Manager Valet Parking - Town Center at Boca

As a family owned and operated business, 12 Oaks Services has been proudly providing valet and parking service for more than 15 years. We are a fun and flexible company to work with and look forward to potentially having you on the team!

We are seeking an experienced valet manager at Town Center at Boca in Boca Raton, FL to lead and develop the valet team. VWe provide first-class parking services and seek friendly, outgoing individuals with a desire to create a guest experience that exceeds the guest's expectations. As the valet manager, you will have oversight of the entire operation.

Parking management experience is required
Pay range is based on an average hourly wage of $18 plus tips

Job Duties:

• General oversight of the entire operation
• Lead a team of valets with a focus on operational and customer service excellence while fostering a productive, cooperative, and inclusive working environment to maximize morale, productivity, and efficiency/effectiveness
• Develop and maintain a positive working relationship with hotel management
• Create and maintain staff schedules
• Conduct interviews and hire associates as needed
• Immediate response to reports of accidents, incidents or safety concerns
• Conduct coaching, counseling and terminations when appropriate, and ensure accountability in meeting performance expectations
• Training team members in customer service, safety, and inclusion
• Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies and procedures to achieve overall objectives
• Maintain a courteous and professional working relationship with all guests, partners, company subordinates, fellow associates, supervisors, and managers
• Perform other related duties as assigned.

Requirements:

• Candidate must have prior hotel valet experience
• Candidate must have a valid driver's license
• Candidate must be at least 18 years of age
• Candidate must have a clean motor vehicle record

12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.