful candidate will be responsible for managing a portfolio of commercial  customers, driving adoption and utilization of the platform in your accounts, executing defined success playbooks, and proactively identifying and addressing portfolio risk. Our engagement model blends digital-first and AI-driven touchpoints with meaningful human intervention, ensuring customers receive the right level of support at the right time. The ideal candidate is someone who works hard, demonstrates strong analytical thinking, and is passionate about driving measurable value and outcomes for their customers.

What you'll do:
  • Customer Engagement: Build strong relationships with key customer stakeholders through digital first engagement and proactive touchpoints. Manage a healthy portfolio of Commercial accounts, ensuring customers receive maximum value from our platform at every stage of their journey.
  • Product Expert and Educator: Become a BuildOps product expert and teach customers how to use the platform to its full potential. Learn the BuildOps platform in depth, understand how customers use it across their business workflows, and guide customers through configuration, feature adoption, and process improvements.
  • Workflow Discovery and Technical Enablement: Translate customer workflows and pain points into clear recommendations. Escalate product gaps or technical issues to Product, Engineering, Support, or Professional Services when appropriate. Drive feature adoption and utilization across your portfolio and proactively share best practices around new feature releases to maximize customer outcomes.
  • Success Planning: Craft and execute tailored Success Plans with a clear emphasis on value realization. Identify customer business workflows, pain points, and goals to develop solutions that deliver measurable outcomes, drive product adoption, and support long term retention and expansion.
  • Executive Business Reviews: Build and present business reviews for rapidly growing customers, focused on driving value, adoption, and account expansion while building relationships with business owners.
  • Portfolio Health and Risk Management: Monitor customer health and usage data across your portfolio to proactively identify risk signals and intervene before issues escalate. Build and execute playbooks to address at risk customers and manage portfolio risk with urgency and precision.
  • Customer Champion and Cross Functional Coordinator: Serve as a proactive escalation point and tireless customer advocate. Coordinate seamless handoffs across the customer journey with Professional Services, Customer Support, and the Customer Experience team to ensure a consistent, high quality experience at every stage.
  • Advocacy and Account Growth: Develop customer references and success stories while identifying referral and expansion opportunities.
  • Cross Functional Collaboration and Segment Development: Work cross functionally with partners across Business Development, Product and Engineering, Sales, Professional Services, and Marketing to align on customer needs and drive company wide outcomes. Contribute new ideas to commercial playbooks and help drive segment level insights and best practice development to continuously elevate how we serve our commercial customers.
What we look for:
  • 1-2 years of experience in customer success, client success, software implementation, or technical account management
  • B.A. or B.S. degree 
  • Experience learning and becoming an expert in an operating platform, ERP, or similar type of software platform.
  • Demonstrated ability to learn complex software quickly and become a trusted product expert for customers.
  • Ability to understand customer business processes, map workflows to software functionality, identify gaps, and explain practical solutions to both technical and nontechnical stakeholders.
  • Experience training customers live on software, troubleshooting workflow or adoption issues, and using product usage data to idetnify opportunities or risks.
  • Extraordinary people skills: must be empathetic, patient, confident, and able to interact well with a broad spectrum of personality types. 
  • Excellent written and verbal communication skills. Ability to explain complex concepts, software workflows, and answer questions in a clear and concise manner.
  • Highly organized with the ability to manage a portfolio of accounts, prioritize across competing demands, and stay focused on customer and company goals.
  • Comfortable operating within defined playbooks and structured processes, with the curiosity and initiative to contribute improvements and iterate on them over time.
  • Self-motivated, driven to succeed, fast learning and ability to thrive in a fast paced, dynamic startup environment 
  • Prior experience or ability to learn internal tools including Salesforce, Gainsight, Service Cloud, and Jira. 
Bonus:
  • Familiarity with digital CS engagement models, tech-touch strategies, or AI-assisted customer success workflows.
  • Experience in specialty contractor or construction industry. 
  • Experience with Accounting ERP systems like Netsuite, Quickbooks Online/Enterprise, Sage 300 CRE/Intacct, Viewpoint Vista/Spectrum 
Compensation: 
  • Raleigh: $72,000 - 90,000k base salary range + annual bonus opportunity up to 30% 

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