How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ... As Prime Air scales, you will also play a key role in bringing new sites online-performing remote ...
How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ... As Prime Air scales, you will also play a key role in bringing new sites online-performing remote ...
How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ... As Prime Air scales, you will also play a key role in bringing new sites online-performing remote ...
How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ... As Prime Air scales, you will also play a key role in bringing new sites online-performing remote ...
How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ... As Prime Air scales, you will also play a key role in bringing new sites online-performing remote ...
How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ... As Prime Air scales, you will also play a key role in bringing new sites online-performing remote ...
Customer Service
Raleigh, NC · On-site
$15.50 - $21.25/hr
About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Proficient in using online tools and booking platforms (training provided). * Passion for travel ...
Customer Service
Raleigh, NC · On-site
$15.50 - $21.25/hr
About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible ... Proficient in using online tools and booking platforms (training provided). * Passion for travel ...
Pharmacy Manager, Amazon Pharmacy
$62.75 - $74/hr
... 7 customer service support, and have their meds delivered to their doorsteps while creating ... online pharmacy. We are looking for a Pharmacy Manager to join us on our journey to make it ...
Pharmacy Manager, Amazon Pharmacy
$62.75 - $74/hr
... 7 customer service support, and have their meds delivered to their doorsteps while creating ... online pharmacy. We are looking for a Pharmacy Manager to join us on our journey to make it ...
Pharmacy Manager, Amazon Pharmacy
Durham, NC · On-site
$62.75 - $74/hr
... 7 customer service support, and have their meds delivered to their doorsteps while creating ... online pharmacy. We are looking for a Pharmacy Manager to join us on our journey to make it ...
Pharmacy Manager, Amazon Pharmacy
Durham, NC · On-site
$62.75 - $74/hr
... 7 customer service support, and have their meds delivered to their doorsteps while creating ... online pharmacy. We are looking for a Pharmacy Manager to join us on our journey to make it ...
Customer Service Representative (CSR)
Raleigh, NC · On-site
$15 - $17/hr
This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour ... Your positive, friendly disposition comes through over the phone and in online chats--and is one of ...
Quick apply
Customer Service Representative (CSR)
Raleigh, NC · On-site
$15 - $17/hr
This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour ... Your positive, friendly disposition comes through over the phone and in online chats--and is one of ...
Area Manager II
Smithfield, NC · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Smithfield, NC · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Smithfield, NC · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Smithfield, NC · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Pharmacy Manager, Amazon Pharmacy
Durham, NC · On-site
$62.75 - $74/hr
... 7 customer service support, and have their meds delivered to their doorsteps while creating ... online pharmacy. We are looking for a Pharmacy Manager to join us on our journey to make it ...
Pharmacy Manager, Amazon Pharmacy
Durham, NC · On-site
$62.75 - $74/hr
... 7 customer service support, and have their meds delivered to their doorsteps while creating ... online pharmacy. We are looking for a Pharmacy Manager to join us on our journey to make it ...
Area Manager II
Garner, NC · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Garner, NC · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Customer Service Representative (On Site Role)
Morrisville, NC · On-site
$15 - $20.25/hr
Customer Service Representative Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and ...
Customer Service Representative (On Site Role)
Morrisville, NC · On-site
$15 - $20.25/hr
Customer Service Representative Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and ...
Customer Service
Selma, NC · On-site
$11 - $12/hr
If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! Pay Range: $11.00 per hour - $12.00 per hour ...
Quick apply
Customer Service
Selma, NC · On-site
$11 - $12/hr
If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! Pay Range: $11.00 per hour - $12.00 per hour ...
Customer Service Representative (On Site Role)
Morrisville, NC · On-site
$15 - $20.25/hr
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
Customer Service Representative (On Site Role)
Morrisville, NC · On-site
$15 - $20.25/hr
As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed ...
Customer Service Specialist
Raleigh, NC · On-site
$20/hr
Position Summary The Customer Service Specialist is responsible for managing a high volume of ... online banking account needs, including password resets. * Order copies of checks/payments as ...
