10 of the Most Popular Types of It Customer Support Jobs in 2026

See what kind of roles similar to It Customer Support jobs are hiring now

Top Types Of It Customer Support Jobs

• Entry Level It Support

  Salary range: $32,000 - $42,500

  Entry Level It Support is a popular job search query. Most salaries for Entry Level It Support jobs pay between $32,000 (25th percentile) and $42,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Entry Level It Support job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• It Support Specialist

  Salary range: $46,500 - $94,000

  An IT support specialist provides technical support and assistance for computers and networks. These specialists can either work for an IT company, providing support to customers, or within an IT department for a private company. In a career as an IT support specialist, your job duties are to answer questions about computer systems and troubleshoot solutions to software problems over the phone, via email, or in person, if necessary. If an issue arises that you can’t resolve, then you must submit a trouble ticket to have a computer technician do a site visit. The qualifications to become an IT support specialist are strong computer skills and a bachelor’s degree in computer science or information technology (IT). Relevant experience can sometimes mack up for lack of formal education.

• Remote It Help Desk

  Salary range: $40,000 - $54,000

  Remote It Help Desk is a common job search query. Most salaries for Remote It Help Desk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. There are plenty of open positions nationwide for Remote It Help Desk job searches hiring now on ZipRecruiter.

• Remote It Helpdesk

  Salary range: $40,000 - $54,000

  Remote It Helpdesk is a common job search query. Most salaries for Remote It Helpdesk jobs pay between $40,000 (25th percentile) and $54,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Remote It Helpdesk job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• It Support Technician

  Salary range: $43,000 - $59,000

  It Support Technician is a popular job search query. Most salaries for It Support Technician jobs pay between $43,000 (25th percentile) and $59,000 (75th percentile) annually. Take a look at the variety of open positions nationwide for It Support Technician job searches hiring now on ZipRecruiter.

• Help Desk Technician

  Salary range: $40,000 - $54,000

  A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems. As a help desk technician, your responsibilities and duties include receiving technical support tickets, phone calls, or emails, contacting the user or customer, listening to their issue, diagnosing the problem, and walking them through the solution. You must be patient with often upset customers and explain how to resolve their computer issues in a step-by-step manner that is understandable to a layperson.

• Remote Technical Support

  Salary range: $40,000 - $59,000

  Remote Technical Support is a more unusual job search query but still may give you interesting job results. Most salaries for Remote Technical Support jobs pay between $40,000 (25th percentile) and $59,000 (75th percentile) annually. You’ll find many open positions nationwide for Remote Technical Support job searches hiring now on ZipRecruiter.

• Technical Support Engineer Remote

  Salary range: $58,000 - $98,500

  Technical Support Engineer Remote is a more unusual job search query but still may give you interesting job results. Most salaries for Technical Support Engineer Remote jobs pay between $58,000 (25th percentile) and $98,500 (75th percentile) annually. There are lots of open positions nationwide for Technical Support Engineer Remote job searches hiring now on ZipRecruiter.

• Technical Support Specialist

  Salary range: $42,000 - $63,500

  A technical support specialist provides computer, electronics, or software support for a company or individual users. Their duties include working with the support team of a company and offering specialized support services for hardware, software, and network concerns. Responsibilities may include removing viruses, setting up new accounts, uploading software, and general troubleshooting.

• Technical Support Representative

  Salary range: $36,000 - $50,000

  Technical support representatives handle customer concerns and problems with their computers or network. As a technical support representative, you assist in computer use regarding emails, physical line signal testing, network or internet connection, modem set up, and browser issues. Your duties are to answer calls or use a chat system to help customers resolve their computer problems. You prepare reports on the finished issues and seek supervisor assistance when needed. This job typically takes place in a call center.