Altus is a full-service fire and life safety services platform. We offer a complete suite of solutions, from the design, engineering, installation, and servicing of state-of-the-art fire and life safety systems to training, consulting, crisis management and business continuity services.
ePro Services, part of the Altus Fire & Life Safey family of companies, located in Marengo, Ohio is looking for an Administrative & Operations Coordinator to join our team!
We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our team members.
Hourly Rate: $23.00 -$26.00 / hour
ResponsibilitiesOffice & Customer Support- Assist with answering incoming phone calls
- Provide professional customer interaction and call routing
- Support message taking and internal communication flow
Payroll & Administrative Support- Assist with payroll-related data entry and verification
- Maintain confidentiality of employee records
- Maintain customer agreements and renewals
Scheduling & Coordination- Assist with technician scheduling and dispatch support
- Support coordination of service calls, inspections, vendors, portal compliance and follow-ups
Safety & Compliance (OSHA Recordables)- Assist with tracking OSHA Recordable incidents
- Assist FSI Safety Officer in maintaining documentation and internal safety records
- Support compliance reporting and administrative follow-up
Accounts Receivable - Assist with invoicing customers, past due notices
- Collections via phone and email
- Coordinate with management on reporting accuracy
Procurement & Office Support- Order employee uniforms / clothing as directed
- Purchase miscellaneous office supplies
- Assist with vendor coordination when needed
Employee & Office Support Functions- Support internal office administrative needs
- Assist management with miscellaneous operational tasks
Required Skills- 2+ years relevant experience; administrative, coordination, or operational experience, particularly in service, construction, project coordination, or similar environments.
- Strong organizational & multitasking ability
- Attention to detail and accuracy
- Professional communication skills
- Comfort handling confidential information
- Strong computer proficiency (Microsoft Office / excel)
- Ability to work in a fast-paced service environment
Hourly Rate: $23.00 -$26.00 / hour