Quick apply
Customer Service Specialist
Raleigh, NC · On-site
$20/hr
Position Summary The Customer Service Specialist is responsible for managing a high volume of ... online banking account needs, including password resets. * Order copies of checks/payments as ...
Certified Pharmacy Technician, Amazon Pharmacy
$17.50 - $21.25/hr
... 24/7 customer service support and have their meds delivered to their doorsteps while creating ... fastest online pharmacy. We are looking for a Certified Pharmacy Technician to join us on our ...
Certified Pharmacy Technician, Amazon Pharmacy
$17.50 - $21.25/hr
... 24/7 customer service support and have their meds delivered to their doorsteps while creating ... fastest online pharmacy. We are looking for a Certified Pharmacy Technician to join us on our ...
Certified Pharmacy Technician, Amazon Pharmacy
Durham, NC · On-site
$17.50 - $21.25/hr
... 24/7 customer service support and have their meds delivered to their doorsteps while creating ... fastest online pharmacy. We are looking for a Certified Pharmacy Technician to join us on our ...
Certified Pharmacy Technician, Amazon Pharmacy
Durham, NC · On-site
$17.50 - $21.25/hr
... 24/7 customer service support and have their meds delivered to their doorsteps while creating ... fastest online pharmacy. We are looking for a Certified Pharmacy Technician to join us on our ...
Be Seen First
Customer Service Representative
Moncure, NC · On-site
$20 - $25/hr
Proficiency in Excel, Teams, Email, QuickBooks Online, and Adobe E-sign is preferred. Who We Are ... Strong customer service skills - your voice should be friendly, confident and reassuring. Honesty ...
Quick apply
Be Seen First
Customer Service Representative
Moncure, NC · On-site
$20 - $25/hr
Proficiency in Excel, Teams, Email, QuickBooks Online, and Adobe E-sign is preferred. Who We Are ... Strong customer service skills - your voice should be friendly, confident and reassuring. Honesty ...
Operations Manager
Smithfield, NC · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Operations Manager
Smithfield, NC · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... service skills, communication skills and interpersonal skills - Track record of meeting or ...
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ...
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity ... How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less ...
Online Amazon Customer Service information
See Raleigh, NC salary details
$9.58 - $11.09
2% of jobs
$11.09 - $12.60
4% of jobs
$12.60 - $14.11
11% of jobs
$14.94 is the 25th percentile. Wages below this are outliers.
$14.11 - $15.61
15% of jobs
The median wage is $17 / hr.
$15.61 - $17.12
20% of jobs
$17.12 - $18.63
15% of jobs
$19.67 is the 75th percentile. Wages above this are outliers.
$18.63 - $20.14
13% of jobs
$20.14 - $21.65
7% of jobs
$21.65 - $23.15
6% of jobs
$23.15 - $24.66
4% of jobs
$24.66 - $26.17
3% of jobs
$9
$18
$26
How much do online amazon customer service jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for online amazon customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.
What is an online Amazon customer service representative?
Online Amazon Customer Service representatives are professionals who assist customers with their inquiries, orders, returns, and issues related to Amazon's products and services through online channels such as chat, email, and sometimes phone. They handle questions about shipping, account management, payment issues, product information, and help resolve any problems customers may face. These representatives play an essential role in ensuring customer satisfaction by providing timely, accurate, and courteous support. They often work remotely, using Amazon's internal tools and resources to address customer needs efficiently.
What are the key skills and qualifications needed to thrive as an online Amazon customer service representative?
To thrive as an Online Amazon Customer Service Representative, you need strong problem-solving abilities, attention to detail, and proficiency in written and verbal communication, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and Amazon's internal tools is often required. Patience, empathy, and adaptability help you stand out by ensuring positive customer interactions and effective conflict resolution. These skills are vital to efficiently address customer inquiries, maintain satisfaction, and uphold Amazon’s reputation for excellent service.
What are some common challenges faced by online Amazon customer service representatives, and how can they be managed effectively?
