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Delivery Manager Jobs in Massachusetts (NOW HIRING)

Benchling

Solutions Delivery Manager

Boston, MA · On-site

$150K - $200K/yr

ROLE OVERVIEW The Solutions Delivery Manager is responsible for ensuring Benchling solution development, coverage, efficacy, quality, and enablement across the Customer Experience team. Operating at ...

Apps Associates

Service Delivery Manager

Acton, MA · Remote

Service Delivery Management : * Oversee the end-to-end delivery of services to clients located in the US time zone, ensuring adherence to SLAs and KPIs. * Ensure services are delivered on time ...

Apps Associates

Service Delivery Manager

Acton, MA · On-site

Service Delivery Management : * Oversee the end-to-end delivery of services to clients located in the US time zone, ensuring adherence to SLAs and KPIs. * Ensure services are delivered on time ...

Meta

Edge Delivery Manager

Boston, MA

$135K/yr

The Edge Delivery Manager will be the primary contact for developing an implementation plan with key networks across North America which are based on a forecast and partnering with internal teams to ...

ATLVets Inc.

Technical Delivery Manager

Lowell, MA · On-site

$134.26 - $248.39/hr

The Technical Delivery Manager (TDM) is a senior leader within the Technical Services Unit (TSU) dedicated to the delivery of technically superior products and services, staff development and project ...

New Leaf Energy, Inc.

Project Delivery Manager

Boston, MA · On-site

$122K - $143K/yr

Position Summary The Project Delivery Manager serves as the execution engine for the Project Delivery team at New Leaf Energy. Operating as a senior individual contributor in a high-impact program ...

NextGenEnergyJobs

Project Delivery Manager

Boston, MA · On-site

$120 - $180/hr

The Project Delivery Manager serves as the execution engine for the Project Delivery team at New Leaf Energy. Operating as a senior individual contributor in a high-impact program management capacity ...

New Leaf Energy, Inc.

Project Delivery Manager

Lowell, MA · On-site

$122K - $143K/yr

Position Summary The Project Delivery Manager serves as the execution engine for the Project Delivery team at New Leaf Energy. Operating as a senior individual contributor in a high-impact program ...

Meta

Edge Delivery Manager

Boston, MA · On-site

Meta operates one of the largest Content Delivery Networks in the world. The Edge Production Infra & Connectivity team supports all connectivity for the.

Cognizant

Service Delivery Manager

Worcester, MA · On-site

$140 - $155/hr

We are seeking a Service Delivery Manager to lead large-scale IT Infrastructure, Hosting, Cloud, and Managed Services engagements. The ideal candidate will have strong client-facing experience, a ...

New

New Leaf Energy, Inc.

Project Delivery Manager

Lowell, MA · On-site

$122K - $143K/yr

Position Summary The Project Delivery Manager serves as the execution engine for the Project Delivery team at New Leaf Energy. Operating as a senior individual contributor in a high-impact program ...

Datavant

Service Delivery Manager

Boston, MA · On-site

$72K - $78K/yr

Lead Supervisors and frontline teams to deliver high-quality, compliant ROI services * Collaborate with Workforce Management (WFM) and own daily and weekly staffing plans, schedules, and productivity ...

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All JobsDelivery JobsDelivery Manager JobsDelivery Manager Jobs in Massachusetts

Delivery Manager information

See Massachusetts salary details

$33.9K

$90.9K

$182.9K

How much do delivery manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for delivery manager in Massachusetts is $90,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $125,600.00 per year, depending on experience, location, and employer.

What is a delivery manager?

A delivery manager works to prevent or resolve any issues or obstacles that may inhibit a team from delivering a product or service quickly. This career requires scrum master skills, specifically in using agile methodology tools to support a team that so that they can work efficiently and make changes rapidly. Other duties include leading production processes, prioritizing workflow tasks, and encouraging a productive work environment. In addition to for-profit companies, government departments and nonprofit organizations also hire delivery managers to streamline their operations. Qualifications vary depending on the company's industry, but delivery managers, in general, have excellent communication and organizational skills. Prior experience as a product or office manager is usually required for this job.

What does a delivery manager do?

A Delivery Manager oversees the planning, execution, and delivery of projects or services within an organization, ensuring they are completed on time and meet quality standards. They coordinate with cross-functional teams, manage stakeholder expectations, and remove obstacles that could impede progress. Delivery Managers are responsible for optimizing processes, managing risks, and facilitating communication to ensure successful delivery outcomes.

How does a delivery manager typically collaborate with cross-functional teams to ensure project success?

A Delivery Manager works closely with cross-functional teams—including developers, testers, business analysts, and stakeholders—to ensure everyone is aligned on project goals and timelines. They facilitate communication, remove roadblocks, and help prioritize tasks to keep the project moving forward. Regular stand-ups, sprint reviews, and status meetings are common practices to foster transparency and collective ownership. By maintaining strong relationships and open channels of communication, Delivery Managers help teams adapt to changes quickly and deliver high-quality outcomes.

What are the key skills and qualifications needed to thrive as a delivery manager, and why are they important?

To thrive as a Delivery Manager, you need strong project management skills, experience in agile methodologies, and a background in business or IT, often supported by a relevant degree. Familiarity with tools like Jira, Trello, and project management certifications such as PMP or Scrum Master are commonly required. Exceptional communication, leadership, and problem-solving abilities help Delivery Managers coordinate teams and manage stakeholder expectations effectively. These skills ensure timely, high-quality project delivery and alignment with organizational goals.

