HVAC Service Technician

About Us:

Ragano Heating and Air Conditioning has been a cornerstone of the Schaumburg community and its surrounding areas for over three decades. As a family-owned enterprise, we've built our reputation on a foundation of trust, reliability, and genuine care for our clients. Our commitment to treating each client like family is not just a mission statement; it's the essence of who we are.

With a legacy of excellence, we take pride in the glowing ratings and reviews we've earned from our satisfied customers. Their satisfaction is our ultimate reward, driving us to continually exceed expectations.

But at the heart of our success lies our dedicated team. We recognize that our growth and innovation are fueled by the hard work and unwavering support of every member of our close-knit family. Together, we embrace a culture of continuous learning and development, valuing each opportunity for on-the-job training and personal growth.

At Ragano Heating and Air Conditioning, we don't just provide heating and cooling solutions; we cultivate an environment where both our clients and our team members thrive. Join us on our journey as we continue to raise the bar for excellence in our industry, one satisfied client and one empowered team member at a time.

Duties and Responsibilities:

• Travel to residential homes on a daily basis as scheduled
• Perform consultations with customers and be able to assess their needs in a timely, and respectful manner
• Troubleshoot current HVAC system issues
• Conduct performance tests with specialized tools
• Repair damaged HVAC systems
• Perform annual maintenance on HVAC system
• Sell ongoing maintenance contracts to current customers
• Be able to operate our field management software to process paperless invoices
• Maintain accurate inventory of all equipment and HVAC resources

Requirements:

• HVAC schooling & experience required
• Diagnostic service experience is a plus
• Must have a basic knowledge of hand tools, sheet metal tools, & a volt meter
• Valid driver’s license and clean driving record
• Trustworthiness is a must!
• Must have a friendly and respectful attitude on every job site
• Provide excellent relationship-based customer service to our clients
• Able to maintain a safe working environment
• Competent skill level in repair of HVAC products
• Thorough knowledge of different brands of equipment
• Must be able to work well and take direction from other team members
• Ability to learn how to operate our field management system
• Must be able to be on a rotating on-call schedule on weekdays, weekends, holidays

Benefits:

• Company vehicle provided (depending on candidate's location)
• Paid vacation time
• Paid holidays
• Retirement plan
• Medical/Dental Insurance Available
• Rotating holiday schedule
• Flexible schedule
• Overtime available
• On the job-training
• Advanced tools provided
• Many opportunities to be sent to continuing education HVAC courses
• Working with an awesome team!