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911 Operator Jobs in Alberta (NOW HIRING)

Johnson Controls

Machine Operator I

Nisku, AB · On-site

Overview The primary role of the Metal Working Machine Operator is to facilitate the assembly and fabrication of products, which may require the use of sheet metal manipulation machinery. Roles ...

Johnson Controls

Machine Operator I

Nisku, AB · On-site

Overview The primary role of the Metal Working Machine Operator is to facilitate the assembly and fabrication of products, which may require the use of sheet metal manipulation machinery. Roles ...

Core Laboratories

Machine Operator II

Red Deer, AB · On-site

We are looking for a detail-focused Machine Operator to join our manufacturing team. In this role, you will perform machine setup and maintenance tasks, ensuring precision and compliance with ...

ChampionX

Forge Machine Operator

Edmonton, AB · On-site

We are looking for a Forge Machine Operator located in Edmonton, AB . This is your opportunity to join a global technology company, driving energy innovation for a balanced planet. What's In It for ...

Kop-Coat, Inc.

Machine Operator - Evening Shift

Coaldale, AB · On-site

CA$22.06 - CA$25.09/hr

The Machine Operator starts, troubleshoots, and operates manufacturing equipment safely. There are three Machine Operator levels (I, II, & III). The level will be determined by experience, ability to ...

Tremco CPG Inc.

Machine Operator - Evening Shift

Coaldale, AB · On-site

CA$22.06 - CA$25.09/hr

The Machine Operator starts, troubleshoots, and operates manufacturing equipment safely. There are three Machine Operator levels (I, II, & III). The level will be determined by experience, ability to ...

PepsiCo

Frito Lay Production Operator (Taber)

Taber, AB · On-site

CA$23.65/hr

Overview The Taber Production Operator will contribute to the success of PepsiCo Foods Canada through providing leadership in the operations of our manufacturing functions. What you can expect from ...

PepsiCo

Frito Lay Production Operator (Taber)

Taber, AB

CA$23.65/hr

Overview The Taber Production Operator will contribute to the success of PepsiCo Foods Canada through providing leadership in the operations of our manufacturing functions. What you can expect from ...

TSA The Salvation Army TSA

Nursing Manager

Calgary, AB · On-site

... operating procedures for nursing are communicated frequently and met; reviews the nursing budget ... 911) Leadership * Works collaboratively with the Clinical Nurse Leader (CNL)to provide leadership ...

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911 Operator information

What is a 911 operator?

911 Operators, also known as emergency dispatchers, are professionals who answer emergency and non-emergency calls from the public. They are responsible for gathering essential information from callers, determining the nature and location of emergencies, and dispatching the appropriate emergency services, such as police, fire, or medical personnel. In addition to dispatching, they may provide life-saving instructions over the phone and must remain calm and composed under pressure. Their work is crucial to ensuring a swift and effective emergency response.

What does a 911 operator do?

A 911 operator works in an emergency dispatch center receiving calls from the general public. Also known as emergency dispatchers, in this job, you answer the phone when someone calls the 911 emergency number. Your job duties include answering phone calls in a 24-hour call center, collecting information from callers regarding the emergency situation, and dispatching the appropriate safety personnel to assist the callers. As a 911 operator, many of the phone calls you receive are serious in nature and can be traumatic, so you must be able to work well under this stress and maintain strong communication skills.

What are the key skills and qualifications needed to thrive as a 911 operator, and why are they important?

To thrive as a 911 Operator, you need strong communication skills, quick decision-making abilities, and a high school diploma or GED, with some agencies requiring specialized training or certification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and radio equipment is essential. Exceptional emotional resilience, multitasking, and the ability to remain calm under pressure are critical soft skills for this role. These competencies ensure timely, accurate responses to emergencies, which directly impact public safety and successful emergency outcomes.

What are some of the biggest challenges 911 operators face during high-stress calls, and how can they manage them effectively?

911 Operators frequently handle high-pressure situations, such as medical emergencies or crimes in progress, where staying calm is crucial. The biggest challenges include managing emotional callers, quickly gathering accurate information, and prioritizing multiple incidents simultaneously. Effective operators rely on strong communication skills, standardized protocols, and support from their team to ensure efficient and compassionate responses. Many agencies also provide regular training and access to peer support programs to help operators cope with job-related stress.