Online Amazon Customer Service representatives often encounter challenges such as handling high volumes of inquiries, managing difficult or upset customers, and navigating multiple internal systems simultaneously. Effective time management, clear communication skills, and a thorough understanding of Amazon's policies are essential for success. Representatives are supported with comprehensive training and access to knowledge bases, and teamwork is encouraged to resolve complex issues collaboratively. Staying organized and practicing empathy can help create positive customer experiences and reduce stress in this fast-paced environment.
What is the difference between Online Amazon Customer Service vs Online eBay Customer Service?
| Aspect | Online Amazon Customer Service | Online eBay Customer Service |
|---|---|---|
| Required Credentials | High school diploma, customer service experience, sometimes certifications | High school diploma, customer service experience, familiarity with online platforms |
| Work Environment | Remote, computer-based, flexible hours | Remote, computer-based, flexible hours |
| Employer & Industry Usage | Amazon, e-commerce, retail | eBay, online marketplace, retail |
| Common Search & Comparison | Yes | Yes |
Online Amazon Customer Service and Online eBay Customer Service roles share similarities in work environment, credentials, and industry. Both involve remote, computer-based customer support for major online marketplaces. The main difference lies in the platform they support: Amazon versus eBay, each with unique policies and customer interaction styles. Understanding these distinctions helps job seekers target the right role based on their platform preference and experience.
What are the most commonly searched types of Amazon Customer Service jobs in Raleigh, NC?
The most popular types of Amazon Customer Service jobs in Raleigh, NC are:
What are popular job titles related to Online Amazon Customer Service jobs in Raleigh, NC?
For Online Amazon Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Online Amazon Customer Service jobs in Raleigh, NC look for?
The top searched job categories for Online Amazon Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Online Amazon Customer Service jobs?
Cities near Raleigh, NC with the most Online Amazon Customer Service job openings:
Amazon rating
7.4
Based on 7,157 frontline employees who took The Breakroom Quiz
5th of 39 rated national retailers
Job description
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and-most importantly-safely, in less than an hour.
And how do you do it in a way that can scale. Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that. We are delivering to customers and are excited for what's to come.
If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team. Check out more information about Prime Air on the About Amazon blog: https://www.aboutamazon.com/news/tag/drone
Amazon Prime Air (PA) is seeking a Product Support Organization (PSO) Field Service Engineer to assist in troubleshooting and diagnosis of day to day problems within our ultra-fast drone delivery operations.
This role will be responsible for ensuring a high degree of technical reliability within drone operations, working closely with design engineering staff and powering a flywheel of continuous improvement in the drone system design
On the front line of drone system operations, you will establish and maintain close relationships with drone maintainers and operators, and provide engineering analyses and solutions to improve the system use experience and uptime. As Prime Air scales, you will also play a key role in bringing new sites online-performing remote provisioning work ahead of launch and providing hands-on technical support on-site during site launches to ensure a smooth and reliable start to operations. The successful candidate will leverage data-driven insights and hands-on experience to identify opportunities and lead implementation of system improvements.
This role is a core member of the PA Product Support Organization (PSO) Engineering team, serving as the first line liaison between operator/maintainer experiences and design engineering improvements or mitigations
In this position, you will bring a unique perspective informed by direct operational data and customer feedback to spearhead system improvements, and address engineering problems discovered in the field. Strong cross-functional engineering fundamentals (mechanical, electrical, software development basics) skills are essential, as well as strong technical communication and documentation skills. Your ability to translate complex system functions into digestible insights and summarize effectively with stakeholders at all levels will be critical to success in this role.
This position may require a deemed export control license for compliance with applicable laws and regulations
Placement is contingent on Amazon's ability to apply for and obtain an export control license on your behalf.
Key job responsibilities
* Troubleshoot daily system performance anomalies and deliver solutions to operations/maintenance teams
* Assist with launches of new operational sites
* Lead cross-functional system investigations with engineering, maintenance, and operations teams to optimize drone system performance metrics, and drive improvements
* Drive continuous improvement initiatives using data-driven insights to establish benchmark standards and reduce operational burdens
* Develop and maintain documentation for technical procedures
* Deliver measurable system behavior improvements based on data analysis that impacts customer experience, proactively engaging stakeholders to advocate for customers
This role will require travel up to 15% of the time.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US