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24 7 Customer Service Jobs (NOW HIRING)

24 Seven Inc.

Customer Service Representative

Gardena, CA · On-site

$12 - $18/hr

Company Description 24 Seven is an award-winning creative staffing and recruiting firm that ... Industry Retail Leader Seeks Customer Service Reps - Great opportunity to obtain experience and a ...

Quest Diagnostics

24/7 BAT Collector

Fresno, CA · On-site

$25 - $30/hr

ExamOne has provided a portfolio of services to the insurance industry since 1972, giving it a ... customers. All requirements are subject to possible modifications to reasonably accommodate ...

Quest Diagnostics

24/7 BAT Collector

Los Angeles, CA · On-site

$25 - $30/hr

ExamOne has provided a portfolio of services to the insurance industry since 1972, giving it a ... customers. All requirements are subject to possible modifications to reasonably accommodate ...

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24 7 Customer Service information

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How much do 24 7 customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for 24 7 customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the 24 7 customer service position, and why are they important?

To thrive as a 24 7 Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are crucial soft skills in this role. These skills and qualities are important to ensure round-the-clock customer satisfaction and efficient handling of diverse inquiries at any hour.

What are the typical working hours and shift patterns for a 24 7 customer service role?

24 7 Customer Service positions usually operate on rotating shift schedules to provide continuous support every day of the week, including nights, weekends, and holidays. Employees may be assigned morning, evening, or overnight shifts, and schedules are often determined in advance to accommodate team coverage and work-life balance. While the work environment can be fast-paced, most teams support each other through collaboration and clear hand-offs between shifts. This setup ensures seamless customer assistance around the clock, and can offer flexibility for those seeking non-traditional work hours.

What is a 24 7 customer service?

A 24/7 Customer Service job involves assisting customers at any time of the day or night, ensuring round-the-clock support. Employees in this role handle inquiries, troubleshoot issues, and provide solutions through phone, email, chat, or other communication channels. These jobs require strong problem-solving skills, patience, and the ability to work in different shifts, including nights, weekends, and holidays.

More about 24 7 Customer Service jobs
What cities are hiring for 24 7 Customer Service jobs? Cities with the most 24 7 Customer Service job openings:
What are the most commonly searched types of 24 7 Customer Service jobs? The most popular types of 24 7 Customer Service jobs are:
What states have the most 24 7 Customer Service jobs? States with the most job openings for 24 7 Customer Service jobs include:
What job categories do people searching 24 7 Customer Service jobs look for? The top searched job categories for 24 7 Customer Service jobs are:
24 7 Customer Service jobs near you
Infographic showing various 24 7 Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 61% Full Time, 29% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Manager of 24/7 & Customer Support Operations

GridCARE

Johnson City, TN • On-site

$128K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 6 days ago

Job description

Manager of 24/7 and Customer Support Operations
Location: In person in Johnson City, TN
Team: Market Operations
Type: Full-time
About Us
GridCARE is a leading venture-backed startup solving the most critical constraint in AI's growth trajectory: immediate access to power. As demand for computing skyrockets, access to energy has become the defining bottleneck in the AI infrastructure race. While leading tech companies invest billions in speculative, long-term solutions that may take decades to arrive, GridCARE's pioneering physics-based generative AI platform unlocks gigawatts of hidden capacity in today's electric grid - enabling hyperscalers, data center developers, and utilities to power AI infrastructure years sooner than conventional approaches and without costly upgrades.
Founded at Stanford's Doerr School of Sustainability and backed by leading climate-tech and deep-tech investors, GridCARE has assembled a world-class team spanning power systems, AI, and infrastructure.
At GridCARE, you will:
Work at the intersection of AI, energy, and infrastructure - the foundation of the next industrial revolution.
Partner with hyperscalers, developers, and utilities on high-impact, real-world deployments.
Help shape a more abundant, efficient, and resilient energy future for the digital era.
Join a company defining a new category - capacity acceleration for AI.
Receive competitive compensation, equity, and benefits in a fast-growth, mission-driven environment.
Learn more about GridCARE:
  • TechCrunch: GridCARE thinks more than 100 GW of data-center capacity is hiding in the grid
  • Utility Dive: Portland General Electric invests in AI-powered flexibility to speed data-center connection
  • Data Center Dynamics: From Years to Months - Creating an AI Fast Lane for Data Centers

Job Description
We're hiring the Manager of 24/7 and Customer Support Operations to stand up and run a new 24/7 operations center in Johnson City, TN for energy management.
This role owns the people, processes, and performance of our 24/7 desk, which is responsible for real-time energy market operations, customer support and escalation handling, and monitoring/incident management for our digital infrastructure. You'll be the person accountable for making sure the desk is always staffed with trained, capable operators, and that when something goes wrong, for example a market rule question, a customer escalation, a system failure, the right person is handling it the right way.
Reporting to the VP & GM, Wholesale Markets and 24x7 Operations, this is a hands-on, build-it-from-the-ground-up role. You'll be involved in hiring the first operators, standing up training programs, writing procedures, and setting the operational rhythm for a facility that runs every hour of every day.
Success in this role requires high attention to detail, excellent presentation and communication skills, sound judgment in ambiguous or high-pressure situations, and strong people management skills including the ability to manage a shift-based workforce fairly and effectively.
Responsibilities
  • Hire, train, manage, and schedule system operators to cover the operations desk 24 hours per day, 365 days per year.
  • Build and maintain a shift schedule that ensures adequate coverage, accounts for PTO/absences, and complies with any applicable rest/fatigue requirements.
  • Ensure compliance with energy market operating rules and manuals as well as operator training requirements.
  • Work with customers to define, document, train, and maintain specific operating procedures.
  • Act as the escalation point for problems, including with hardware, software, and 24/7 desk staffing and personnel issues.

Qualifications
Required
  • Experience mentoring and managing people who must perform set processes and procedures in a production setting.
  • Demonstrated judgment to know when to coach, when to unblock, and when to step in directly.
  • Prior roles or responsibilities implementing, documenting, and enforcing policies and procedures with audit trails and real regulatory consequences.
  • High school diploma or equivalent.
  • Management training of some kind (business degree, military leadership training, certificate program, etc).

Preferred
  • Experience in electric utility, energy trading, ISO/RTO, or grid operations (ERCOT, PJM, or other ISO/RTO experience strongly preferred).
  • Familiarity with NERC certification requirements or similar regulatory training/compliance frameworks.
  • Experience standing up a new team, desk, or facility from scratch.
  • Experience with incident management frameworks and tools.
  • Bachelor's degree in business, engineering, or a related field.

Work Environment & Schedule
  • This is a full-time, on-site role based in Johnson City, TN. Relocation support may be available for the right candidate.
  • While the desk itself operates 24/7, this role is expected to work core business hours with regular flexibility to address off-hours escalations, staffing emergencies, or incidents as needed.
  • Some evening/weekend availability should be expected, particularly during the initial staffing and training ramp-up.

What We Offer
  • Competitive salary, performance bonus, and equity.
  • Comprehensive health, dental, and vision coverage.
  • Access to leading academic, industry, and government partners in the AI-energy ecosystem.
  • A mission-driven team focused on shaping the future of the energy transition.

Salary Range
$120,000-180,000 annually
Join us in tackling one of the most important infrastructure challenges of our time - enabling the energy foundation for the age of AI.

Apply