Casualty Claims Adjuster

We are located in Boston, but you can work from your home in this telecommuting position following a training period in our Boston office.

Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers. Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs.

Through our supportive career, educational and family policies, we enable our employees to be their best. We respect the balance of work and leisure by offering flexible, hybrid schedules and a 37.5 hour workweek. Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district.

Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more!

You will be responsible for the fair and accurate disposition of the Company’s most complex casualty claims through investigation, evaluation, and settlement or recommendation within the authority level granted by the Territorial Claim Manager.

Responsibilities

• Interprets and determines policy coverages under the personal lines and commercial lines classifications
• Investigates, analyzes, and evaluates liability and damages
• Develops and maintains case files that document all actions
• Establishes adequate and timely reserves in accordance with company guidelines
• Provides equitable evaluations and settlements through negotiations
• Directs and monitors defense counsel in the handling of cases in litigation, through conclusion by trial or settlement
• Identifies, investigates, and refers potential fraudulent claims to SIU
• Answers questions and resolves problems within established levels of authority
• Provides excellent customer service
• Assists in training and provides a resource to adjusters
• Performs other activities as required

Qualifications

• College degree or commensurate casualty claims experience required
• 5+ years of experience handling MA auto bodily injury claims required
• Commercial Auto and/or Multiple State Claims experience preferred
• Significant mediation and litigation experience required