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Utility Customer Service Jobs Near Me

ACRT, Inc.

Consulting Utility Forester (FT)

Newark, OH · On-site

We're always looking for driven individuals with good customer service skills who love the outdoors ... The Consulting Utility Forester (CUF) 1 reports to the Senior Consulting Utility Forester at ACRT ...

Essential Utilities, Inc.

Utility Worker

Westerville, OH · On-site

$28.91/hr

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...

Brightstar

Customer Service Rep

Westerville, OH · On-site

$20/hr

Experience in utilities, energy, logistics, or service-based industries * Familiarity with billing systems, route management, or customer account maintenance * Experience supporting retention ...

Brightstar Corp.

Customer Service Rep

Westerville, OH · On-site

$20/hr

Experience in utilities, energy, logistics, or service-based industries * Familiarity with billing systems, route management, or customer account maintenance * Experience supporting retention ...

Aquaamerica

Utility Worker

Westerville, OH · On-site

$28.91/hr

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...

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Economy Linen and Towel Service, Inc.

Be Seen First

Utility Driver

Columbus, OH · On-site

$20/hr

In this role, you will start as a full-time fill-in utility driver covering open and vacation ... Serve as a key point of contact for customers, ensuring excellent service and satisfaction. * Load ...

Davis H Elliot Company, Inc.

Utility Locator

Columbus, OH · On-site

$15.50 - $19.25/hr

Elliot is a full-service electrical contractor specializing in overhead and underground ... Our success is based on our customers' confidence in us; the loyalty, hard work and performance of ...

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As of Aug 10, 2026, the average hourly pay for utility customer service in the United States is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.81 per hour, depending on experience, location, and employer.
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Consulting Utility Forester (FT)

ACRT, Inc.

Newark, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

ACRT, Inc.
Please Apply at: https://acrt.wd1.myworkdayjobs.com/en-US/ACRT_Careers/job/Consulting-Utility-Forester---Newark--OH_R8240
Full time Regular

About The Team:
At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first. We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. 
 
About the Role: 
The Consulting Utility Forester (CUF) 1 reports to the Senior Consulting Utility Forester at ACRT Inc. This position will play a key role in identifying, inspecting, and evaluating trees and brush along utility lines and submitting inspection results to clients with recommendations. This position plans, directs, and coordinates the activities of assigned tree clearance crews. This position requires a love of working outside, excellent attention to detail, and exceptional interpersonal communications skills. 
What You’ll Do:
Vegetation Inspecting & Management:
  • Identify and inspect local trees with an understanding of growth rates. 
  • Map circuits using client continuity lists. 
  • Patrol and investigate distribution and/or transmission circuits and prescribed work to be performed by client tree trimming contractors. 
  • Enter tree trimming/tree and brush removal prescription into hand-held computer or other similar systems, and uses computers and associated software to perform duties. 
  • Notify property owners of tree trimming/tree and brush removal work to be performed relating to client specifications. 
  • Manage the issuance of work and track work progress. 
  • Perform outage investigations, when necessary. 
  • Discusses and negotiate line-clearance crew access issues. 
  • Perform herbicide audits. 
  • Assist with storm restoration efforts.
  
Tree Trimming Assessments: 
  • Audit tree trimming and tree removal work completed by the tree trimming contractor in the field to ensure compliance with work request forms and approved tree trimming. 
  • Determine when the next tree trimming is required. 
  • Complete post audit forms indicating adequacy of the tree trimming and tree removal work, and forward the completed forms to the vegetation management program manager or coordinator.
 
Maintain State, Local, & Organizational Compliance:
  • Obtain permits from public agencies and documents work. 
  • Comply with all regulatory requirements and client vegetation management standards. 
  • As requested by the Senior CUF or Manager, perform all necessary duties for emergency response in accordance with all safety requirements, law and regulations, and applicable labor agreements. 
  • Adhere to all attendance and work hour requirements. 
  • Conduct work in a safety-conscious manner as not to endanger themselves or others. 
  • Wear safety-related equipment such as hard hat, safety vest, safety glasses, etc. 
  • Know and exemplify ACRT’s Guiding Principles. 

Positively Build Upon New & Existing Relationships: 
  • Serve as a liaison between clients, tree crews, and client customers. 
  • Display optimism about the work to be done and demonstrate a positive attitude towards customers, peers, and the company. 
  • Maintain working relationships with local client personnel as well as all relevant federal, state and local governmental agencies. 
  • May be required to participate in public presentations and meetings. 

Other duties as assigned. 
About You: 
  • 2 or 4 year degree in Forestry, Horticulture, Environmental Science or closely related field OR high school diploma plus two years of UVM experience.
  • Previous Utility Vegetation Management experience required.
  • Must have ISA Arborist certification.
  • Competent computer skills including Microsoft Office Suite.
  • Experience working with GIS integrated data collection software/hardware preferred but not required.
  • Candidate must be self-motivated, organized, production oriented.
  • Candidate must be comfortable working in an independent environment and managing a geographical area for all vegetation related activities.
  • Candidate must be able to work with stakeholders, utility customers and line clearance vendors and have excellent interpersonal skills.
  • Must demonstrate strong verbal and written communication skills.
  • Multi-tasking and strong time management skills required.
  • Ability to work in varied terrain and inclement weather with flexible schedules (available nights and weekends as needed).
  • Valid driver's license required.
 
Where We Work:
  • Employees will take their company provided vehicle to where they need to report for the day. They will generally not need to report to an office.  
 
Benefits:
Health and Safety:
  • Group health plans including medical/prescription, dental, vision and a variety of other coverage options offered. 
  • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability. 
  • Flexible Spending Accounts or an option for a Health Savings Account with company match. 
  • Company paid Employee Assistance Program (EAP) for all employees and eligible family members.
 
Retirement: 
  • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost. 
  • Roth or Traditional 401(k) Retirement plan with company match.
 
Time Off: 
  • Paid Vacation. 
  • Paid Holidays. 
  • Veterans Day paid time off for our veterans.
 
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)