What is the difference between 911 Operator vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, communication skills, sometimes certificationsHigh school diploma, communication skills, often similar certifications
Work EnvironmentEmergency call centers, public safety agenciesEmergency call centers, public safety agencies
Employer & IndustryPolice, fire, EMS departmentsPolice, fire, EMS departments
Job FunctionsAnswer emergency calls, gather info, dispatch servicesAnswer emergency calls, coordinate dispatch, provide info

Both 911 Operators and Emergency Dispatchers work in emergency call centers, answering calls and dispatching services. The roles are often used interchangeably, with slight variations depending on the agency. Generally, they require similar skills and certifications, focusing on quick response and communication. The main difference lies in terminology used by different agencies, but their core responsibilities and work environments are very similar.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete training provided by the hiring agency. Strong communication skills, the ability to remain calm under pressure, and knowledge of emergency protocols are essential for the role.

How long does it take to become a 911 operator?

Becoming a 911 operator typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates usually need a high school diploma or equivalent, pass background checks, and may need to obtain certifications such as Emergency Medical Dispatch (EMD) or Emergency Telecommunicator Certification. Ongoing training is often provided to develop communication skills and familiarity with dispatch systems.
More about 911 Operator jobs

What are popular job titles related to 911 Operator jobs in Alberta?

For 911 Operator jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching 911 Operator jobs in Alberta look for?

The top searched job categories for 911 Operator jobs in Alberta are:

What are popular job titles related to 911 Operator jobs in AB?

For 911 Operator jobs in AB, the most frequently searched job titles are:

911 Operator jobs near you
Infographic showing various 911 Operator job openings in Alberta as of August 2026, with employment types broken down into 44% Full Time, 54% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Machine Operator I

Johnson Controls

Nisku, AB • On-site

Full-time

Re-posted 10 hours ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 414 frontline employees who took The Breakroom Quiz

136th of 545 rated manufacturers

Job description

Silent-Aire Limited Partnership is a wholly owned subsidiary of Johnson Controls. Silent-Aire is a technology driven company that designs, engineers and manufactures hyperscale cooling and modular data center solutions

JOIN A GROWING INDUSTRY!

In the Edmonton region we have manufacturing facilities in Edmonton, Sherwood Park and Nisku.

These production workers will be offered to work various shifts:

  • Rotating Day Shift (continental, 6 am - 6 pm)

  • Monday to Thursday Nightshift(6 pm - 5:30 am)

No public is available close to our facilities; candidates must have own vehicle or a reliable transportation.

Overview

The primary role of the Metal Working Machine Operator is to facilitate the assembly and fabrication of products, which may require the use of sheet metal manipulation machinery.

Roles & Responsibilities

  • Ability to use metal working manipulation machinery (brake, shear, saw, punch, etc.).

  • Fabrication of piece parts as per schematic under supervision of a Team Lead/Supervisor/Senior Production Manager

  • Assembly of piece parts into final product.

  • Ability to read blueprints and program machining equipment to produce required parts.

  • Familiarize self with and/or request training concerning machining equipment.

  • Inspect and maintain equipment to ensure good working order and notify Team Lead/Supervisor/Senior Production Manager of malfunctions.

  • Assist trades people and Team Lead/Supervisor/Senior Production Manager with responsibilities pertinent to progress of project in a safe manner.

  • Familiarize self with new projects and duties, and/or request training concerning new equipment.

  • Organize department and keep department clean, also clean department at the end of each workday.

  • Notify the Team Lead/Supervisor/Senior Production Manager of any unsafe conditions, practices and/or procedures observed.

  • May be required to move materials with forklift or overhead crane if trained and authorized.

  • Performs all duties in accordance with Silent-Aire Limited Partnership safety program standards and Alberta Occupational Health and Safety Act, Regulations, and Code.

  • Other duties as required.

Knowledge, Skills, & Abilities

  • Completion of high school or equivalent education (additional education or apprenticeship program which compliments the Metal Working Machine Operator's performance is preferred).

  • Experience with all safe practices, procedures, and overall processes associated with manufacturing from raw materials to finished product.

  • Good English, ability to communicate and understand the team and supervisors.

Working Conditions

  • Commercial/Industrial environment.

  • Manual dexterity required to use necessary tools. caution, as the environment presents many naturally occurring hazards.

  • Always adhere to safety policies (wear protective equipment).

  • Long periods of standing.

  • Overtime as required.

Johnson Controls' Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls' applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

What Johnson Controls employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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