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911 Operator Jobs in Remote, OR (NOW HIRING)

Mill Production - Coquille

Coquille, OR

$17.75 - $21.50/hr

Seeking Mill Production operators for our Coquille Plywood Plant About Roseburg Forest Products Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon.

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911 Operator information

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How much do 911 operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for 911 operator in Remote, OR is $26.97, according to ZipRecruiter salary data. Most workers in this role earn between $25.43 and $28.80 per hour, depending on experience, location, and employer.

What are 911 Operators?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What are the key skills and qualifications needed to thrive as a 911 Operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 Operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

What Does a 911 Operator Do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

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Mill Production - Coquille

Mill Production - Coquille

Roseburg Forest Products

Coquille, OR • On-site

$17.75 - $21.50/hr

Full-time

PTO

Posted 4 days ago


Roseburg Forest Products rating

7.7

Company rating: 7.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Description
Seeking Mill Production operators for our Coquille Plywood Plant
About Roseburg Forest Products
Founded in 1936, Roseburg Forest Products is a privately held company based in Springfield, Oregon. With a legacy in sustainable forestry and innovative wood products manufacturing, we are a leading North American producer of engineered wood, exterior trim, plywood, lumber, and medium density fiberboard (MDF). Our products shape and support homes, workplaces, and industries, while our timberlands protect forest health for future generations and provide high-quality wood fiber for our integrated operations.
At Roseburg, we believe in making lives better from the ground up through the products we create, the relationships we build, and the communities we support. Our team of passionate professionals value safety, integrity, and excellence in all we do. From the mill to the forest to the office, you'll find opportunities to grow and contribute to a company that cares for people, communities, and the environment.
Learn more about who we are and what we do at www.roseburg.com.
Our Culture: Those who join our Roseburg family find themselves surrounded by passionate, responsible, value-driven individuals dedicated to Making Lives Better From the Ground Up for all team members, customers, and of the communities we call home. As One Roseburg, we pride ourselves on the highest standards of safety, integrity, ethics and honesty.
Requirements
Duties and responsibilities include:
  • Safe To The Core - our #1 Core Value. Follow all safety protocols, wear PPE (as required), perform BBS (Behavior Based Safety), proactively watch for and report hazards, participation in Stretch 'n Flex prior to each shift and promote a safety first culture
  • Work as part of a team to meet safety, production, and quality goals
  • Adhere to attendance guidelines (Timeliness and proper utilization of sick and vacation time)
  • Interact cooperatively and productively with supervisors, co-workers and other support staff and vendors
  • Willing to actively train new team members
  • Willing to cross train on new jobs, skills and perform other duties as assigned
  • Pre-shift checklists on equipment and surroundings
  • Clean-up and Maintain production equipment; including but not limited to: machine operation, and forklift operation
  • Lift, walk, stoop, stand, push / pulling for up to 12 hours/day in a loud, non-climate controlled environment
  • Read and comprehend written instructions as required to complete assigned tasks and monthly safety assessments
  • Document & keep record of shift or machine performance
  • Work any hours, to include a variety of shifts, weekends, holidays, and overtime as needed - see shifts stated below
  • Model company core values - Safe to the Core, Sawdust in the Veins, Driven to Win and Handshake Integrity

Preferred Qualifications (Not required):
  • Two (2) years or more of experience in a manufacturing, military, industrial, farming, agriculture, landscaping, carpentry, mechanical, or construction environment
  • Experience driving and operating a forklift
  • Experience working in wood products
  • High School diploma or GED

Shifts (for reference only)
Day/Swing (Rotation)
  • Days: Tuesday through Saturday 6:30am - 3:00pm (28 days)
  • Swing: Monday through Friday 2:30pm - 11:00pm (28 days)

Night
  • Monday, Tuesday, Friday, Saturday, Sunday 10:30pm - 7:00am

Relief
  • Monday 7:00am - 3:30pm, Wednesday/Thursday 10:30pm - 7:00am, Saturday/Sunday 2:30pm - 11:00pm

Shifts are assigned based on the need of the mill at the time of orientation.
AN EQUAL OPPORTUNITY EMPLOYER INCLUDING DISABILITY AND VETERANS

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