Host/Hostess T

JACKMONT HOSPITALITY INC

Upper Marlboro, MD

Full-Time

Job Description

TGI Friday's # 2151

1101 Shoppers Way

Upper Marlboro, MD 20774

301-324-2017

HOST/ HOSTESS

Role Purpose

To present a positive first impression of TGI Friday’s friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave.

Key Responsibilities & Accountabilities

Greet incoming and departing Guests warmly
Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff.
Promptly answer incoming calls to the restaurant and provide appropriate service.
Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Entertain the wait with Fun, Food and Beverage.
Tend to special Guest needs and requests.
Following all relevant brand standards for service
Food, Beverage and Experience.