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1800 Contacts Customer Service Jobs (NOW HIRING)

Customer Service Representative

Dover, DE · On-site

$12.75 - $17.25/hr

Contacts customers for additional account information. * Assists in problem correspondence as required. * Prepares reports including CSR Daily Activity report and cash out report.

As an Inbound Contacts Representative 2, you will: * Handle 40+ inbound calls daily from members ... service issues, and general inquiries * Escalate unresolved and pending customer grievances

As an Inbound Contacts Representative 2, you will: * Handle 40+ inbound calls daily from members ... service issues, and general inquiries * Escalate unresolved and pending customer grievances

As an Inbound Contacts Representative 2, you will: * Handle 40+ inbound calls daily from members ... service issues, and general inquiries * Escalate unresolved and pending customer grievances

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1800 Contacts Customer Service information

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How much do 1800 contacts customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for 1800 contacts customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 1800 Contacts Customer Service?

A 1-800 Contacts Customer Service job involves assisting customers with orders, prescription verification, returns, and general inquiries about contact lenses. Representatives provide support via phone, chat, or email, ensuring a smooth and positive customer experience. Strong communication skills, problem-solving abilities, and product knowledge are important for success in this role.

What are the typical daily responsibilities of a 1800 Contacts Customer Service representative?

As an 1800 Contacts Customer Service representative, your daily responsibilities include answering inbound calls, assisting customers with orders, troubleshooting account or product issues, and providing information about products and promotions. You’ll process payments, update account information, and coordinate with other departments such as shipping, billing, or technical support to ensure a seamless customer experience. Representatives often work as part of a supportive team in a fast-paced environment, where attention to detail and a friendly attitude are key. You’ll also handle follow-up communications and document customer interactions for quality and consistency.

What are the key skills and qualifications needed to thrive in the 1800 Contacts Customer Service position, and why are they important?

Success as an 1800 Contacts Customer Service representative requires strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and order-processing systems is highly beneficial. Outstanding representatives demonstrate patience, empathy, and adaptability when handling diverse customer inquiries and concerns. These skills and qualities are essential for delivering a positive customer experience, efficiently resolving issues, and upholding the company’s reputation.

How do I become a 1800 Contacts Customer Service agent?

To become a 1800 Contacts Customer Service agent, candidates typically need a high school diploma or equivalent, strong communication skills, and experience in customer service. The hiring process may include submitting an application, completing an interview, and passing a background check; training is usually provided to familiarize new agents with company policies and tools.

What jobs can I transition to from 1800 Contacts Customer Service?

Customer service representatives at 1800 Contacts can transition to roles such as sales associate, technical support specialist, or administrative assistant, leveraging skills in communication, problem-solving, and product knowledge. These roles often require familiarity with customer management tools and may benefit from certifications in related fields or experience with CRM software.
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What cities are hiring for 1800 Contacts Customer Service jobs?

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What are the most commonly searched types of 1800 Contacts Customer Service jobs?

The most popular types of 1800 Contacts Customer Service jobs are:

What states have the most 1800 Contacts Customer Service jobs?

States with the most job openings for 1800 Contacts Customer Service jobs include:

Infographic showing various 1800 Contacts Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative I

Griffin, GA

CITY OF GRIFFIN
Public Administration • 201 - 500 employees

$14.25 - $19.50/hr

Full-time

Re-posted 24 days ago


Job description

The individual in this position provides assistance to customers by telephone or in-person, to resolve inquiries and complaints with utility account billing issues. Essential duties include:

  • Answer telephones (provides general information and assistance concerning utility accounts).
  • Processes credit card payments via telephone.
  • Acts as a liaison between other departments and customer (Solid Waste, Water, Electric, etc).
  • Processes and resolves customer inquiries and complaints; prepares related service orders; contacts customers to provide information concerning service order results.
  • Assists customers in establishing and maintaining online accounts.
  • Contacts customers on High Water Usage log (provided by Billing Department).
  • Calculates past due balances for cutoff for non-pay service orders.
  • Processes reconnection service orders (for non-payment accounts).
  • Performs related duties.