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911 Communication Director Jobs in Oregon (NOW HIRING)

Account Executive

OR · On-site +1

... Communications Centers and broader Public Safety agencies across a seven-state territory. The ... Develop strong relationships with 911 directors, supervisors, procurement teams, IT leadership, and ...

... Communications Centers and broader Public Safety agencies across a seven-state territory. The ... Develop strong relationships with 911 directors, supervisors, procurement teams, IT leadership, and ...

* Answer all phone calls from patients with medical concerns that are directed through switchboard or ... 911 * Ensures that a valid "Authorization to Communicate" is in effect when speaking about a ...

RN Triage (Hybrid)

Eugene, OR · On-site

$65 - $90/hr

Answer all phone calls from patients with medical concerns that are directed through switchboard or ... 911 * Ensures that a valid "Authorization to Communicate" is in effect when speaking about a ...

New

Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent ... Strategic, self-directed, and organized, with a knack for building repeatable sales processes ...

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911 Communication Director information

What is a 911 communication director?

A 911 Communication Director oversees the operations of an emergency dispatch center, ensuring efficient and effective emergency response coordination. They manage staff, develop policies, implement training programs, and work with law enforcement, fire, and medical services to improve emergency communication. The director also ensures compliance with regulations, manages budgets, and integrates new technology to enhance response times and accuracy. Their leadership is critical in maintaining public safety through seamless emergency communication operations.

What are the key skills and qualifications needed to thrive as a 911 communication director?

To thrive as a 911 Communication Director, you need expertise in emergency management, staff leadership, crisis communication protocols, and typically a background in public safety or emergency dispatch, often with a relevant bachelor's degree. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communications hardware, and certifications like APCO or NENA are frequently required. Outstanding organizational, decision-making, and interpersonal skills help excel in directing teams and resolving high-stress situations. These skills and qualifications are vital for ensuring rapid, coordinated emergency response and maintaining the effectiveness and morale of the communications center.

What are the typical career advancement opportunities for a 911 communication director?

As a 911 Communication Director, you can advance to higher administrative and executive roles within public safety organizations, such as Emergency Services Manager or Director of Public Safety Communications. Many directors also expand into regional or state-level positions, overseeing multiple dispatch centers or contributing to policy development. Participating in ongoing professional development, earning advanced certifications, and actively engaging with professional associations can further support career growth. Your experience as a director positions you well for broader leadership roles and consulting opportunities in emergency management.

What does a 911 Communication Director do?

A 911 Communication Director oversees emergency communication operations, manages dispatch staff, and ensures effective response coordination. They develop policies, handle public relations, and often require certifications in emergency management or dispatching, working in a high-pressure environment to ensure public safety.

What are popular job titles related to 911 Communication Director jobs in Oregon?

For 911 Communication Director jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching 911 Communication Director jobs in Oregon look for?

The top searched job categories for 911 Communication Director jobs in Oregon are:

Infographic showing various 911 Communication Director job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

911 Dispatcher-Lateral Hire

CITY OF LINCOLN CITY

Lincoln City, OR

$31.33 - $39.98/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

EMPLOYMENT OPPORTUNITY

911 Dispatcher-Lateral Hire

Compensation: $31.33-$39.98 per hour

Plus excellent benefits

Full-Time--LCPEA Union Represented

OPEN UNTIL FILLED

Next Look at Applications: September 21, 2026

Ready to take on a meaningful challenge?Being a 911 professional isn't easy-but that's what makes it so rewarding. This career demands dedication, quick thinking, and a heart for service. To be considered as a lateral hire, applicants must be certified in the state of Oregon or have performed the duties of a 911 telecommunicator or Public Safety Communicator for 3 years out of state. If you're ready to step into a role where you can make a real impact every day every day in Lincoln City, here's how to get started:

Benefit Information:

Medical, Dental, Vision, Paid Vacation, Paid Holiday, Sick Leave, Life Insurance, Long Term Disability, Public Employee Retirement System, Deferred Compensation Plan, Flexible Spending Accounts, Employee Assistance Program, and much more!

Additional Incentive for Lateral Hires:

  • Hiring Bonus of $25,000-half paid at time of hire (with first paycheck), remaining half paid upon completion of initial training period.
  • Paid Time Off Available for Immediate Use--Forty (40) hours of admin time and Forty (40) hours of sick leave.
  • Relocation Allowance--Up to $6,000 moving compensation based on relocation distance.

HOW TO APPLY

The process to apply has changed from prior recruitment rounds-please read all instructions carefully and be sure to complete each step.

Application and Selection Process:

An online applicationmust be completed and all required materials submitted via the City's web portal by the closing date noted on open recruitment.Open recruitment details may be found online at the Lincoln City Employment Opportunities page.

The following items MUST be included with the City application for consideration and advancement to the next step of the recruitment process. Applications will be screened for qualifications before being considered for advancement.

  • Online application
  • Evidence of typing proficiency--A free typing test and certificate are available at www.typing.com. Typing test must be dated within one month of application. Qualified applicants must have a typing score of 35 words per minute with 85-90% accuracy. Attach the certificate to your resume for upload.

The City of Lincoln City requires applications to be completed and turned in before the closing date on the posting.

Candidate information will be sent to the Lincoln City Police Department for review. Applicants that meet the requirements of the position may be invited to participate in additional stages of the department selection process, including: panel interview, sit-along, Chief's interview, and background investigation.

Final candidates will receive a conditional job offer. This offer is subject to the successful completion of a psychological and a pre-employment medical examination. Once complete, a final offer will be extended, and a starting date will be determined.


Hired individuals are required to attend the Dispatcher Academy class at the DPSST headquarters located in Salem, Oregon. This includes a three-week basic telecommunications course and a three-day emergency medical dispatcher class. Class attendance dates are dependent on DPSST Academy availability. Candidates must keep in mind that they must pass a DPSST training period as part of the minimum qualifications for employment.


The selection process can take anywhere from 6 to 8 weeks upon a conditional job offer.

Applications must be completed by September21, 2026,for consideration in the first round of applicants.

Questions about the recruitment should be directed to:

Abigail Edwards, Director of Human Resources

aedwards@lincolncity.org

541-996-1201