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3Rd Shift Customer Service Jobs in Raleigh, NC (NOW HIRING)

HUNGRY HOWIES PAYROLL

Shift Leader

Raleigh, NC

$13.25 - $16.50/hr

Making sure our customers get great service during your shift customer experiences We are an Equal Opportunity Employer, so, if you think you're a good fit to join our team, take the next step and ...

HUNGRY HOWIES PAYROLL

Shift Leader

Cary, NC

$12.75 - $16/hr

Making sure our customers get great service during your shift customer experiences We are an Equal Opportunity Employer, so, if you think you're a good fit to join our team, take the next step and ...

Pearson

Advanced Associate, Customer Service

Raleigh, NC · On-site

$14 - $19.50/hr

Advanced Associate, Customer Service Location: Flexible/Hybrid Department: Client Services Reports ... Ability to prioritize, communicate clearly, follow through, and adapt when priorities shift.

Siemens

Production Team Lead- 3rd Shift

Wendell, NC · On-site

$24.79/hr

We do this through empowering customers by combining the real and digital worlds. Improving how we ... service, and other categories protected by federal, state or local law. EEO is the Law Applicants ...

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All Jobs3Rd Shift Customer Service Jobs3Rd Shift Customer Service Jobs in Raleigh, NC

3Rd Shift Customer Service information

See Raleigh, NC salary details

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How much do 3rd shift customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for 3rd shift customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a 3rd shift customer service?

A 3rd Shift Customer Service job involves assisting customers during overnight hours, typically between late evening and early morning. Responsibilities include answering inquiries, resolving issues, processing orders, and providing support via phone, email, or chat. This role is common in industries that operate 24/7, such as healthcare, IT support, and retail. It requires strong communication skills, problem-solving abilities, and the ability to work independently during less supervised hours.

What are the key skills and qualifications needed to thrive in 3rd shift customer service?

To thrive as a 3rd Shift Customer Service representative, you need strong communication skills, problem-solving abilities, reliability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is often necessary. Patience, resilience, and the ability to remain calm and professional under pressure are highly valued soft skills. These qualifications are important to provide consistent, effective support to customers during off-hours, ensuring customer satisfaction and smooth business operations.

What are the unique challenges of working a 3rd shift customer service role, and how can I succeed in this environment?

Working a 3rd shift customer service position typically involves supporting customers during late-night or early-morning hours, which can require adjusting to a nontraditional sleep schedule. You may encounter fewer supervisors on-site, so autonomy, responsibility, and strong decision-making skills are especially important. Success in this role often means being able to work independently, maintain high energy levels during quieter periods, and handle customer issues promptly despite limited immediate support. Employers also appreciate those who can communicate effectively with daytime teams to ensure smooth service continuity. If you are adaptable and can establish a consistent routine, you are likely to find the 3rd shift both rewarding and impactful.

What are the most commonly searched types of Customer Service jobs in Raleigh, NC?

The most popular types of Customer Service jobs in Raleigh, NC are:

What are popular job titles related to 3Rd Shift Customer Service jobs in Raleigh, NC?

For 3Rd Shift Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Customer Service jobs in Raleigh, NC look for?

The top searched job categories for 3Rd Shift Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for 3Rd Shift Customer Service jobs?

Cities near Raleigh, NC with the most 3Rd Shift Customer Service job openings:

3Rd Shift Customer Service jobs near you
Infographic showing various 3Rd Shift Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Public Safety Officer - 3rd Shift

Kane Realty Corporation

Raleigh, NC

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Public Safety Officer (3rd Shift)
Kane Realty Corporation | Raleigh, NC

Kane Realty Corporation is seeking full-time Public Safety Officers to join our team on the 3rd (11pm–7am) shift. If you take pride in delivering exceptional customer service while helping create safe, welcoming environments, this is a great opportunity to build your career with a respected and growing real estate company.

Why Join Us?
We offer more than just a job-we provide a career path in a company that values its people.

  • Competitive pay starting at $16.50/hour
  • Comprehensive benefits package: medical, dental, and vision
  • 401(k) with 4% company match
  • Generous PTO: 15 day of paid time off
  • Opportunities for growth and advancement within the organization
  • A supportive, team-oriented culture where your work is valued
About Kane Realty Corporation

Founded in 1978, Kane Realty Corporation is a leader in mixed-use and in-fill development. Our work is centered around creating vibrant communities that enhance the quality of life for residents, businesses, and visitors alike.

We believe in hiring for character first, then developing talent. Our goal is to foster an environment where employees feel respected, supported, and excited to come to work each day.

Your Impact as a Public Safety Officer

In this role, you are more than a safety presence-you are a trusted ambassador of our communities.

  • Deliver outstanding customer service to residents, guests, and visitors
  • Patrol properties to maintain a safe, secure, and welcoming environment
  • Ensure compliance with safety standards and property expectations
  • Provide guidance and support to team members on safety practices
  • Accurately document incidents and complete reports in a timely manner
  • Respond to situations with professionalism, sound judgment, and care

Your work plays a vital role in creating spaces where people feel comfortable, secure, and proud to be.

What We're Looking For
  • Must be at least 18 years old
  • Valid driver's license required
  • Ability to walk and stand for extended periods
  • Reliable transportation and access to a working phone
  • Ability to pass a background check and drug screening
  • Bilingual skills are a plus

You'll thrive in this role if you are:

  • Customer-focused with a friendly, approachable demeanor
  • Dependable, punctual, and detail-oriented
  • A strong communicator (verbal and written)
  • Calm under pressure with good decision-making skills
  • Guided by integrity and professionalism
Schedule

This is a full-time, 24/7 operation with flexible scheduling across all shifts. Can commit to two weekends a month.

Ready to Take the Next Step?

If you're looking for a role where you can make an impact while growing your career, we'd love to hear from you. Apply today with our quick, mobile-friendly application!

Apply