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Collector Jobs in Portland, OR (NOW HIRING)

Collector I

Tigard, OR · On-site

$21/hr

The DFC Collector I reports to the DFC Collections Supervisor. Responsibilities * Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically ...

The DFC Collector I reports to the DFC Collections Supervisor. Responsibilities * Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically ...

Part Time Male Specimen Collector Location: Portland, Oregon Schedule: Part-Time Monday, Wednesday, Friday 9:30am to 12:30pm Seeking: Malle candidates required for observed collections of gender ...

Part Time Male Specimen Collector Location: Portland, Oregon Schedule: Part-Time | Monday, Wednesday, Friday 9:30am to 12:30pm Seeking: Malle candidates required for observed collections of gender ...

Part Time Male Specimen Collector Location: Portland, Oregon Schedule: Part-Time | Monday, Wednesday, Friday 9:30am to 12:30pm Seeking: Malle candidates required for observed collections of gender ...

Full Time Female Specimen Collector II Location: Portland, OR Schedule: Full-Time | Monday to Friday 8:00am to 5:00pm Must be willing to travel from Portland to Washington. Seeking: Female candidates ...

Full Time Female Specimen Collector II Location: Portland, OR Schedule: Full-Time Monday to Friday 8:00am to 5:00pm Must be willing to travel from Portland to Washington. Seeking: Female candidates ...

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Collector information

See Portland, OR salary details

$13

$22

$29

How much do collector jobs pay per hour?

As of May 29, 2026, the average hourly pay for collector in Portland, OR is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.22 per hour, depending on experience, location, and employer.

What Is a Collector?

A collector collects money owed on accounts for a company. This is not limited to outstanding debts, as these are usually passed on to another department or company. In this career, you instead remind customers and take payments for accounts. Qualifications include understanding FDCPA and other debt related regulations, using skip tracing technique, and active listening skills. Your job duties include making outbound calls or taking calls from consumer to ensure they make payments on their accounts. Experience is not usually required, but a customer service background can be beneficial.

What are the key skills and qualifications needed to thrive as a Collector, and why are they important?

To thrive as a Collector, you need a solid understanding of debt collection practices, negotiation skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and knowledge of regulations like the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong communication, persistence, and conflict resolution abilities help build rapport with clients and resolve outstanding debts effectively. These skills are vital to maximize recoveries while maintaining compliance and positive client relationships.

What are some common challenges faced by collectors, and how can they effectively handle difficult customer interactions?

Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting strict collection targets. Effective communication and empathy are crucial for building rapport and negotiating payment plans. Many organizations provide training in conflict resolution and compliance with legal regulations, which helps collectors maintain professionalism and protect both the company's and customers' interests. Peer support and regular team meetings also offer opportunities to share strategies and overcome obstacles together.

What does a Collector do?

A Collector is responsible for recovering overdue payments from individuals or businesses on behalf of creditors, such as banks, utility companies, or other organizations. Their duties include contacting debtors by phone, mail, or email, negotiating repayment plans, and maintaining records of collection activities. Collectors must follow regulations and ethical practices while seeking to resolve outstanding debts and help clients recover funds.

What jobs make $3,000 a month without a degree?

For a collector, earning $3,000 a month without a degree is possible in roles such as debt collection, where experience and negotiation skills are valued. Other options include sales positions, certain customer service roles, or freelance work that relies on skills rather than formal education. Success often depends on performance, experience, and the specific industry.

What is the difference between Collector vs Debt Collector?

AspectCollectorDebt Collector
Required CredentialsHigh school diploma or equivalent; sometimes certification in collectionsHigh school diploma; often similar certifications in collections
Work EnvironmentOffice setting, sometimes remote; interacts with clients and customersOffice or field; contacts debtors via phone, email, or in person
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, financial institutions
Common Search & ComparisonYesYes

Both Collector and Debt Collector roles involve recovering payments owed by customers. While they share similar credentials and work environments, a Collector typically works within a company to manage accounts receivable, whereas a Debt Collector often works for third-party agencies contacting debtors to recover overdue payments. Understanding these differences helps job seekers find the right role in the collections industry.

What are popular job titles related to Collector jobs in Portland, OR? For Collector jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Collector jobs in Portland, OR look for? The top searched job categories for Collector jobs in Portland, OR are:
What cities near Portland, OR are hiring for Collector jobs? Cities near Portland, OR with the most Collector job openings:

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Lithia Motors rating

7.4

Company rating: 7.4 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

44th of 137 rated car dealerships


Job description

Dealership:
L0238 Driveway Finance Corporation
DFC Collector I
The DFC Collector I responsible for providing quality customer experience while working to collect and negotiate terms of repayment on delinquent accounts 1-60 days past due.
The DFC Collector I reports to the DFC Collections Supervisor.
Responsibilities
  • Make outbound collection attempts by phone, mail, and e-mail to resolve delinquent accounts in an ethically responsible manner by mitigating losses and maximizing receivable income
  • Process, follow up, and resolve inbound collection and customer service telephone inquiries
  • Review accounts for action such as extensions, deferments, and due date changes within authorized limits to promote customer performance of contractual obligations
  • Demonstrate professionalism, discretion, and good judgment in all interactions with co-workers and customers to ensure timely resolution of customer discrepancies and disputes
  • Follow up on required customer insurance coverage and institute corrective action when deficient coverage is discovered
  • Meet or exceed established call volume and account action requirements
  • Other duties as assigned

Skills and Qualifications
  • Basic knowledge of installment loans, consumer collections, and collections regulations & laws
  • Previous collections experience preferred
  • Ability to multitask by speaking with customers and typing information, avoid distractions, and be focused for scheduled shift
  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • PC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)

Competencies
  • Does the right thing, takes action and adapts to change
  • Self-motivates, believes in accountability, focuses on results, makes plans and follows through
  • Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
  • Thrives on a team, stays positive, lives our values

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*
  • Up to 1/3 of time: standing, walking, lifting up to 25 pounds
  • Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

We Offer Best-in-Class Industry Benefits:
  • $21/hour base pay + $1/hour bilingual differential.
  • Competitive pay
  • Medical, Dental, and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

*Reasonable accommodations may be made to enable individuals to perform the essential functions.
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

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