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24 7 Customer Service Jobs (NOW HIRING)

Advocacy 24-7 Triage Nurse

$25.48 - $41.09/hr

Advocacy 24/7 Triage Nurse The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured ... customer service orientation * Excellent verbal and written communication skills * Strong ...

Advocacy 24-7 Triage Nurse

Glen Allen, VA · Remote

$25.48 - $41.09/hr

The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case ... customer service orientation * Excellent verbal and written communication skills * Strong ...

Advocacy 24-7 Triage Nurse

Glen Allen, VA · On-site

$25.48 - $41.09/hr

The Advocacy 24/7 Triage Nurse provides telephonic first aid to injured workers on a case-by-case ... customer service orientation * Excellent verbal and written communication skills * Strong ...

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24 7 Customer Service information

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How much do 24 7 customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for 24 7 customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the 24 7 customer service position, and why are they important?

To thrive as a 24 7 Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are crucial soft skills in this role. These skills and qualities are important to ensure round-the-clock customer satisfaction and efficient handling of diverse inquiries at any hour.

What are the typical working hours and shift patterns for a 24 7 customer service role?

24 7 Customer Service positions usually operate on rotating shift schedules to provide continuous support every day of the week, including nights, weekends, and holidays. Employees may be assigned morning, evening, or overnight shifts, and schedules are often determined in advance to accommodate team coverage and work-life balance. While the work environment can be fast-paced, most teams support each other through collaboration and clear hand-offs between shifts. This setup ensures seamless customer assistance around the clock, and can offer flexibility for those seeking non-traditional work hours.

What is a 24 7 customer service?

A 24/7 Customer Service job involves assisting customers at any time of the day or night, ensuring round-the-clock support. Employees in this role handle inquiries, troubleshoot issues, and provide solutions through phone, email, chat, or other communication channels. These jobs require strong problem-solving skills, patience, and the ability to work in different shifts, including nights, weekends, and holidays.

What cities are hiring for 24 7 Customer Service jobs?

Cities with the most 24 7 Customer Service job openings:

What are the most commonly searched types of 24 7 Customer Service jobs?

The most popular types of 24 7 Customer Service jobs are:

What states have the most 24 7 Customer Service jobs?

States with the most job openings for 24 7 Customer Service jobs include:

Infographic showing various 24 7 Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Facilities 24/7 Operations Manager

Leidos

Springfield, VA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

78th of 491 rated business services


Job description

We are seeking a dedicated, highly motivated and experienced Facilities 24/7 Operations Manager to lead the reconstructing of our 24/7 operation Teams. To develop a strong, reliable, and efficient facilities team. The successful candidate will oversee all aspects of 24/7 facilities operations, ensure safety and compliance, optimize workflows, and foster a proactive team environment.
This role is responsible for ensuring all building systems operate efficiently, safely, and in full compliance with company standards and regulatory requirements. The ideal candidate will provide leadership to 24/7 operations and maintenance teams, oversee critical infrastructure, coordinate repairs and preventive maintenance programs, and drive continuous improvement initiatives that support organizational objectives.
Primary Responsibilities:
  • Lead, develop, and reconstruct a high-performing facilities operations team capable of 24/7 support
  • Provide support to the team during after-hours for 24/7 anomalies and incidents
  • Provide Upper Management and Customer with continues communication on site and remote site status, anomalies, repairs
  • Establish clear operational procedures, safety protocols, and service standards
  • Oversee daily operations including maintenance, security, safety, and emergency response.
  • Review, update and dispense, MOPs, ERPs and SOPs with teams to ensure communication channels are current and understood.
  • Schedule and coordinate shift coverage to ensure continuous 24/7 operations.
  • Assist with Implementing training programs to enhance team skills and safety awareness.
  • Monitor key performance indicators (KPIs) and implement improvements.
  • Respond promptly to operational incidents, emergencies, and maintenance issues.
  • Foster a culture of reliability, accountability, and continuous improvement.
  • Observe performance, attendance, and skill levels. Make corrections as needed, address performance issue when noticed.
  • Provide assistances to team member with corporate issue time cards, training, pay issues, etc
  • Oversee maintenance and repair activities for HVAC, electrical, plumbing, fire/life safety, security, and other critical building systems.
  • Monitor critical infrastructure systems and respond promptly to equipment issues or emergencies.
  • Develop and implement preventive and predictive maintenance programs to minimize downtime and extend asset life cycles.
  • Ensure compliance with all applicable health, safety, environmental, and regulatory requirements.
  • Manage departmental budgets, track expenditures, and identify cost-saving and operational efficiency opportunities.
  • Conduct routine facility inspections and audits to proactively identify and resolve potential issues.
  • Lead emergency preparedness, response planning, and safety initiatives.
  • Maintain accurate documentation of maintenance activities, compliance records, and operational metrics.
  • Collaborate cross-functionally with internal departments and external vendors to support business operations.
  • Drive facility performance optimization initiatives, including energy efficiency and sustainability efforts.
  • Participate in on-call rotation to support emergency response needs.

Basic Qualifications
  • An active TS/SCI clearance is required with the ability to obtain a TS/SCI with Polygraph prior to starting with Leidos
  • Bachelor's degree in Facilities Management, Engineering, Construction Management, or a related field. Additional years of experience can be considered in lieu of degree.
  • 8 years of relevant experience minimum.
  • Minimum of 5 years of experience in leading 24x7 critical operations around data center environments to including facilities operations and maintenance management.
  • Demonstrated experience leading and developing high-performing maintenance teams.
  • Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire/life safety systems.
  • In-depth understanding of safety standards, regulatory compliance, and industry best practices.
  • Proven ability to manage budgets and optimize operational costs.
  • Strong leadership, communication, and customer relationship management skills.
  • Excellent organizational and problem-solving abilities.
  • Proficiency in facilities management software and Microsoft Office Suite.
  • Relevant technical licenses (e.g., HVAC, electrical, plumbing) preferred.

Preferred Qualifications
  • Active TS/SCI with Polygraph clearance
  • Certified Facility Manager (CFM) or similar professional certification.
  • Master Electrician, HVAC, or plumbing licensure.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
Original Posting:
August 7, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $116,350.00 - $210,325.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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