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Delivery Manager Jobs in Springfield, MA (NOW HIRING)

iTalent PLUS

Client Delivery Manager

Blandford, MA · On-site

Client Delivery Manager Our client is seeking an experienced Client Delivery Manager to join their Client Delivery team. This role is strictly reserved for candidates with demonstrable experience ...

Ace Stack

Service Delivery Manager

Hartford, CT · On-site

Service Delivery Manager Loc: New York, NY / New Jersey, NJ / Connecticut, CT Fulltime or permanent The Service Delivery Head will be responsible for driving revenue growth, account expansion, and ...

SHI

Service Delivery Manager

Hartford, CT · On-site

Job Summary The Service Delivery Manager (SDM) is an individual contributor role that supports our Expert Support customers in SHI Services/Managed Services. The SDM is responsible for the day-to-day ...

FAVARH

Digital Product Delivery Manager

Hartford, CT · On-site

$149K - $198K/yr

The Lead Digital Product Delivery Manager defines product strategy at the channel level and sets the standard for product delivery excellence across the organization. This role operates as a senior ...

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All JobsDelivery Manager JobsDelivery Manager Jobs in Springfield, MA

Delivery Manager information

See Springfield, MA salary details

$30.9K

$82.9K

$166.9K

How much do delivery manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for delivery manager in Springfield, MA is $82,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $114,600.00 per year, depending on experience, location, and employer.

What is the difference between Delivery Manager vs Project Manager?

AspectDelivery ManagerProject Manager
Primary FocusOverseeing the delivery of products or services to clients, ensuring timely and quality deliveryPlanning, executing, and closing projects within scope, time, and budget
CertificationsPMP, Agile certifications, Scrum MasterPMP, PRINCE2, Agile certifications
Work EnvironmentClient-facing, cross-functional teams, often in IT or software developmentProject teams, internal departments, various industries including IT, construction, marketing
Key ResponsibilitiesManaging delivery timelines, coordinating teams, client communicationDefining project scope, managing resources, risk management

While both roles involve managing teams and processes, a Delivery Manager primarily focuses on the successful delivery of products or services to clients, ensuring quality and timeliness. A Project Manager concentrates on planning and executing specific projects within defined constraints. Understanding these differences helps in choosing the right career path or job role.

What are the key skills and qualifications needed to thrive as a Delivery Manager, and why are they important?

To thrive as a Delivery Manager, you need strong project management skills, experience in agile methodologies, and a background in business or IT, often supported by a relevant degree. Familiarity with tools like Jira, Trello, and project management certifications such as PMP or Scrum Master are commonly required. Exceptional communication, leadership, and problem-solving abilities help Delivery Managers coordinate teams and manage stakeholder expectations effectively. These skills ensure timely, high-quality project delivery and alignment with organizational goals.

What does a Delivery Manager do?

A Delivery Manager oversees the planning, execution, and delivery of projects or services within an organization, ensuring they are completed on time and meet quality standards. They coordinate with cross-functional teams, manage stakeholder expectations, and remove obstacles that could impede progress. Delivery Managers are responsible for optimizing processes, managing risks, and facilitating communication to ensure successful delivery outcomes.

How does a Delivery Manager typically collaborate with cross-functional teams to ensure project success?

A Delivery Manager works closely with cross-functional teams—including developers, testers, business analysts, and stakeholders—to ensure everyone is aligned on project goals and timelines. They facilitate communication, remove roadblocks, and help prioritize tasks to keep the project moving forward. Regular stand-ups, sprint reviews, and status meetings are common practices to foster transparency and collective ownership. By maintaining strong relationships and open channels of communication, Delivery Managers help teams adapt to changes quickly and deliver high-quality outcomes.

How much do delivery managers get paid?

Delivery managers typically earn between $70,000 and $130,000 annually, depending on experience, industry, and location. They often oversee project teams, coordinate logistics, and require strong leadership and communication skills. Salaries can vary based on company size and specific responsibilities.

What is the highest paying delivery job?

The highest paying delivery jobs are often held by delivery managers or logistics directors in large companies, earning six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of supply chain management or logistics software. Entry-level delivery positions generally offer lower pay compared to managerial or specialized roles in the delivery industry.

What Is a Delivery Manager?

A delivery manager works to prevent or resolve any issues or obstacles that may inhibit a team from delivering a product or service quickly. This career requires scrum master skills, specifically in using agile methodology tools to support a team that so that they can work efficiently and make changes rapidly. Other duties include leading production processes, prioritizing workflow tasks, and encouraging a productive work environment. In addition to for-profit companies, government departments and nonprofit organizations also hire delivery managers to streamline their operations. Qualifications vary depending on the company's industry, but delivery managers, in general, have excellent communication and organizational skills. Prior experience as a product or office manager is usually required for this job.

Is delivery manager a good role?

