Avance Consulting Services is a global talent acquisition and executive search company. We work ... Lead Consultant - (Customer/1) Utility MDM and AMI Duration: Full Time / Permanent Location:
Avance Consulting Services is a global talent acquisition and executive search company. We work ... Lead Consultant - (Customer/1) Utility MDM and AMI Duration: Full Time / Permanent Location:
Customer Service
Peoria, IL · On-site
$15/hr
Customer Service Department: Grocery FLSA ... Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ...
Customer Service
Peoria, IL · On-site
$15/hr
Customer Service Department: Grocery FLSA ... Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ...
Customer Service
Peoria, IL · On-site
$15 - $18.75/hr
Customer Service Department: Grocery FLSA ... Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ...
Customer Service
Peoria, IL · On-site
$15 - $18.75/hr
Customer Service Department: Grocery FLSA ... Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ...
Customer Service
Peoria, IL · On-site
$15 - $18.75/hr
Customer Service Department: Grocery FLSA ... Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ...
Customer Service
Peoria, IL · On-site
$15 - $18.75/hr
Customer Service Department: Grocery FLSA ... Non-Exempt General Function Responsible for processing mail, Western Union orders, utility bills ...
Solutions Architect, Utilities, Customer Solutions Meter to Cash
Chicago, IL · On-site
$177K - $208K/yr
Develop solutions that enhance utility customer interactions through mobile apps, web portals, self-service platforms, and other digital tools. * Work closely with IT, operations, and customer ...
Solutions Architect, Utilities, Customer Solutions Meter to Cash
Chicago, IL · On-site
$177K - $208K/yr
Develop solutions that enhance utility customer interactions through mobile apps, web portals, self-service platforms, and other digital tools. * Work closely with IT, operations, and customer ...
IMCO Utility Supply has an immediate opportunity for an Inside Sales/Customer Service Specialist in our Urbana, IL branch. We are looking for a career-minded individual seeking a long-term career ...
IMCO Utility Supply has an immediate opportunity for an Inside Sales/Customer Service Specialist in our Urbana, IL branch. We are looking for a career-minded individual seeking a long-term career ...
Customer Service
Springfield, IL · On-site
$15 - $18.75/hr
Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Break down and put money in utility drawers and process paid outs * Sign on the postal department ...
Customer Service
Springfield, IL · On-site
$15 - $18.75/hr
Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Break down and put money in utility drawers and process paid outs * Sign on the postal department ...
Customer Service
Springfield, IL · On-site
$15 - $18.75/hr
Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Break down and put money in utility drawers and process paid outs * Sign on the postal department ...
Customer Service
Springfield, IL · On-site
$15 - $18.75/hr
Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Break down and put money in utility drawers and process paid outs * Sign on the postal department ...
Customer Service
Springfield, IL · On-site
$15 - $18.75/hr
Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Break down and put money in utility drawers and process paid outs * Sign on the postal department ...
Customer Service
Springfield, IL · On-site
$15 - $18.75/hr
Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Break down and put money in utility drawers and process paid outs * Sign on the postal department ...
Customer Service Manager
Morton Grove, IL · On-site
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our ... Our products impact public utilities, industrial sectors, residential areas, and commercial ...
Customer Service Manager
Morton Grove, IL · On-site
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our ... Our products impact public utilities, industrial sectors, residential areas, and commercial ...
Customer Service Manager
Morton Grove, IL · On-site
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our ... Our products impact public utilities, industrial sectors, residential areas, and commercial ...
Customer Service Manager
Morton Grove, IL · On-site
$115K - $130K/yr
The Role We're looking for a strategic, people-focused Customer Service Manager to lead our ... Our products impact public utilities, industrial sectors, residential areas, and commercial ...
Technical Customer Service Rep
Morton Grove, IL · On-site
$25/hr
Join Xylem's America's Commercial Team in Morton Grove, IL, as a Technical Customer Service ... Our products impact public utilities, industrial sectors, residential areas, and commercial ...
New
Technical Customer Service Rep
Morton Grove, IL · On-site
$25/hr
Join Xylem's America's Commercial Team in Morton Grove, IL, as a Technical Customer Service ... Our products impact public utilities, industrial sectors, residential areas, and commercial ...
New
Customer Service Rep
$15.75 - $21.25/hr
Description 2022 Customer Service Representative & Goals The Customer Service Representative will ... Utilities ERP system to monitor Backorders and Orders not Fulfilled. ? Manages other aspects of ...
Customer Service Rep
$15.75 - $21.25/hr
Description 2022 Customer Service Representative & Goals The Customer Service Representative will ... Utilities ERP system to monitor Backorders and Orders not Fulfilled. ? Manages other aspects of ...
Service Technician - Turf and Utility
Harvard, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Service Technician - Turf and Utility
Harvard, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Service Technician - Turf and Utility
Somonauk, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Service Technician - Turf and Utility
Somonauk, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Service Technician - Turf and Utility
Somonauk, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Service Technician - Turf and Utility
Somonauk, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Service Technician - Turf and Utility
Clinton, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Service Technician - Turf and Utility
Clinton, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Customer Service Representative
Naperville, IL · On-site
$18.25/hr
Call Center / Customer Service Representatives needed in Naperville, Illinois Temporary to Hire job ... utility services, knowledge of HVAC systems, or are bilingual in Spanish. * Hold a High School ...
