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Utility Customer Service Jobs in Portland, OR (NOW HIRING)

Wilsonville Self Storage

Be Seen First

Part-Time Customer Service Manager

Wilsonville, OR · On-site

$16.80 - $20/hr

... utility providers Qualifications The ideal candidate will: * Self-Storage work experience with ... Have strong customer service and communication skills * Be dependable, punctual, and professional

Compass Group

FOOD SERVICE UTILITY

Vancouver, WA · On-site

$16 - $19.25/hr

* We are hiring immediately for a full time FOOD SERVICE UTILITY position. * Location : Banfield ... Previous barista, cashier, or customer service experience is preferred. * Pay Range: $19.00 per ...

Aramark

General Utility Worker Lead

Beaverton, OR · On-site

$15.50 - $18.75/hr

The Lead General Utility Worker is responsible for overseeing the maintenance and cleanliness of ... customer service and a positive attitude towards guests, customers, clients, co-workers, etc.

Bon Appetit

FOOD SERVICE UTILITY (FULL TIME)

Vancouver, WA · On-site

$16 - $19.25/hr

* We are hiring immediately for a full time FOOD SERVICE UTILITY position. * Location : Banfield ... Previous barista, cashier, or customer service experience is preferred. * Pay Range: $19.00 per ...

Compass Group

FOOD SERVICE UTILITY (FULL TIME)

Vancouver, WA · On-site

$15.75 - $18.75/hr

* We are hiring immediately for a full time FOOD SERVICE UTILITY position. * Location : Banfield ... Previous barista, cashier, or customer service experience is preferred. * Pay Range: $19.00 per ...

USIC

Utility Locator

Vancouver, WA · On-site

$20/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Vancouver, WA · On-site

$30/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

USIC

Utility Locator

Vancouver, WA · On-site

$30/hr

... services, performing more than 84 million locates each year for the more than 1,400 ... Able to communicate clearly with colleagues, customers, contractors, and homeowners. We are an ...

United Site Services

Utility Technician

Sherwood, OR · On-site

$21.50 - $29.50/hr

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

United Site Services

Utility Technician

Portland, OR · On-site

$21.25 - $28.75/hr

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

United Site Services

Utility Technician

Vancouver, WA · On-site

$21 - $28.50/hr

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

United Site Services

Utility Technician

Newberg, OR · On-site

$21 - $28.50/hr

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

United Site Services

Utility Technician

Oregon City, OR · On-site

$21.50 - $29.25/hr

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

United Site Services

Utility Technician

Beaverton, OR · On-site

$20.75 - $28.25/hr

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

United Site Services

Utility Technician

Tualatin, OR · On-site

$20.75 - $28.50/hr

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

United Site Services

Utility Technician

Portland, OR · On-site

$20.75 - $28.25/hr

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... Excellent time management, customer service and communication skills. * Strong problem-solving and ...

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All JobsUtility Customer Service JobsUtility Customer Service Jobs in Portland, OR

Utility Customer Service information

See Portland, OR salary details

$13

$25

$40

How much do utility customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for utility customer service in Portland, OR is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $31.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in utility customer service, and why are they important?

A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.

What are considered utility customer service jobs?

Utility customer service jobs involve assisting customers with billing, service inquiries, and account management for utility companies such as electricity, water, gas, or telecommunications providers. These roles often require strong communication skills, familiarity with billing software, and the ability to resolve customer issues efficiently.

What is a utility customer service?

A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.

What are some typical daily tasks for someone working in utility customer service?

As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.

What are popular job titles related to Utility Customer Service jobs in Portland, OR? For Utility Customer Service jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Utility Customer Service jobs in Portland, OR look for? The top searched job categories for Utility Customer Service jobs in Portland, OR are:
What cities near Portland, OR are hiring for Utility Customer Service jobs? Cities near Portland, OR with the most Utility Customer Service job openings:
Utility Customer Service jobs near you
Infographic showing various Utility Customer Service job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $53,043 per year, or $25.5 per hour.

Part-Time Customer Service Manager

Wilsonville Self Storage

Wilsonville, OR • On-site

$16.80 - $20/hr

Part-time

Posted 26 days ago

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Job description

Wilsonville Self Storage is seeking a reliable and customer-focused Part-Time Customer Service Manager to support our facility on Saturdays and provide occasional coverage during the week as needed.

This is an excellent opportunity for someone who enjoys working independently, providing exceptional customer service, and taking pride in maintaining a professional and welcoming environment. Pay depends on experience.

Responsibilities

  • Open and close the office
  • Answer the phone on the 1st ring
  • Greet and assist customers in person and over the phone
  • Show storage units to prospective customers
  • Lease units and process rental agreements
  • Accept and process rent payments
  • Perform general administrative and clerical duties
  • Conduct periodic property walks to ensure the facility is clean, secure, and operating properly
  • Perform light cleaning and office upkeep
  • Assist customers with questions and problem resolution
  • Coordinate with vendors and service providers as needed, including landscapers, maintenance contractors, and utility providers

Qualifications

The ideal candidate will:

  • Self-Storage work experience with references not required but preferred
  • Demonstrate the ability to work independently with minimal supervision
  • Asks questions and takes directions easily and quickly from supervisor
  • Possess basic computer and office software skills
  • Be physically capable of walking the property and operating roll-up storage unit doors
  • Have strong customer service and communication skills
  • Be dependable, punctual, and professional
  • Demonstrate honesty, integrity, and sound judgment in all aspects of the role

What We're Looking For

Above all, we are seeking someone trustworthy and dependable—someone who consistently arrives on time, provides excellent customer service, and takes ownership of their responsibilities.

If you enjoy helping people, working independently, and being part of a locally operated business, we'd love to hear from you.