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911 Operator Jobs in Oregon (NOW HIRING)

Public Safety Call Taker

Prineville, OR ยท On-site

$56K - $66K/yr

GENERAL DESCRIPTIONS CROOK COUNTY 911 OVERVIEW Crook County 911 processes emergency and non ... Ability to learn the geographic area, community, agency resources, standard operating procedures ...

Preferred Three years' full time experience in a 911 system: Preferred Licenses/Certifications ... Required Emergency Vehicle Operator Certification (EVOC) or equivalent: Preferred Valid Driver ...

This food production operator role is a great opportunity to join a respected, growing food manufacturer that invests in its employees. We're hiring full-time, temp-to-hire Food Production Operators ...

This Machine Operator role may be the perfect fit! This industry leader designs and manufactures custom wire components used in products around the world. If you're looking for a workplace that ...

Production Operator

Lebanon, OR ยท On-site

$22.10/hr

Join ENTEK today as a Production Operator in Lebanon, Oregon! ENTEK is seeking applications for Production Operators to join our team on-site at our Lebanon, Oregon, location. Our production ...

Machine Operator

Bend, OR ยท On-site

$18 - $21.50/hr

We are looking for a Machine Operator to join our team! To Apply: Click on the "apply" button to get started or apply in-person 64978 Deschutes Pleasant Ridge Rd, Bend, OR 97701! What We Offer:

Production Operator

Beaverton, OR ยท On-site

$19 - $20/hr

- Production Operator SEMPAC is seeking dependable Production Operators to join our growing manufacturing team. This position supports a dynamic production environment with evolving processes and ...

Machine Operator - Food Processing Facility Schedule: 3 - 4 day work weeks with set shifts Full-Time, Temp to Hire Location : McMinnville Day Shift (5:00 AM - 5:00 PM) Shift 1: Sunday - every other ...

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911 Operator information

See Oregon salary details

$24

$28

$33

How much do 911 operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for 911 operator in Oregon is $28.55, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $30.48 per hour, depending on experience, location, and employer.

What is a 911 operator?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What are the key skills and qualifications needed to thrive as a 911 operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

What does a 911 operator do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

What job categories do people searching 911 Operator jobs in Oregon look for?

The top searched job categories for 911 Operator jobs in Oregon are:

What cities in Oregon are hiring for 911 Operator jobs?

Cities in Oregon with the most 911 Operator job openings:

What are popular job titles related to 911 Operator jobs in OR?

For 911 Operator jobs in OR, the most frequently searched job titles are:

Infographic showing various 911 Operator job openings in Oregon as of August 2026, with employment types broken down into 36% Full Time, 62% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $59,377 per year, or $28.5 per hour.

911 Dispatcher (Entry Level or Lateral)

City of Astoria

Astoria, OR โ€ข On-site

$27.83 - $33.82/hr

Full-time

Posted 3 days ago

New


Job description

911 DISPATCHERASTORIA POLICE DEPARTMENTAstoria, OregonABOUT THE DEPARTMENTAstoria Dispatch answers roughly 80,000 calls a year, of which approximately 13,000 are 9-1-1. From these calls Astoria Dispatch creates approximately 45,000 calls for service for police, fire and public works agencies in the Computer Aided Dispatching (CAD) system. Another 10,000 calls are received for service by other agencies such as Oregon State Police and the Coast Guard who do not subscribe to Astoria Dispatch.Astoria Dispatch is one of two Public Safety Answering Points (PSAP's) in Clatsop County. The second PSAP is located in the City of Seaside within the Seaside Police Department. Clatsop County has a land area of 827 sq. miles with a water area of 257 sq. miles. The full-time resident population in the County is 36,798 (59% urban, 41% rural). Though the full-time resident population seems low, year-round tourism can bring the population total to over 100,000.POSITION SUMMARYCommunications Operators, also referred to as "911 Dispatchers", are often the first trained point of contact in an emergency. They begin the important work of obtaining essential information, remaining calm, calming others, and sending the appropriate responders to the right location. They may also provide instructions to the 911 caller, which in many cases is essential to stabilizing or saving a life. Dispatchers are responsible for performing quick, efficient, and accurate dispatching of calls and messages with public safety units and personnel in the field. During the typical 6-8 month training period, trainees will work alongside different trainers during each training phase and work varying shifts in accordance with their trainer's assigned shift. In addition to hands-on work with a trainer, trainees will be required to attend 3 weeks of training in Salem at the Department of Public Safety Standards Training (DPSST) academy plus a 3 day Emergency Medical Dispatch certification course. There is a one year probationary period. This position is represented by a collective bargaining agreement.SCHEDULEThis is full-time shift work in a dispatch center which operates 24 hours per day, 365 days per year. Everyone can expect to rotate through a variety of shifts including days, swing, nights, holidays and weekends with proper notice. Individuals with limited availability or who are unable to work a variety of shifts may not be well suited for this position.PAY PREMIUMSIn addition to the base pay range, a number of pay incentives are available to be added cumulatively to a dispatcher's pay.Lateral Candidates: Your prior experience and certifications are taken into consideration to set your pay within the pay range. Voluntary semi-annual bonus for qualified physical fitness tests Intermediate and Advanced Department of Public Safety Standards and Training (DPSST) certificates pay premiums (3.5% each added to base pay)Communications Training Officer assignment and pay premium (6% added to base pay for training hours)Lead Dispatcher assignment and pay premium (10% added to base pay)Senior Communications Operator pay premium (5% added to base pay)Bilingual Language pay premium (5% added to base pay after testing)Stability Pay (2% added to base pay after 10 years)MOVING EXPENSESIn order to assist with relocation, the City will provide some compensation for moving expenses. Eligible expenses such as boxes, movers, rented trucks would be covered as a part of this offer and would be reimbursed after providing receipts. In accordance with IRS regulations, reimbursement for moving expenses is a taxable fringe benefit. APPLICATION PROCESS:Due to the sensitive nature of this career, this thorough and important process can take longer than a typical hiring process. Candidates must submit application materials, complete testing and satisfy each step listed below in order to continue in the process.APPLICATION PERIOD - August 11-September 3, 2026Candidates complete the application and upload supporting documents and copies of relevant certifications. While cover letters and resumes are not required, this is a highly competitive process and we encourage candidates to submit these documents to share more about your education and experience.Please send copies to hr@astoria.gov if you have any difficulty uploading documents or if you have additional documents to provide after submitting your application.WRITTEN TESTING - MUST BE COMPLETED BY SEPT 10, 2026After your application is submitted, we will email you a link to CritiCall to complete the required online testing.Lateral Candidates: Candidates who are currently certified dispatchers may not need to complete the online testing according to DPSST certification requirements. We will review your application materials and communicate with you about next steps.ORAL BOARD INTERVIEWS CONTINGENT OFFER LETTER + BACKGROUND CHECKIncludes: Records Check (Criminal, Civil, Sex Offender, Motor Vehicle, Credit & Education Verification), Investigation, Psychological, Medical & Hearing Exams, Drug Screen Duration: Typically, 6 to 12 weeksCHIEF'S INTERVIEW AND FINAL OFFERFollowing background check completion