$15.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Elliot is a full-service electrical contractor specializing in overhead and underground ... Our success is based on our customers' confidence in us; the loyalty, hard work and performance of ...
$15.50 - $19.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Elliot is a full-service electrical contractor specializing in overhead and underground ... Our success is based on our customers' confidence in us; the loyalty, hard work and performance of ...
Richmond, VA · On-site
$22 - $28.25/hr
... underground utilities, and gas service lines, as well as working with daily contacts with the ... customers and the public Must work well with others Must follow all safety policies and safety ...
Quick apply
Richmond, VA · On-site
$22 - $28.25/hr
... underground utilities, and gas service lines, as well as working with daily contacts with the ... customers and the public Must work well with others Must follow all safety policies and safety ...
$21.50 - $28.25/hr
... underground utilities, and gas service lines, as well as working with daily contacts with the ... customers and the public Must work well with others Must follow all safety policies and safety ...
Quick apply
$21.50 - $28.25/hr
... underground utilities, and gas service lines, as well as working with daily contacts with the ... customers and the public Must work well with others Must follow all safety policies and safety ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Roanoke, VA · On-site
$14 - $17.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Elliot is a full-service electrical contractor specializing in overhead and underground ... Our success is based on our customers' confidence in us; the loyalty, hard work and performance of ...
Roanoke, VA · On-site
$14 - $17.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Elliot is a full-service electrical contractor specializing in overhead and underground ... Our success is based on our customers' confidence in us; the loyalty, hard work and performance of ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$18.75 - $25.75/hr
Medical
Dental
Vision
Life
Retirement
... underground utilities, and gas service lines, as well as working with daily contacts with the ... customers and the public • Must work well with others • Must follow all safety policies and ...
Richmond, VA · On-site
$18.75 - $25.75/hr
Medical
Dental
Vision
Life
Retirement
... underground utilities, and gas service lines, as well as working with daily contacts with the ... customers and the public • Must work well with others • Must follow all safety policies and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Richmond, VA · On-site
$15.75 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
Overview Company Summary MasTec Utility Services delivers critical infrastructure construction and engineering services for power delivery, gas, and water customers, specializing in overhead and ...
Suffolk, VA · On-site
$21.50 - $28.25/hr
Medical
Dental
Vision
Life
Retirement
... underground utilities, and gas service lines, as well as working with daily contacts with the ... customers and the public • Must work well with others • Must follow all safety policies and ...
Suffolk, VA · On-site
$21.50 - $28.25/hr
Medical
Dental
Vision
Life
Retirement
... underground utilities, and gas service lines, as well as working with daily contacts with the ... customers and the public • Must work well with others • Must follow all safety policies and ...
Prince George, VA · On-site
Medical
Dental
Vision
Life
Retirement
Repairs minor leaks on small water/sewer services. * Conducts preventive maintenance and repairs on ... with customers, supervisor and coworkers. Background in sewer pump maintenance is preferred.
Prince George, VA · On-site
Medical
Dental
Vision
Life
Retirement
Repairs minor leaks on small water/sewer services. * Conducts preventive maintenance and repairs on ... with customers, supervisor and coworkers. Background in sewer pump maintenance is preferred.
... providing customer service including setting and meeting quality standards for services, and ... Wastewater Collection Utility Worker I Some experience in maintenance and repair of underground ...
... providing customer service including setting and meeting quality standards for services, and ... Wastewater Collection Utility Worker I Some experience in maintenance and repair of underground ...
Be Seen First
Bedford, VA · On-site
$37K - $58K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... services to the community. Responsibilities * Locate and mark underground utility lines for damage ... customer education initiatives to promote responsible water use.
Quick apply
Be Seen First
Bedford, VA · On-site
$37K - $58K/yr
Medical
Dental
Vision
Life
Retirement
PTO
... services to the community. Responsibilities * Locate and mark underground utility lines for damage ... customer education initiatives to promote responsible water use.
$12.39 - $14.73
5% of jobs
$16.82 is the 25th percentile. Wages below this are outliers.
$14.73 - $17.07
22% of jobs
The median wage is $19.36 / hr.
$17.07 - $19.41
23% of jobs
$19.41 - $21.75
12% of jobs
$21.75 - $24.09
5% of jobs
$24.09 - $26.43
4% of jobs
$27.95 is the 75th percentile. Wages above this are outliers.
$26.43 - $28.77
5% of jobs
$28.77 - $31.11
7% of jobs
$31.11 - $33.45
6% of jobs
$33.45 - $35.79
5% of jobs
$35.79 - $38.13
4% of jobs
$12
$23
$38
A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.
A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.
As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.
For Utility Customer Service jobs in Virginia, the most frequently searched job titles are:
The top searched job categories for Utility Customer Service jobs in Virginia are:
$15.50 - $19.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 15 days ago
Description
For over seven decades investor-owned utilities, municipalities, cooperatives, and others have entrusted their electrical construction and maintenance needs to Davis H. Elliot Company, Inc. (Elliot).
Elliot is a full-service electrical contractor specializing in overhead and underground distribution, transmission, substations, lighting, traffic signaling, utility locating and industrial/commercial services.
Job Description
Responsible for locating, pinpointing the paths of cables, pipes and other conduits that carry utilities underground. Our efforts are driven on Quality and Safety to protect underground utilities from damage during excavation.
Qualifications
Responsibilities
Benefits/Culture
Today, we are listed among Engineering News-Records Top 150 Specialty Contracting firms. Our success is based on our customers' confidence in us; the loyalty, hard work and performance of our people; and the traditions with which Mr. Davis H. Elliot began the company in 1946. We understand that having the best team requires people being treated like family. Some of the benefits we offer our team includes:
Sourced by ZipRecruiter
Utilities
1,001 - 5,000 Employees
Lexington, KY, US
1946
