Clinical Care Specialist

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping people in our community?

Apply to be a Clinical Care Specialist today!

What will your day look like?

At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role.

As a Clinical Care Specialist at Horizon, you will…

• Provide various forms of care coordination by relaying medication statuses with patient/counselor and following up on completion of releases, paperwork, and status update reports, and/or applications.
• Secure insurance authorizations as required for medications, alternate care levels, etc. Conduct toxicology tests with patients
• Respond to walk-ins presenting at the clinic in crisis situations.

• Review and flag patient records to ensure required updates are prepped and/or made timely.
• Successfully complete internal training and credentialing process to perform approved clinical services such as educational and process group activities.
• Ability to relate to mentally ill or chemically dependent individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner.
• Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications.
• Complete records requests (disability requests/attorney requests/patient request, etc). This may vary by clinic.
• Monitors clinical and non-clinical data via internal Electronic Health Record (EHR), internal dashboards and reports, as well as and regional informational health systems.
• Provide support and triage to patients relative to importance of following up with behavioral health and medical providers, as appropriate.
• Help offer support to patients being seen for medication only services
• Support the clinical treatment team including providers and clinicians including follow up and outreach for engagement purposes.
• Assist with monitor for quality insurance of required FBOP and FP documents due at the end of the month.
• Assist with Crisis calls and follow up from Hospital visits.

Why choose Horizon to build your career?

Besides the fact that we’ve been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference!

What we offer that you’ll love…

• Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
• Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
• Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
• Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
• Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
• PTO & Holidays: We believe self-care is essential. Combined with holidays, you’ll earn up to 22.5 paid days in your first year. By your 3rd anniversary, that's almost doubled with up to 37.5 paid days off!

What makes you a great candidate?

We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:

• Bachelor's degree preferred.
• Associate's degree with 3 years of experience in the behavioral health field
• High school diploma with 6 years of experience in the behavioral health field

Location

This opening is for our 77 Broadway, Buffalo NY clinic!

Hours

This position is full-time, Monday-Friday with at least one evening shift until 7:00pm.

Compensation

Horizon is consistently evaluating our compensation and benefits packages to ensure we remain competitive. The pay range for this position is $19.10-$21.00. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.

Horizon DEIB Statement

Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all.

Disclaimer

Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.

This information is intended to provide a general overview of the position; it is not a full job description.