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1800 Contacts Customer Service Jobs (NOW HIRING)

Mary Kraft HR

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Customer Service Representative

Middle River, MD · On-site

$17 - $18.50/hr

Contacts customers for additional account information. * Assists in problem correspondence as required. * Prepares reports including CSR Daily Activity report and cash out report. * Responds to ...

TalentBridge

Customer Service Representative

Eugene, OR · On-site

$18/hr

Tuesday-Saturday 0930-1730, (leave time of 1745-1800 on rare occasions). The training will be 6-2 ... Customer Service Representative, you will ensure that we deliver on our promise of outstanding ...

inteplast

Sr. Customer Service Representative

Hauppauge, NY · On-site

$19.50 - $26.75/hr

TITLE: Sr. Customer Service Representative POSITION OBJECTIVE: Responsible for providing ... Enters sales orders into the system, contacts customers to ascertain data omitted on orders ...

inteplast

Sr. Customer Service Representative

Hauppauge, NY · On-site

$19.50 - $26.75/hr

TITLE: Sr. Customer Service Representative POSITION OBJECTIVE: Responsible for providing ... Enters sales orders into the system, contacts customers to ascertain data omitted on orders ...

BEST DOCTORS INSURANCE SERVICES LLC

$13.75 - $18.75/hr

The Customer Service Specialist position is responsible for the management of the relationship with ... agents Contacts customers to gather information and communicate disposition of case Conducts ...

TransCore

Customer Service Representative

Middle River, MD · On-site

$17 - $18.50/hr

Contacts customers for additional account information. * Assists in problem correspondence as required. * Prepares reports including CSR Daily Activity report and cash out report. Education: High ...

TransCore

Customer Service Representative

Middle River, MD · On-site

$17 - $18.50/hr

Contacts customers for additional account information. * Assists in problem correspondence as required. * Prepares reports including CSR Daily Activity report and cash out report. Education : High ...

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How much do 1800 contacts customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 1800 contacts customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the 1800 Contacts Customer Service position, and why are they important?

Success as an 1800 Contacts Customer Service representative requires strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and order-processing systems is highly beneficial. Outstanding representatives demonstrate patience, empathy, and adaptability when handling diverse customer inquiries and concerns. These skills and qualities are essential for delivering a positive customer experience, efficiently resolving issues, and upholding the company’s reputation.

What are the typical daily responsibilities of a 1800 Contacts Customer Service representative?

As an 1800 Contacts Customer Service representative, your daily responsibilities include answering inbound calls, assisting customers with orders, troubleshooting account or product issues, and providing information about products and promotions. You’ll process payments, update account information, and coordinate with other departments such as shipping, billing, or technical support to ensure a seamless customer experience. Representatives often work as part of a supportive team in a fast-paced environment, where attention to detail and a friendly attitude are key. You’ll also handle follow-up communications and document customer interactions for quality and consistency.

What is a 1800 Contacts Customer Service?

A 1-800 Contacts Customer Service job involves assisting customers with orders, prescription verification, returns, and general inquiries about contact lenses. Representatives provide support via phone, chat, or email, ensuring a smooth and positive customer experience. Strong communication skills, problem-solving abilities, and product knowledge are important for success in this role.

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1800 Contacts Customer Service jobs near you
Infographic showing various 1800 Contacts Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Mary Kraft HR

Middle River, MD • On-site

$17 - $18.50/hr

Full-time

Medical

Re-posted 3 days ago

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Job description

Nature & Scope

Mary Kraft is recruiting for a Customer Service Representative on behalf of our partner, a leading industry in delivering innovative products and services to transportation departments and agencies across the globe. This is a Contingent to Hire role offering competitive pay of $17-18.50/hr. (based on experience and bilingual status), a dynamic work culture and the opportunity for career advancement!

As the customer service rep, you will be responsible for quality service and providing accurate information to customers. The CSR must accurately open accounts, explain policies and procedures, and process payment information. This responsibility includes ensuring service requirements are protected and accounted for in accordance with set standards.

Primary Functions & Responsibilities

  • Assists customers with the account opening process.
  • Accurately explains the terms/conditions and policies/procedures relating to the account.
  • Processes account payments, perform cash out process at end of shift
  • Consistently meets or exceeds performance goals to ensure the highest quality
  • of service is provided to the customer.
  • Performs account maintenance, including account changes, adjustments, and statement requests.
  • Contacts customers for additional account information.
  • Assists in problem correspondence as required.
  • Prepares reports including CSR Daily Activity report and cash out report.
  • Responds to incoming phone inquiries regarding E-ZPass accounts, violations and DMV
  • Communicates business rules, policies and procedures governing violation processing
  • Reviews violation appeals process with appellants
  • Receives incoming phone calls and chat requests regarding DMV services
  • Communicates business rules, policies and procedures governing DMV services
  • Administrative functions to include image review and violation lookups
  • Regular and predictable attendance is an essential function of this job

Requirements & Qualifications

  • High School Diploma or G.E.D
  • Bilingual (Spanish) preferred
  • Previous experience in customer service, call centers, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Mary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading companies in healthcare, financial, commercial, insurance, and service industry. As of February 2022, we celebrated 33 years as a small but mighty family-owned business. We are also proud to announce that for the last 5 consecutive years we have received Best in Staffing’s Client and Talent Diamond Awards.

We’re here to make sure you get placed in a job that suits your needs and skills and offers the resources you need to advance your career. We offer medical, dental, vision, and 401K.

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About Mary Kraft HR

Sourced by ZipRecruiter

Mary Kraft HR was founded in 1989 by Maryland native Mary Kraft and has since partnered with industry-leading healthcare, education, non-profit, financial, commercial and service industry clients to increase productivity and drive cost savings through an array of flexible, cost-effective staffing and outsourced HR options. Each year, Mary Kraft HR’s winning combination of industry-leading staffing expertise and high-quality talent enables hundreds of outstanding companies to respond to ever-changing business needs with unparalleled success. Our commitment to understanding our client’s business and culture to get them the right talent in the right job every time. We always strive to exceed your expectations. Since Mary Kraft’s death in May of 2012, the company has remained a family-owned and women-owned business determined to carry on Mary’s legacy in business and in community outreach (see our community outreach section). Mary Kraft HR is certified by the State of Maryland MDOT as a MBE, WBE and DBE, and by the City of Baltimore as a WBE.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Hunt Valley, MD, US

Year founded

1989

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