What is the difference between Delivery Manager vs Project Manager?

AspectDelivery ManagerProject Manager
Primary FocusOverseeing the delivery of products or services to clients, ensuring timely and quality deliveryPlanning, executing, and closing projects within scope, time, and budget
CertificationsPMP, Agile certifications, Scrum MasterPMP, PRINCE2, Agile certifications
Work EnvironmentClient-facing, cross-functional teams, often in IT or software developmentProject teams, internal departments, various industries including IT, construction, marketing
Key ResponsibilitiesManaging delivery timelines, coordinating teams, client communicationDefining project scope, managing resources, risk management

While both roles involve managing teams and processes, a Delivery Manager primarily focuses on the successful delivery of products or services to clients, ensuring quality and timeliness. A Project Manager concentrates on planning and executing specific projects within defined constraints. Understanding these differences helps in choosing the right career path or job role.

How much do delivery managers get paid?

Delivery managers typically earn a median annual salary ranging from $80,000 to $120,000, depending on experience, industry, and location. They often oversee project teams, coordinate logistics, and utilize management tools to ensure timely delivery of services or products.
More about Delivery Manager jobs

What are the most commonly searched types of Delivery jobs in Massachusetts?

The most popular types of Delivery jobs in Massachusetts are:

What are popular job titles related to Delivery Manager jobs in Massachusetts?

For Delivery Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Delivery Manager jobs in Massachusetts look for?

The top searched job categories for Delivery Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Delivery Manager jobs?

Cities in Massachusetts with the most Delivery Manager job openings:

Delivery Manager jobs near you
Infographic showing various Delivery Manager job openings in Massachusetts as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 78% In-person, and 22% Hybrid job distribution, with an average salary of $90,908 per year, or $43.7 per hour.

Solutions Delivery Manager

Benchling

Boston, MA • On-site

$150K - $200K/yr

Full-time

Posted 9 days ago

Job description

We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We're building an AI scientist for our customers. We can't do that if we haven't built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
The Solutions Delivery Manager is responsible for ensuring Benchling solution development, coverage, efficacy, quality, and enablement across the Customer Experience team. Operating at the intersection of our product suite and our customers, this dynamic role focuses on translating our product capabilities into effective solutions to match our customers' scientific use cases, and enabling the broader CX organization to operationalize around Benchling's best practices. Solutions Delivery Manager works cross-functionally with Benchling's build organization, as well as across the CX departments, to develop robust solutions that can deliver value to our customers, while improving internal knowledge and productivity.
Chemistry is one of Benchling's newest and most exciting product areas - unlocking an entirely new group of companies, scientists, and science to be done on Benchling. This role will help navigate a budding product area through to market adoption, partnering closely with internal product, enablement, and delivery teams, while working directly with customers to build trust and help shape our vision in this space.
Successful Solutions Delivery Managers will harness the knowledge and experience Benchling has gained across thousands of customer engagements, and leverage previous and learned experience to serve as an expert across scientific domains and modalities served by Benchling. They will develop, and continuously improve our solutions as both the science and Benchling product capabilities evolve. A successful candidate will be comfortable working across teams and systems, often with no existing guidance or playbook, to deliver impactful solutions and value aligned with our department and team goals.
RESPONSIBILITIES
Including, but not limited to:
  • Navigate a budding product area through to market adoption - partnering with internal product, enablement, and delivery teams, while working directly with customers to build trust and shape our vision in this space
  • Serve as a key advisor on customer accounts as an expert in the scientific and product space
  • Deliver services and oversee services engagements to ensure high quality solution and delivery
  • Build a roadmap of solution assets to deliver impactful solutions to the broader CX organization
  • Build and maintain solution assets, such as best practices documents
  • Train and educate the broader CX organization through various means (e.g. create documentation, drive enablement initiatives, refresh solutions, advise on customer engagements, etc.)
  • Collaborate across CX departments to reflect customer learnings into solution assets
  • Operationalize Benchling's new product introduction motions to deliver new product insights
  • Work cross-functionally with Sales, Marketing, and Strategy teams to align on product value and customer messaging
  • Learn existing and new verticals that Benchling services

QUALIFICATIONS
  • Scientific and Benchling Knowledge
    • Fluency in medicinal chemistry or PD chemistry, ideally both
    • Fluency in a chemistry-focused lab informatics tool
    • Knowledge of Benchling's Platform and solutions, and technical proficiency with Benchling products is preferred
  • Customer Readiness
    • Experienced customer experience professional with a strong track record in overseeing the success of customer engagements
    • Superior customer service skills - the ability to be empathetic, accurate, resourceful, and conscientious with a sense of urgency
  • Problem Solving and Collaborative Success
    • Excellent oral and written communication skills to work effectively with others both inside and outside departmental boundaries, at remote locations and/or outside the company
    • Demonstrate ability to analyze and resolve complex problems and rapidly assimilate new knowledge and information
    • Flexible and able to adjust on the fly to new demands; a high sense of urgency, tendency towards action, and comfortable working through ambiguity to independently make progress on individual and team goals
  • Experience and Educational Requirements
    • 6+ years of lab experience in medicinal chemistry, PD chemistry, or a closely related field
    • 2+ years experience in customer service or customer-facing roles
    • Bachelor's degree in chemistry, or life sciences related field is required (biology, microbiology, genetics, biotechnology, neurology, etc.)
    • Ph.D. in chemistry is preferred

HOW WE WORK
We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).
#LI-Hybrid
#BI-Hybrid
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

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