Agent Relations Specialist

Agency Relations Specialist

Company Overview: South Shore Insurance Underwriters (SSIU) is a leading digital Managing General Agency (MGA) specializing in connecting property and casualty agents with a diverse group of A-rated carriers. Founded in 2013, SSIU leverages cutting-edge technology to provide a seamless and efficient experience for agents in the rapidly evolving insurance landscape. Our commitment to excellence and growth has positioned us as a trusted partner in the industry.

Key Responsibilities: As an Agency Relations Specialist at SSIU, you will play a crucial role in managing relationships with our valued agency partners. Your responsibilities will include:

• Conducting regular office visits with agents to strengthen collaborative partnerships.
• Hosting quarterly meetings to review and discuss agency key performance indicators (KPIs).
• Initiating effective communication strategies, including calls, emails, and informational materials, for new product launches. This includes conducting webinars for quoting and binding instructions.
• Facilitating monthly training calls on our web-based portal, providing comprehensive guidance on its functionalities to enhance user efficiency.
• Serving as the primary point of contact for new agents, ensuring a smooth and efficient onboarding experience.
• Managing the offboarding process for agents leaving the agency network.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field preferred.
• Proven experience in agency relations or a similar role within the insurance industry preferred.
• Exceptional communication and interpersonal skills.
• Strong organizational and project management abilities.
• Familiarity with insurance products and industry trends.
• Willingness to travel for occasional office visits.

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional development and career advancement.
• A collaborative and inclusive work environment within a rapidly growing digital MGA.

How to Apply: If you are a results-driven professional with a passion for fostering strong agency relationships in the digital insurance landscape, we invite you to apply for the position of Agency Relations Specialist at SSIU.