Manager 24 7 Customer Service Jobs (NOW HIRING)

The nurse manager 24/7 practice is accountable for the implementation of the vision, mission and values of Mayo Clinic and the Department of Nursing within defined areas of practice. The nurse manager 24/7 practice plans, directs, coordinates, and evaluates the operational, fiscal, and personnel activities within defined areas of practice to ensure the provision of quality patient care 24 hours a day. The individual contributes to the strategic planning process, and attainment of goals of the organization. The individual is responsible for one or more inpatient units based upon unit/area complexity and size of practice. The nurse manager 24/7 practice advocates for and allocates available resources to promote efficient, effective, safe, and compassionate nursing care based on current standards of practice. The nurse manager 24/7 practice is responsible for total work unit budget. The individual promotes shared decision making on the unit level. The nurse manager 24/7 practice acts as a resource and facilitates collaboration between nursing personnel and other health care disciplines throughout the organization and within the healthcare community. The nurse manager 24/7 is accountable for promoting ongoing development of all staff and for maintaining a professional environment in which all staff can grow and develop. Direct reports may include nurse supervisors of assigned inpatient units.
This role is eligible for TN sponsorship. Successful sponsorship will require state licensure and completion of the VisaScreen or equivalent certification.

Rochester: Graduate of an accredited baccalaureate nursing program and a Masters degree in Nursing, business or a health related field as approved by the Mayo Clinic Nurse Executive Committee. Will consider applicants meeting all other qualifications who commit to degree completion within six months from application date. Candidates who meet the baccalaureate degree requirement, but have not yet obtained a Masters degree may be considered for an interim role. 
Arizona: Graduate of an accredited baccalaureate nursing program, masters preferred. Minimum of three years of nursing practice or progressive leadership experience required. 

Florida and MCHS sites: Graduate of a baccalaureate nursing program, masters preferred. Minimum of three years of nursing practice or progressive leadership experience required. One year of RN experience in an applicable care setting or one year of LPN experience at Mayo Clinic is preferred. Demonstrated leadership ability. Experience in the department's specialty preferred. Management experience preferred. Preferred Education: Graduate of an Accreditation Commission for Education in Nursing (ACEN) or Commission on Collegiate Nursing Education (CCNE) accredited Master's in Nursing or Doctor of Nursing Practice (DNP) program, business, or health related field as approved by Mayo Clinic Nurse Executive Committee. 

Internal applicants are required to attach their three most recent performance appraisals. 

License and Certification (Must obtain prior to start date): 

Current RN license by applicable state requirements. 

BLS (Basic Life Support) must be valid for 90 days post start date; acceptable certifications include: American Heart Association (AHA)/ Heartcode BLS, Military Training Network, Red Cross (CPR/AED for Professional Rescuers and Health Care Providers). 

Additional state licensure(s) and/or specialty certification/training as required by the work area.

Rochester: Graduate of an accredited baccalaureate nursing program and a Masters degree in Nursing, business or a health related field as approved by the Mayo Clinic Nurse Executive Committee. Will consider applicants meeting all other qualifications who commit to degree completion within six months from application date. Candidates who meet the baccalaureate degree requirement, but have not yet obtained a Masters degree may be considered for an interim role. 
Arizona: Graduate of an accredited baccalaureate nursing program, masters preferred. Minimum of three years of nursing practice or progressive leadership experience required. 

Florida and MCHS sites: Graduate of a baccalaureate nursing program, masters preferred. Minimum of three years of nursing practice or progressive leadership experience required. One year of RN experience in an applicable care setting or one year of LPN experience at Mayo Clinic is preferred. Demonstrated leadership ability. Experience in the department's specialty preferred. Management experience preferred. Preferred Education: Graduate of an Accreditation Commission for Education in Nursing (ACEN) or Commission on Collegiate Nursing Education (CCNE) accredited Master's in Nursing or Doctor of Nursing Practice (DNP) program, business, or health related field as approved by Mayo Clinic Nurse Executive Committee. 

Internal applicants are required to attach their three most recent performance appraisals. 

License and Certification (Must obtain prior to start date): 

Current RN license by applicable state requirements. 

BLS (Basic Life Support) must be valid for 90 days post start date; acceptable certifications include: American Heart Association (AHA)/ Heartcode BLS, Military Training Network, Red Cross (CPR/AED for Professional Rescuers and Health Care Providers). 

Additional state licensure(s) and/or specialty certification/training as required by the work area.