Production Technician

Production Technician

TSS is actively seeking a highly motivated and dynamic individual to join our team in Round Rock, TX, as a Production Technician. This role will involve you playing a critical role in the installation and configuration of server racks and network equipment. The ideal candidate will have experience with hardware installation, cable management, and troubleshooting of IT infrastructure equipment. This individual will also be responsible for collaborating with other team members and leadership to achieve production targets while maintaining our unwavering commitment to high-quality standards. As a Production Technician, you will be accountable for conducting routine maintenance, diagnosing equipment issues, and providing feedback to leadership to ensure the continuation of the production process. The ideal candidate should possess effective communication and problem-solving skills in addition to the necessary manufacturing-related technical capability. You should have a track record of working successfully in a team environment and be able to work with minimal supervision. The Production Technician role presents an exciting opportunity for individuals who are passionate about production processes (e.g., rack integration) and committed to achieving high-quality standards. If you believe you meet the requirements outlined and are prepared for an exciting career journey, then we encourage you to apply for this position and join our team.

About TSS

TSS designs, deploys, equips, and manages data centers and other technology environments for enterprise companies, colocation providers, and technology company partners. With the increasing proliferation of data, IT environments must become highly responsive engines that adapt to market changes and technology evolution. We encourage initiative, creativity, and innovation, and there is plenty of room to grow with TSS as we expand our team and service offerings.

We deliver an unmatched set of integration capabilities across the data center lifecycle, reducing risk, complexity, and cost for our customers. Whether it’s a single rack, a modest server room, a multi-million-dollar purpose-built data center, or a high-density modular computing environment, we help our customers design, build, operate, maintain, relocate, refresh, and take back their end-user/client and enterprise systems including the mission-critical facilities they are housed in.

Responsibilities

• Effectively partnering with operations leads and supervisors to facilitate the continuation of production processes.
• Ability to comprehend and execute instructions with utmost precision and accuracy.
• Capable of installing servers and switches into racks.
• Perform multiple aspects of the systems integration processes.
• Operate production machinery and equipment according to standard operating procedures (SOPs) to ensure the timely and efficient production of goods, e.g., pallet jack.
• Routine support of maintenance tasks on production equipment, including cleaning, lubricating, and replacing worn parts to prevent breakdowns and ensure optimal performance.
• Identify and troubleshoot equipment malfunctions or operational issues to minimize downtime and maintain productivity levels.
• Monitor production processes to ensure adherence to quality standards and specifications.
• As assigned, maintain accurate records of production activities, equipment maintenance, and quality control measures.
• Adhere to safety protocols and procedures to create a safe working environment for yourself and your colleagues, reporting any safety hazards or incidents promptly.
• Work closely with other members of the production team, including supervisors, quality control personnel, etc., to optimize production processes and resolve issues as they arise.
• Identify opportunities for process improvements or efficiency gains, proposing solutions to leadership to enhance overall productivity and quality of given the opportunity.

Skills

• Technical proficiency
• Team collaboration
• Ability to troubleshoot
• Adaptability
• Problem-solving
• Attention to detail
• Quality assurance
• Cross-functional collaboration
• Safety compliance awareness and adherence
• Customer focused
• Effective communication skills
• Exceptional work ethic and schedule adherence

Qualifications

• High school diploma or equivalent; additional technical education or certification in a related field preferred.
• Proven experience working in a manufacturing or production environment, preferably in a similar role.
• Strong mechanical aptitude and problem-solving skills, with the ability to troubleshoot equipment issues effectively.
• Familiarity with safety protocols and regulations governing manufacturing operations.
• Good communication skills and the ability to work well within a team environment.
• Flexibility to work various shifts and overtime as needed.
• Attention to detail and a commitment to producing high-quality work.
• Ability to stand for extended periods and lift heavy objects (up to 50 pounds).
• Comfortable working in a fast-paced, sometimes noisy environment.
• A willingness to adhere to safety procedures and wear personal protective equipment as required.

Why Join Our TeamUnlock your full potential and join TSS, a workplace that values your well-being. TSS offers a competitive salary, bonuses, and a rich medical benefits program, including health, dental, vision, life insurance, 401K match, and short/long-term disability, all of which will help you thrive both personally and professionally. At TSS, we are dedicated to creating a supportive, collaborative, and uplifting environment that empowers you to achieve your goals.