A delivery manager oversees the planning, execution, and delivery of projects, ensuring teams meet deadlines and quality standards. It is a role that requires strong leadership, communication, and project management skills, often involving tools like Agile or Scrum methodologies. The position can offer career growth and competitive compensation, especially in industries like IT, logistics, and manufacturing.

What is the role of a delivery manager?

A delivery manager oversees the planning, execution, and delivery of projects or services within an organization. They coordinate teams, manage timelines, ensure quality standards, and communicate with stakeholders to meet client requirements and project goals. Strong leadership, project management skills, and familiarity with methodologies like Agile or Scrum are essential for this role.
More about Delivery Manager jobs
What are the most commonly searched types of Delivery jobs in Springfield, MA? The most popular types of Delivery jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Delivery Manager jobs? Cities near Springfield, MA with the most Delivery Manager job openings:
Delivery Manager jobs near you
Infographic showing various Delivery Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 61% Full Time, 35% Part Time, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $82,949 per year, or $39.9 per hour.

Client Delivery Manager

iTalent PLUS

Blandford, MA • On-site

Other

Posted 4 days ago

Job description

Client Delivery Manager

Our client is seeking an experienced Client Delivery Manager to join their Client Delivery team. This role is strictly reserved for candidates with demonstrable experience within the card payments industry. Candidates without direct experience in card issuing, merchant acquiring, payment processing, card schemes, or related payment technologies will not be considered. The successful candidate will be responsible for managing the end-to-end delivery of projects, releases, and client initiatives within a card payments environment. Acting as the primary link between customers, business stakeholders, and technical teams, the Client Delivery Manager will ensure successful delivery outcomes while maintaining strong client relationships and governance processes. This is a highly client-facing, hands-on position requiring extensive card payments expertise, delivery management experience, and the ability to coordinate multiple stakeholders across business and technical functions.

Key Responsibilities
  • Manage the end-to-end delivery of projects, releases, and client initiatives for a portfolio of card payments clients.
  • Lead client discovery sessions, requirements workshops, and solution refinement discussions.
  • Oversee delivery governance, project timelines, risks, dependencies, and resource coordination.
  • Perform impact assessments across systems, integrations, operational processes, and technical environments.
  • Work closely with Product, Engineering, Quality Assurance, Operations, and Project Management teams to ensure successful delivery outcomes.
  • Analyse APIs, file specifications, payment messaging formats, and transaction processing flows, including ISO 8583.
  • Monitor delivery progress and proactively manage risks, blockers, and escalations.
  • Act as the primary escalation point for clients, ensuring issues are resolved efficiently and professionally.
  • Build and maintain strong long-term relationships with customers and key stakeholders.
  • Support release planning, deployment activities, and change management processes.
  • Lead client workshops, governance meetings, and stakeholder reviews both remotely and on-site.
  • Identify opportunities to improve delivery processes, operational efficiency, and customer outcomes.
Mandatory Requirements
  • Minimum 8 years of experience within the card payments industry.
  • Proven hands-on experience within card issuing, merchant acquiring, payment processing, card schemes, or related payment technology environments.
  • Strong background managing delivery, implementation, or client-facing projects within acquiring environments.
  • Demonstrated experience overseeing complex projects involving multiple stakeholders, technical teams, and third-party providers.
  • Strong understanding of payment ecosystems, transaction lifecycles, settlement processes, and card payment platforms.
  • Experience conducting impact assessments, release planning, and delivery governance activities.
  • Ability to lead client engagements, workshops, steering committees, and escalation management processes independently.
  • Strong technical understanding of APIs, payment messaging protocols, transaction processing systems, and integrations.
  • Experience analysing payment flows and transaction-related data.
  • Excellent communication, stakeholder management, and relationship-building skills.
  • Fluent English, both written and spoken.
Preferred Qualifications
  • Degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.
  • Experience working with payment processors, acquirers, issuers, fintechs, or card scheme environments.
  • Knowledge of scheme compliance requirements and payment regulations.
  • Experience delivering projects across international markets.
  • Willingness to travel internationally when required.
Location Requirements

Candidates must either:

  • Be based in Malta and available to work in a hybrid environment; or
  • Be based in Eastern Europe or Turkey and available to work remotely.
What Success Looks Like
  • Successful delivery of projects and releases within agreed timelines and quality standards.
  • Strong client satisfaction and relationship management.
  • Effective management of delivery risks, dependencies, and escalations.
  • Clear alignment between customer requirements and technical delivery.
  • Successful coordination across Product, Engineering, Operations, and Project Management teams.
  • Continuous improvement of delivery processes and governance standards.
What Our Client Offers
  • The opportunity to join a leading international payments technology organisation.
  • Exposure to complex card payments programmes and enterprise clients.
  • A highly specialised payments environment with strong technical teams.
  • Career progression opportunities within a growing organisation.
  • Flexible working arrangements depending on location.
  • The chance to work on large-scale payment processing and acquiring solutions used globally.

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