Optician

My Eyelab

Atlanta, GA

Expired: over a month ago Applications are no longer accepted.

$24 to $29 Hourly (plus commission)
Full-Time

Job Description

My Eyelab - Atlanta is looking for Licensed Opticians for their following stores:

Athens , Buford, Cartersville, Dunwoody, Dawsonville, Brookhaven, Smyrna and Fayetteville.

MAJOR DUTIES & RESPONSIBILITIES

Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect. Shows urgency in providing service to customers & satisfying their needs.
Custom fits glasses & precisely places prescription in lenses.
Acts as a leader in optical acumen that provides a voice for associates.
Takes & records measurements, adjusts or fits eyewear correctly, thorough & exact in details; ensures finished eyewear meets standards & customer requirements.
Attracts new customers.
Explores the needs & priorities of customers by asking open-ended questions.
Is attentive to details, asks follow up questions for clarity, reads verbal/non-verbal cues; reviews prescriptions & identifies special needs, consults with Optician as needed.
Assists co-workers with difficult or complex areas of product needs & prescriptions.
Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume.
Anticipates problems; explores underlying reasons for customer issues; strives to develop long-term solutions to problems & ensures customers are satisfied & expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
Possesses the ability to multi-task, prioritize & manage time with competing priorities.
Commits to delivery date & time seeks feedback & asks for referrals.

Takes pride in the store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control.
Informs management of safety opportunities; demonstrates safe work practices.
Possesses a can-do spirit & a strong drive for results; self-motivated with a desire for continual learning & improvement.
Adheres to company policies & procedure, including but not limited to discounts, promotions & inventory management.
Additional duties may be assigned as needed (i.e. customer calls, dispensing eyewear, etc.).
Maintains proper dress code

BASIC QUALIFICATIONS

High School graduate or equivalent
State Licensure
Optical dispensing experience
Strong customer service skills: communicator, listener & team builder
Knowledge of current store merchandise
Embrace new technology & change
Previous customer service & retail experience

Why Work Here?

We are the Fastest Growing Optical Retailer in the Country right now

We are Leaders in Eye Care My Eyelab first opened its doors in 2013 serving the Jacksonville community in Florida. Its fresh, contemporary look and technology-based experience make finding the perfect eyewear fun. Since 2016, My Eyelab has led the optical industry in ocular telehealth by leveraging our proprietary innovative software technology to provide patients with a state-of-the-art eye exam that is safe, reliable, and affordable. At My Eyelab, we design our own frames and work directly with eyewear manufacturers to pass significant savings on to you. We carry unique styles and designer brands with over 2,000 frames to choose from for Women, Men’s, and Kids, including all the top contact brands. We use the latest technology and computer automated machinery in our optical lab. Our lab technicians cut, polish, and grind lenses to customize every pair. The lenses are assembled and mounted into the frames the customer has chosen. The glasses then receive a quality assurance check before being delivered to the store, ready for customer pick-up. Our customers are our top priority. My Eyelab’s knowledgeable and friendly team is dedicated to helping you find your perfect fit and guiding you through the process for the best experience. We are continually expanding our locations to provide our convenient services near you. Keep an eye out for a new My Eyelab store in your area! Vision We believe in modernizing the eye care experience for all people. Mission Making eye care easy. Values I Integrity We see integrity as building a foundation of trust with our customers, employees, and stakeholders by communicating honestly, ensuring consistency, and delivering on our commitments. C Collaboration We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas. A Accountability We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results. R Respect We see respect as prioritizing human relationships, being present, and connecting with transparency, and empathy. E Empowerment We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.