Aca Manager Jobs (NOW HIRING)

About Sheridan Benefits, A Division of Patriot Growth Insurance Services: Sheridan Benefits is a dynamic, full-service independent insurance agency, established in 2005 and based in vibrant Buffalo, NY. We specialize in providing comprehensive Benefit consulting, integrated Payroll, HR, Compliance services, and cutting-edge technology solutions to a diverse clientelefrom small family-owned businesses to large national corporations. Our dedicated team also assists individuals with health insurance and Medicare needs. At Sheridan Benefits, we prioritize customer satisfaction and retention, and our commitment to excellence is reflected in everything we do. As a proud partner agency of Patriot Growth Insurance Services, we offer exciting opportunities for professional growth and collaboration in the dynamic insurance industry.

Position Overview: We are seeking an experienced and results-driven Manager of Medicare & ACA to lead our Medicare and Individual Market team while supporting the continued growth of our health insurance business. This role is responsible for leading and developing a high-performing team, overseeing client enrollment activities, ensuring regulatory compliance, and driving community outreach and business development initiatives. The ideal candidate is a knowledgeable leader with deep expertise in Medicare and Affordable Care Act (ACA) products, strong leadership skills, and a passion for delivering exceptional client service. This position plays a key role in supporting team performance, operational excellence, regulatory compliance, and continued business growth.

Work Arrangement: This is a full-time position reporting to our office located in Williamsville, NY.

Professional Responsibilities:

• Lead, coach, mentor, and develop the Medicare & ACA team, including recruiting, onboarding, training, performance management, and professional development.
• Support client enrollment activities by assisting with Medicare Advantage, Medicare Supplement, Medicare Part D, ACA Marketplace, Child Health Plus, Essential Plan, and other Individual Market plan selections as needed.
• Oversee team performance by monitoring sales activity, enrollment metrics, reporting, and productivity while identifying opportunities for continuous improvement.
• Review commission reporting, validate sales activity, and partner with internal teams to resolve discrepancies and ensure accurate compensation.
• Develop and execute community outreach, networking, and referral strategies to generate new business opportunities and expand market presence.
• Build and maintain strong relationships with insurance carriers, FMOs, community organizations, and referral partners while coordinating product training and educational opportunities.
• Ensure compliance with CMS guidelines, HIPAA requirements, state and federal regulations, and company policies through ongoing oversight, audits, and team education.
• Maintain expertise in Medicare Advantage, Medicare Supplement, Medicare Part D, ACA Marketplace plans, Child Health Plus, Essential Plan, and other Individual Market products to support clients and team members.
• Collaborate with agency leadership to develop sales strategies, improve operational processes, and support business growth initiatives.
• Maintain accurate documentation and reporting within CRM, enrollment, and agency management systems.
• Stay informed on regulatory changes, carrier updates, product enhancements, and industry best practices through ongoing professional development.

Qualifications and Requirements:

• 3+ years of experience in Medicare, ACA, or Individual Market health insurance sales required, with previous leadership or supervisory experience preferred.
• Active New York Life & Health insurance license required.
• AHIP certification and Medicare and ACA certifications preferred.
• Strong knowledge of Medicare Advantage, Medicare Supplement, Medicare Part D, ACA Marketplace plans, Child Health Plus, Essential Plan, and Individual Market enrollment processes.
• Thorough understanding of CMS regulations, HIPAA requirements, and applicable state and federal compliance standards.
• Demonstrated leadership experience with the ability to coach, develop, and motivate high-performing teams.
• Experience working with CRM systems, enrollment platforms, reporting tools, and Microsoft Office Suite.
• Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent interpersonal, communication, and relationship-building skills.
• Client-focused, results-driven, and committed to delivering exceptional service while supporting business growth.

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriots collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

Pay Range: $85,000 to $90,000 per year depending on experience.

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.