Mclean, VA · On-site
$20.50/hr
Customer Service Representatives This job requires you to work at home 2 days and onsite 3 days ... Join us and support one of our public utility clients while working with leading technologies and ...
New
Mclean, VA · On-site
$20.50/hr
Customer Service Representatives This job requires you to work at home 2 days and onsite 3 days ... Join us and support one of our public utility clients while working with leading technologies and ...
New
Bristow, VA · On-site
Service Utility - Bristow, VA ID: 1023 Location: Bobcat of Northern Virginia Bristow, Virginia ... Excellent customer service skills * 1-2 years of mechanical, vocational or industry experience
Bristow, VA · On-site
Service Utility - Bristow, VA ID: 1023 Location: Bobcat of Northern Virginia Bristow, Virginia ... Excellent customer service skills * 1-2 years of mechanical, vocational or industry experience
Richmond, VA · On-site
$24.71/hr
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
Richmond, VA · On-site
$24.71/hr
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
Fairfax, VA · On-site
$18 - $28/hr
... Services, Inc. via the State One Call System (VA811), on the behalf of our utility customers. Daily interaction with homeowners, excavators and utility personnel. Locators will access the marking ...
New
Quick apply
Fairfax, VA · On-site
$18 - $28/hr
... Services, Inc. via the State One Call System (VA811), on the behalf of our utility customers. Daily interaction with homeowners, excavators and utility personnel. Locators will access the marking ...
New
Hillsville, VA · On-site
$18 - $22/hr
About Utility Pipeline Ltd. Utility Pipeline Ltd. (UPL) is a natural gas distribution management ... Field Supervisor Key Responsibilities Service & Customer Work * Respond to service orders such as ...
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Hillsville, VA · On-site
$18 - $22/hr
About Utility Pipeline Ltd. Utility Pipeline Ltd. (UPL) is a natural gas distribution management ... Field Supervisor Key Responsibilities Service & Customer Work * Respond to service orders such as ...
Mouth Of Wilson, VA · On-site
$13 - $15/hr
Representing not only the client but NEXDINE as well, this Utility needs to exhibit great customer service in all aspects of this job. Utility Essential Functions and Key Tasks: * Wash dishes ...
Mouth Of Wilson, VA · On-site
$13 - $15/hr
Representing not only the client but NEXDINE as well, this Utility needs to exhibit great customer service in all aspects of this job. Utility Essential Functions and Key Tasks: * Wash dishes ...
Manassas, VA · On-site
$16 - $21.75/hr
... heavy up service and maintenance from customers, developers or internal staff members; analyze ... Utility ticket(s) providing both written instructions and highlighting excavation area on Miss ...
Manassas, VA · On-site
$16 - $21.75/hr
... heavy up service and maintenance from customers, developers or internal staff members; analyze ... Utility ticket(s) providing both written instructions and highlighting excavation area on Miss ...
Fairfax, VA · On-site
$18 - $28/hr
... Services, Inc. via the State One Call System (VA811), on the behalf of our utility customers. Daily interaction with homeowners, excavators and utility personnel. Locators will access the marking ...
New
Quick apply
Fairfax, VA · On-site
$18 - $28/hr
... Services, Inc. via the State One Call System (VA811), on the behalf of our utility customers. Daily interaction with homeowners, excavators and utility personnel. Locators will access the marking ...
New
Palmyra, VA · On-site
$24.71/hr
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
Palmyra, VA · On-site
$24.71/hr
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines ...
Bristow, VA · On-site
... Service Utility . Responsibilities include: * General labor assisting the Service Department ... Excellent customer service skills * 1-2 years of mechanical, vocational or industry experience
Bristow, VA · On-site
... Service Utility . Responsibilities include: * General labor assisting the Service Department ... Excellent customer service skills * 1-2 years of mechanical, vocational or industry experience
Centreville, VA · On-site
$12.50 - $14/hr
Job Type : Part Time UTILITY ASSOCIATE UTILITY ASSOCIATE Friendly, hard working, and customer -service individuals who will be responsible for greeting guests, stocking food and wine, bussing, and ...
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Centreville, VA · On-site
$12.50 - $14/hr
Job Type : Part Time UTILITY ASSOCIATE UTILITY ASSOCIATE Friendly, hard working, and customer -service individuals who will be responsible for greeting guests, stocking food and wine, bussing, and ...
Mclean, VA · On-site
$20.50/hr
... Service/Emergency Services Representatives. Join us and support one of our public utility clients ... Because our client is a public utility, we support them and their customers 24/7. Employees must ...
