Residential Lending Officer

• Meet with potential customers to evaluate their financial background and homeownership goals

• Recommend the mortgage plans that best align with customers’ backgrounds and needs, drawing on research and personal expertise

• Collect the financial documents and information needed to complete a mortgage application, performing research and conducting interviews as needed, and ensure that all information is complete and accurate

• Resolve any application issues

• Keep an open line of communication with applicants throughout the process, providing updates and answering any questions that arise

• Keep customers up to date on the status of their application.

• Work collaboratively with loan processors and underwriters

• Handle sensitive and/or confidential information professionally and discreetly

SPECIFIC SKILLS REQUIRED

This list of duties is not intended to be all- inclusive and may be expanded to include other duties that may be deemed necessary by management from time-to-time. The Bank reserves the right to modify, interpret, or apply the job description in any way the company desires and that the job description is not a contract for employment. All employment is “at will”. Also, employee is expected to have knowledge of and adherence to Bank policies and procedures. The employee complies with state and federal regulations and specific BSA/AML related regulations and all information security related regulations.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

EEOC Statement: WSB provides equal employment opportunity to all individuals regardless of their race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.