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Delivery Manager Jobs Near Me

Northern Base

Delivery Manager

Columbus, OH · On-site

Identify delivery risks proactivel y: o Resource gaps (e.g., onsite bandwidth issues) o SLA/KPI risks * Manage: o Client escalations o Critical incidents with high business impact * Drive RCA-based ...

Staffingine LLC

Oracle Delivery Manager

Hilliard, OH · On-site

$85/hr

Oracle Delivery Manager Job Location: Hilliard, Oh Job Type: Contract * Delivery Manager to Own delivery for multiple projects * Oversee Application Management Services including L1L2L3 support ...

Chadwell Supply

Delivery Manager (Logistics)

Columbus, OH · On-site

$58 - $70/hr

Overview The Branch Delivery Logistics Manager oversees the transporting of products, goods and materials from and between a distribution facility, customers, and vendors. Daily work schedule may ...

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How much do delivery manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for delivery manager in the United States is $83,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $115,000.00 per year, depending on experience, location, and employer.
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Delivery Manager jobs near you
A map of the United States highlighting the number of Delivery Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Delivery Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Delivery Manager

Tata Consultancy Service Limited

Columbus, OH • On-site

$140K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Build and maintain strong client relationships, acting as the primary interface between client leadership and TCS.

  • Drive end-to-end service delivery across multiple portfolios, ensuring SLA/KPI adherence, quality, and timeliness of deliverables.

  • Manage governance forums, report on performance and risks, and track action closure to ensure effective client engagement and delivery oversight.

Job description

Must Have Technical/Functional Skills
1. Strong Customer facing skills
2. Enable farming of account and develop growth opportunities
Roles & Responsibilities
1. Client Relationship & Account Ownership
• Act as primary interface between client leadership and TCS
• Build strong relationships with Directors, Business Heads, and Account Stakeholders
• Own overall account satisfaction (CSAT/CSI) and engagement health
• Represent TCS as the face of delivery at onsite
2. End-to-End Service Ownership (Across Towers/Portfolios)
• Drive integrated delivery across various portfolios
• Ensure SLA/KPI adherence, quality, and timeliness of deliverables
• Oversee:
o Incident / Problem / Change governance
o Production stability and business continuity
3. Demand Management & Business Alignment
• Understand client business priorities (Utilities domain grid, billing, trading, compliance)
• Convert business needs into:
o Enhancements
o Projects
o Transformation initiatives
• Work with delivery teams to shape solutions and execution strategy
4. Governance & Executive Reporting
• Lead all governance forums:
o Weekly operational reviews
o Monthly PMR / QBR
o Leadership connects
• Present:
o SLA/KPI performance
o Risks & mitigation plans
o Improvement roadmap
• Track and ensure closure of actions from governance meetings
5. Financial & Commercial Accountability
• Own account-level metrics:
o Revenue realization
o Resource utilization
o Gross margin
• Identify growth opportunities (new SoW, additional applications scope)
• Support contract renewals, pricing, and commercial discussions
6. Risk & Escalation Management
• Identify delivery risks proactivel y:
o Resource gaps (e.g., onsite bandwidth issues)
o SLA/KPI risks
• Manage:
o Client escalations
o Critical incidents with high business impact
• Drive RCA-based corrective and preventive actions
7. OnsiteOffshore Coordination
• Ensure seamless coordination between:
o Onsite team (client-facing)
o Offshore delivery teams
• Maintain structured cadence:
o Daily ops calls
o Weekly service reviews
o Leadership connects
• Enable alignment on priorities, risks, and deliverables
8. Client Feedback & Continuous Improvement
• Capture structured client feedback and expectations
• Drive:
o Automation initiatives (RiO, productivity)
o Service improvements
o Innovation adoption
• Translate feedback into actionable improvement plans
9. Compliance & Utilities Domain Governance
• Ensure adherence to:
o Security standards (e.g., NERC/CIP for utilities)
o Audit and compliance requirements
• Align delivery with:
o Regulatory standards
o Customer-specific policies
Salary Range: $140,000 -$150,000 year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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