Quick apply
Customer Service Representative
Naperville, IL · On-site
$18.25/hr
Call Center / Customer Service Representatives needed in Naperville, Illinois Temporary to Hire job ... utility services, knowledge of HVAC systems, or are bilingual in Spanish. * Hold a High School ...
Service Technician - Turf and Utility
Urbana, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Service Technician - Turf and Utility
Urbana, IL · On-site
$17 - $32/hr
Supports customer clinics * Reviews and explains any maintenance, repair, or other service concerns ... utility equipment * Ability to use Service Advisor and basic computer functions * Ability to ...
Utility Customer Service information
What is a utility customer service?
A Utility Customer Service job involves assisting customers with inquiries related to their utility accounts, such as billing, payments, service requests, and outages. Representatives handle phone calls, emails, and in-person visits to ensure customer concerns are resolved efficiently. They may also provide information about rates, energy-saving programs, and account management options. Strong communication and problem-solving skills are essential for success in this role.
What are some typical daily tasks for someone working in utility customer service?
As a Utility Customer Service representative, you can expect to handle a variety of daily tasks such as answering customer inquiries about billing, starting or stopping utility services, processing payments, and troubleshooting service issues. You will often work with specialized software to manage customer accounts and interact through phone, email, or online chat. Collaboration with field technicians or other departments may be required to resolve technical problems or update service orders. This role requires balancing multiple priorities and maintaining a positive attitude even during high call volumes. Gaining experience in this position can lead to advancement opportunities in customer service management or other areas within the utility company.
What are the key skills and qualifications needed to thrive in utility customer service, and why are they important?
A Utility Customer Service professional should possess strong communication skills, problem-solving abilities, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, utility billing systems, and call center technologies is typically required. Attention to detail, patience, and the ability to handle stressful situations with professionalism will help candidates excel in this role. These skills are critical for efficiently resolving customer inquiries, maintaining positive relationships, and ensuring smooth utility service operations.
What are popular job titles related to Utility Customer Service jobs in Illinois?
For Utility Customer Service jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Utility Customer Service jobs in Illinois look for?
The top searched job categories for Utility Customer Service jobs in Illinois are:
Lead Consultant - (Customer/1) Utility MDM and AMI ( Multiple Locations)
Chicago, IL
Avance Consulting Services •Â
Recruiting and Staffing Services • 501 - 1,000 employees501 - 1,000 employees
Full-time
Re-posted 9 days ago
Job description
Company Description
Company:
A Global IT consulting firm with several large customer engagements across Europe and US. It provides strategic business consulting, technology, engineering and outsourcing services to help clients leverage technology and create impactful and measurable business value for every IT investment.
About us:
Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies. This is a very urgent role. Apply NOW with your updated resume in word format. All selected profiles will be contacted within 1 day of application receipt
Job Description
HI,
I hope you are doing good.
I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role: Lead Consultant - (Customer/1) Utility MDM and AMI
Duration: Full Time / Permanent
Location: Multiple Locations (Philadelphia, Baltimore, Chicago)
Qualifications
Basic
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least a minimum of 7 years of experience in Information Technology
Preferred
At least 8 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes of
Utility Customer Systems
Should have at least 3 years of Customer/1 CIS development experience
At least 1+ years understanding of smart metering processes and concepts
At least 1 or more years of electric/gas AMI experience
Good understanding of Utility Logical data model and advanced analytics of meter data.
Will be responsible for leading CIS support/enhancement/modernization projects at client site, mostly around Customer/1 utility clients.
Will ensure design, build and implementation of work product, participate in requirement elicitation, validation of architecture, creation and review of design, provide pseudo code to the team, assign and review tasks for work product implementation.
Will participate in estimation and staffing analysis.
Lead team for Unit/System/Performance testing to ensure defect free delivery.
Will provide inputs for implementation plan and lead deployment of applications, support warranty and work on to complete transition.
Participate in analysis of tickets, assign tickets to team members, and track fixing of tickets and verification of fixes in operations/support environment as needed.
Good understanding of Software Development Life Cycle (SDLC) with high emphasis on quality delivery
Analytical and Communication skills
Planning and Co-ordination skills
Nice to have UNIX environment experience
Nice to have Mainframe environment experience
Experience with project management
Experience and desire to work in a management consulting environment that requires regular travel
Experience and desire to work in a management consulting environment that requires regular travel
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Avance Consulting
Sourced by ZipRecruiter
Avance Consulting is a global leader in innovative talent solutions for diverse industries. Since 2007, we have been serving nearly a third of Fortune 500 companies and most of the top 100 technology companies worldwide. Our team of 700+ experts offers Engineering Services, Information Technology, Digital and Executive Search solutions from our offices in North America, UK, Europe and APAC. At Avance you can learn new skills and technologies, have more advancement opportunities and career growth, being a part of our productive atmosphere, and a positive reinforcement culture.
Industry
Recruiting and staffing services
Company size
501 - 1,000 Employees
Headquarters location
Somerset , NJ, US
Year founded
2007