New
Mclean, VA · On-site
$20.50/hr
... Service/Emergency Services Representatives. Join us and support one of our public utility clients ... Because our client is a public utility, we support them and their customers 24/7. Employees must ...
New
Lexington, VA · On-site
$20 - $25/hr
Service duties include observing, locating, marking, and documenting underground and exposed ... Locating technician will be dispatched to locate and verify for utility customer. Technician can ...
Lexington, VA · On-site
$20 - $25/hr
Service duties include observing, locating, marking, and documenting underground and exposed ... Locating technician will be dispatched to locate and verify for utility customer. Technician can ...
Fredericksburg, VA · On-site
$37K - $48K/yr
Service duties include observing, locating, marking, and documenting underground and exposed ... Locating technician will be dispatched to locate and verify for utility customer. Technician can ...
Fredericksburg, VA · On-site
$37K - $48K/yr
Service duties include observing, locating, marking, and documenting underground and exposed ... Locating technician will be dispatched to locate and verify for utility customer. Technician can ...
Fredericksburg, VA · On-site
$20 - $25/hr
Service duties include observing, locating, marking, and documenting underground and exposed ... Locating technician will be dispatched to locate and verify for utility customer. Technician can ...
Fredericksburg, VA · On-site
$20 - $25/hr
Service duties include observing, locating, marking, and documenting underground and exposed ... Locating technician will be dispatched to locate and verify for utility customer. Technician can ...
Lexington, VA · On-site
$33K - $43K/yr
Service duties include observing, locating, marking, and documenting underground and exposed ... Locating technician will be dispatched to locate and verify for utility customer. Technician can ...
Lexington, VA · On-site
$33K - $43K/yr
Service duties include observing, locating, marking, and documenting underground and exposed ... Locating technician will be dispatched to locate and verify for utility customer. Technician can ...
Fredericksburg, VA · On-site
$42K - $47K/yr
Utility Locator CITY OF FREDERICKSBURG, VIRGINIA Build your skills. Serve your community ... Emergency Response and Customer Service Responding to after-hours emergency calls and addressing ...
Quick apply
Fredericksburg, VA · On-site
$42K - $47K/yr
Utility Locator CITY OF FREDERICKSBURG, VIRGINIA Build your skills. Serve your community ... Emergency Response and Customer Service Responding to after-hours emergency calls and addressing ...
Fredericksburg, VA · On-site
$15.75 - $19.75/hr
Utility Locator CITY OF FREDERICKSBURG, VIRGINIA Build your skills. Serve your community! Hiring ... Emergency Response and Customer Service Responding to after-hours emergency calls and addressing ...
Fredericksburg, VA · On-site
$15.75 - $19.75/hr
Utility Locator CITY OF FREDERICKSBURG, VIRGINIA Build your skills. Serve your community! Hiring ... Emergency Response and Customer Service Responding to after-hours emergency calls and addressing ...
Job Openings >> Yard Utility - Bristow Yard Utility - Bristow Summary Title: Yard Utility - Bristow ... Excellent customer service skills * 1 - 2 years of mechanical, vocational or industry experience
Job Openings >> Yard Utility - Bristow Yard Utility - Bristow Summary Title: Yard Utility - Bristow ... Excellent customer service skills * 1 - 2 years of mechanical, vocational or industry experience
$12.39 - $14.73
5% of jobs
$16.82 is the 25th percentile. Wages below this are outliers.
$14.73 - $17.07
22% of jobs
The median wage is $19.36 / hr.
$17.07 - $19.41
23% of jobs
$19.41 - $21.75
12% of jobs
$21.75 - $24.09
5% of jobs
$24.09 - $26.43
4% of jobs
$27.95 is the 75th percentile. Wages above this are outliers.
$26.43 - $28.77
5% of jobs
$28.77 - $31.11
7% of jobs
$31.11 - $33.45
6% of jobs
$33.45 - $35.79
5% of jobs
$35.79 - $38.13
4% of jobs
$12
$23
$38
A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.
A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.
As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.
For Utility Customer Service jobs in Virginia, the most frequently searched job titles are:
The top searched job categories for Utility Customer Service jobs in Virginia are:
$20.50/hr
Other
Medical, Dental, Vision, PTO
Posted 3 days ago
New
This job requires you to work at home 2 days and onsite 3 days/week at: 7901 Tysons Corner Center (Suite E9l), McLean, VA 22102
We're Sutherland and we're seeking Customer Service/Emergency Services Representatives. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you.
Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and able to work at least one weekend day.
Job DescriptionWhat we offer:
We will supply equipment, but to work from home, you must have:
