Quality Engineer - 20423

Job Description

Our manufacturing client in the Holland/Zeeland, MI area is seeking a sharp Customer Quality Engineer for direct hire.

This position will involve:

• Coordinate customer concern responses including initial contact, containment, root cause analysis, action item follow-up, completion of corrective action reports, and ensuring customer satisfaction.
• Lead cross-functional problem-solving teams to implement robust corrective actions.
• Work with Program Managers to support new product launches for assigned customers.
• Understand customer-specific requirements & integrate them into our client's Quality Management System (QMS).
• Perform print reviews for new product introductions and significant engineering changes.
• Support the development and submittal of PPAPs for assigned focus areas.
• Lead the development of inspection plans and criteria for new products and engineering changes.
• Support product quality on the floor in conjunction with the Production Quality Engineers (PQE).
• Actively support departmental, plant level, and corporate key metrics to accomplish meeting the annual strategic plan.
• Investigate and process ECRs including coordination of data, negotiation/approvals, and advanced quality planning for product changes.
• Participate in the compliance of our Quality Management System by being an Internal Auditor.
• Assist in evaluating and improving quality systems & procedures.
• Coordinate with suppliers in conjunction with the supplier quality engineer (SQE) to address outside processes that impact customer quality.

Job Requirements

• A Bachelor's degree in quality, manufacturing or engineering or equivalent combination of education and/or experience.
• 5 years of experience working in a quality role in a manufacturing environment. (CQE experience preferred)
• Strong computer skills (MS office, Mini-Tab etc.).
• A working understanding of Geometric Dimensioning and Tolerancing (GD&T).
• A working knowledge of both Descriptive (mean, range, standard deviation, control charts etc.) and Inferential Statistics (sampling, capability, distribution, fit analysis, probability, etc.) to drive decision making.
• Training & experience applying formal problem solving methodologies & tools.
• Experience & functional competency in metrology.
• Automotive APQP & PPAP experience.
• Experience in the metal stamping industry.
• ISO/TS experience including system auditing.