Research Coordinator

Position: Research Coordinator

Program: Research

Department: Health Services

Reports to: Program Director

Compensation: $72,614 Annually

Status: 100%, Full-Time, Regular, Exempt

Probation: 180 days

Benefits: Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan

Center’s Mission:

Building a world where LGBT people thrive as healthy, equal, and complete members of society.

DEPARTMENT SUMMARY: The Los Angeles LGBT Center’s Department of Health Services is one of the nation’s largest and most experienced providers of LGBTQ-specialized primary care and related services. Our mission to help LGBTQ people lead healthier, happier lives is supported by our comprehensive array of client-centered services including primary care, mental health, psychiatry, sexual health, pharmacy, case management, nutrition, clinical research, housing services and a food pantry. The Center is one of a handful of Federally Qualified Health Centers in the nation specializing in serving LGBTQ people.

JOB SUMMARY: Under the direct supervision of the Director of the Research Program the Clinical Research Coordinator is responsible for clinical protocol implementation, including but not limited to recruitment; retention; study visits; study documentation, administration, specimen collection, processing, and shipping; research database entry; and other related duties. Specific Research Coordinator assignments will focus on particular functions and duties.

ESSENTIAL FUNCTIONS:

• Participate as a member of the Clinical Research Program Team.

• Communicate with research team to implement study protocols as directed.

• Adhere strictly to protocol procedures.

• Conduct all phases and elements of study visits.

• Perform phlebotomy, collect biomedical specimens, process, store and ship study specimens.

• Communicate and interact with Health Services staff in support of study scheduling, recruitment, implementation, and retention.

• Maintain timely clinical and study records (hard copy and electronic) in compliance with good clinical practice guidelines.

• Demonstrate knowledge of and compliance with Research and Health Services Policies and Procedures.

• Participate in quality control and quality monitoring activities on assigned study.

• Maintain at all times the strict confidentiality of study related records.

• Maintain careful compliance with federal guidelines (21 CFR part 50, Protection of Human Subjects and FDA 45 CFR part 46), Institutional Review Board (IRB) standards, FDA guidelines, and Good Clinical Practice in all study activities.

• Assist in development of recruitment and outreach activities including: design and support of social media advertising and study promotion, attendance at community meetings and events, recruitment plan with departments and programs internal to the Center; collaboration with other community-based organizations.

• Assist new colleagues and volunteers as needed.

• Participate in the development of data collection tools, creation of study documents, and tracking systems.

• Maintain specimen logs, temperature logs, shipping manifests, and all related study documentation related to specimens.

• Maintain supply inventory and ensure supplies are available in exam rooms, lab, etc.

• Respond promptly to communications and requests from external study sponsors, monitors, all levels of personnel related to current research projects.

• Attend weekly research team meetings, departmental, all-staff meetings, and other meetings as assigned.

• Maintain current research certifications and trainings as required.

• Other duties as assigned.

JOB QUALIFICATIONS AND EXPERIENCE:

• Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people.

• A passion for the Center’s work and its mission to make the world a better place for LGBTQ people.

• Minimum 1 year of relevant clinical, community, or research experience or combination or minimum 3 years of education in related field.

• Phlebotomy license or certification preferred.

• Phlebotomy and laboratory processing skills preferred.

• Strong interest in LGBTQ health clinical research.

• Awareness of research ethics and guidelines preferred.

• Ability to meet deadlines and coordinate multiple concurrent projects.

• Excellent organizational and planning skills.

• Superior computer skills and knowledge including word processing, database operations, spreadsheets, and other software systems.

• Strong writing skills.

• Superior interpersonal communication skills.

• Evening and weekend work required occasionally for outreach/recruitment activities.

• Ability to work independently with minimal supervision.

• HIV testing and counseling certification for State of California preferred.

• Bilingual skills, a plus (English/Spanish fluency preferred).

• Access to reliable transportation and the ability to be insured.

• Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.

The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, national origin, sexual orientation, gender identity and expression, sex, pregnancy, childbirth and related medical conditions, religion, disability, age, military or veteran status, including status as a victim of domestic violence, assault or stalking, genetic information (including family medical history), political affiliation or activities, medical or health conditions, and marital status.

The Center has implemented a policy requiring all staff to be up-to-date with COVID-19 vaccinations as a condition of employment, subject to applicable federal, state and local laws. For more information, please contact jobs@lalgbtcenter.org